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“Unbelievable but funny” 4 of 5 bubbles
Review of Courtyard Pensacola

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Courtyard Pensacola
Ranked #13 of 63 Hotels in Pensacola
Certificate of Excellence
Pittsburgh, Pennsylvania
Level Contributor
145 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Unbelievable but funny”
4 of 5 bubbles Reviewed April 17, 2014

So my flight to Pensacola is two hours late. I arrive around midnight. The nice front desk staff provide me with my key. I go to my room and the door is chained..knock, knock,knock - a women in her nightgown with toilet paper wrapped around her head comes to the door. Too funny - Her name is just a few letters different than mine - she is in my room and her room is at the Townplace Marriott next door.

Well the nice staff take me to the other hotel - get me checked in - give me 1,000 points and the room is free.

Great job handling the situation. Laughed myself to sleep that night :)

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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201 reviews from our community

Traveler rating
    85
    63
    40
    6
    7
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63
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Appleton, Wisconsin
Level Contributor
325 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 bubbles Reviewed April 13, 2014

Clean choice, with a good priceline deal about 20 minutes away from the Naval Museum and Blue Angel Practice Airshow. Only downside was the amount of traffic in the area, was glad to have a traffic light to get out onto the main drag.

  • Stayed April 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelerG8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carneys Point, New Jersey, United States
Level Contributor
67 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed April 7, 2014

Location: Good easy location to get to from the highway, a few miles from the airport. Plenty of places to eat nearby.

Appearance: This hotel was very up to date and well landscaped.

General Up-Keep: Good. Not much wear and tear.

Workout room: Good. Newer equipment and even a full set of dumbbells, so you can do some upper body workouts besides the cardio. Everything was working properly.

Pool: Did not use, but looked in very good shape. Folks were using it.
Restaurant: Normal Courtyard Bar/restaurant, but I did not visit. Also serves breakfast.

Room: My room was on the second floor and in good shape. Everything worked properly and was clean. Beds were a little soft, but they were designed that way, not old.

Internet & TV: Internet was fast and easy to use. Sometimes you had to refresh the screen to log on. TV was older and little slow to get going. They had the regular channels.

Overall Report: Your typical Courtyard Hotel, but this one did not have a courtyard. Still offered everything else. They have a printer for printing boarding passes right near the front counter. Links directly to the airlines. Booked on Priceline bidding $60.

Would I come back: Yes

Would I bring my wife and family: Yes

Reason for this trip: Business

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank richard9i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed March 24, 2014

Just stayed one night (and arrived at almost midnight after driving 11 hours from Dallas). Staff friendly; room was clean and comfy and well equipped. Everything great.... until 5:15 a.m. when I heard what sounded like a roller-bag being dragged down a staircase right outside our room. Clanging noise continued and I could not imagine what it was. Laying in bed - awake- I suddenly remembered: I'll bet our wall is immediately attached to the kitchen and this is the crew setting up and preparing for breakfast service. Finally fell back asleep; awoke to my pre-set 7 AM alarm and as we were checking out - sure enough - that is where our room was! I informed the front desk and she was abundantly apologetic (even embarrassed) and said "Oh no! The girl who checked you in is supposed to know to never use that room for guests until it is the last room available." (which it was not; not even close). "I guess she forgot." Yes - I guess she did (annoyed). To support het apology the desk rep awarded me a complimentary soft drink. sigh.....

Room Tip: Watch out for proximity to restaurant/kitchen serving are (duh).
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank CardsFan64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed March 1, 2014

This is your typical Courtyard, but what makes it special is the staff. They really go above and beyond. We had an event there and they made sure everything was perfect before the event began, including getting me a Starbucks even though the cafe was closed so that I could have an afternoon pick me up. There is a nice indoor pool and the cafe is larger than in most Courtyards. The fitness center has a three machines and free weights. Numerous restaurants are just a short drive away. Customer service may be a lost art in most places these days, but.definitely not here. Terrific stay- I'll be back!

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EconMom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 1, 2014

Very nice room, great comfortable bed and quiet area. Only thing I did not like was having to pay for coffee and breakfast, it was not a buffet, but menu order. For the rate paid $121, it should include complimentary coffee and breakfast.

  • Stayed January 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Royce J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf Breeze, Florida
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed February 1, 2014

I was stuck in Pensacola overnight for the great ice storm. The room was clean, looked new. The mattress was very comfortable. There is an indoor pool and hot tub. Didn't have time to use it but looked nice. Basic workout room. Could use some basic weight lifting equipment. The bar served a good breakfast. I was pleased with the stay.

  • Stayed January 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Buster L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmpensacola, General Manager at Courtyard Pensacola, responded to this review, February 23, 2014
I am so happy to hear that you enjoyed your stay! It was a pleasure serving you during your visit. We look forward to exceeding your expectations when you come back to see us! We appreciate your business and thank you so much for writing about your experience. I will defiantly share your sentiments with our staff! Thanks again and best wishes to you and yours!
P.s. The free weights are here! This should make your experience even better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Pensacola

Property: Courtyard Pensacola
Address: 451 Creighton Road, Pensacola, FL 32504
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Pensacola 3*
Number of rooms: 90
Official Description (provided by the hotel):
If you're looking for Pensacola, Florida hotels, you'll love the Courtyard Pensacola. Our Courtyard in Pensacola, FL is just off I-10, near Pensacola Christian College (PCC) and the University of West Florida (UWF). We're minutes from emerald waters, and the pristine sands of Pensacola Beach, as well as attractions like downtown Pensacola and the Lighthouse. Our Pensacola hotel features stylish, modern decor as well as free Wi-Fi, 32" flat-screen TVs, mini-refrigerators, and microwaves in every room. Our new hotel lobby features media pod booths and a 52" GoBoard touch-screen TV. The Bistro offers delicious breakfast and dinner options with beverages from Starbucks and our full bar. Eat. Drink. Connect. After a full day, unwind in our indoor pool or fitness room. Planning an event? Our space can host up to 35. Few hotels in Pensacola can match our attention to detail, so make a reservation today! ... more   less 
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Also Known As:
Courtyard By Marriott Pensacola Hotel Pensacola
Pensacola Courtyard
Pensacola Marriott

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