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Residence Inn Pensacola Downtown
Ranked #14 of 65 Hotels in Pensacola
Certificate of Excellence
Reviewed July 8, 2013

We stayed one night on our way to Destin. The room was clean and comfortable, despite a problem with the thermostat. We weren't uncomfortable, but we couldn't get it to cool down as much as we wanted. The linens were clean and the breakfast was just fine.

  • Stayed: July 2013, traveled with family
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Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 - 114 of 182 reviews

Reviewed July 5, 2013

Took my son to Pensacola on a special father/son trip. Hotel was clean and well kept. The staff (Carol and Christy) were terrific and very friendly. This will be my hotel of choice when staying in Pensacola.

  • Stayed: July 2013, traveled with family
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Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

We stayed for 3 nights in a one bedroom suite. It was very clean and spacious for the 3 of us. The staff here are great, especially Carol. All staff are happy and helpful. We enjoyed the breakfasts they served. We were in town for a wedding. It was convenient to the church in downtown, the rehersal dinner in Gulf Breeze and the reception in Pensacola Beach. We really enjoyed our stay. Everyone was wonderful to us.

  • Stayed: July 2013, traveled with family
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Thank DMcCoy55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

We stayed for 3 nights this trip. It is your typical residence inn, clean, comfortable, and spacious. The staff are very friendly and helpful. We love that you can walk to several restaurants, like Another Broken Egg, McGuires , and Outback.This is a good location if you want to see downtown Pensacola, NAS and the beach. It wasn't our first stay and probably won't be our last.

  • Stayed: June 2013, traveled as a couple
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1  Thank WandersOff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

We stayed at this hotel for two week nights and I would be hard pressed to find anything to complain about. We had the two bedroom suite and brought a Golden Retriever with us-the hotel does charge the average pet fee. There was a welcome bag for Maverick, with doggie poo bags and treats. They also give you magnets to put on the door to let staff know there is a dog (a.k.a furry family member) in the room. We didn't want cleaning service but they made sure we had plenty of fresh towels, shampoos, coffees, etc.
There are great places to walk a dog around the area or just to go for a walk, period. There is a beautiful, emotionally stirring veteran's park behind it that has some incredible memorials. The hotel is also on the bay, so you can walk out to a pier. McGuire's famous Irish pub is across the street but other restaurants are also in walking distance, including a Brazilian steakhouse.

Our room was spotless. The furniture was a tad old in the living room but it was very comfortable. The kitchen was impeccably clean. We were downstairs for social hour both evenings which was really fun- the hostess and other guests were very friendly. I was impressed- I was expecting cheese and crackers; we had salad/beef stew one night and hamburgers and french fries the next. The hot breakfast was delicious and the staff warm and welcoming. There were lots of light options for breakfast (yogurt, fruit, cereal) although I have to admit I went straight for eggs, sausage, grits and a biscuit. Very good coffee.
We will definitely stay at this Marriott again and I would whole heartedly recommend it to others.
I am going to give "sleep quality" a good rating instead of excellent-the room was very quiet and comfortable but the pillows weren't the best ever. Pretty good but not great. Could be just a personal preference of mine, to be fair.

  • Stayed: May 2013, traveled with family
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2  Thank AllieRK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this reviewResponded June 8, 2013

Thank you for your great review of our hotel and our staff. I have taken the liberty of sharing your comments with housekeeping and food and beverage employees. It's nice to know that they are "getting it right"! We are in the process of upgrading our pillows accross the Marriott family. By 2014 the standard pillows are going away and all beds will have king sized pillows. Hope you make it back to check it out. The beaches are looking great this time of year!!!!
Warmest regards,
Paul Martin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

It's hard to really judge a place when because of circumstances you are in the room for a long stay. Even the best of mid range hotels can cause cabin fever. This particular Residence Inn is better than some others I have used. I have a small, ( 5 lb. ) dog , and they do allow them for a reasonable one time charge.
The room was clean and fairly large, and the flat screen TV was also large. Although movies would be a nice touch, since its a family place I'm sure that they could edit the choices. As others have mentioned , the staff seems very nice,lots of hellos, and pleasantries. They do offer food Monday through Thursday evening, as well as breakfast 7 days.
If you are looking for gourmet food, look elsewhere, but if you are traveling with a family , this perk could save you close to the price of the room every day.
Several ok places to eat are across the street , as well as the very famous Mcquires, a good place to be able to walk home from! The one drawback, for me was the very loud air conditioner that seemed to have a mind of its own, it cooled fine , maybe a little too cool , but a minor point. All in all a good place, a good price, a good location , and a good staff.

Stayed: May 2013, traveled as a couple
Thank tuscany1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this reviewResponded June 8, 2013

Making our Extended Stay guests feel comfortable is at the heart of the Residence Inn brand. Thank you for your great comments and thoughtful ideas. We are in the process of "revamping" our A/C units and we should be complete by 2014. I will share your thoughts with our staff.
Hope you signed up for Marriott Rewards, so you can come back and "stay on points"!
Summer's here and the beaches are beautiful!
Warmest regards,
Paul Martin
General Manager

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Reviewed May 21, 2013

Every was very nice from the room to the staff. Check in was quick. The room was very nice and clean. Within walking distance to restaurant row. (Gregory St.) Only a few miles to downtown Pensacola. A short ride to NAS or the beaches.

Room Tip: Outdoor grill available for cooking
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  • Stayed: May 2013, traveled as a couple
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Thank PeghandleMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this reviewResponded June 8, 2013

You are right, we are in the middle of Pensacola. Downtown night life to our left and warm sugar white Beaches to our right. Residence Inn and our great front desk staff are waiting to welcome you back to Pensacola. Thanks again for you comment.
Warmest regards,
Paul Martin
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Pensacola Downtown

Address: 601 E Chase St, Pensacola, FL 32502-6232
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Pensacola
#7 Family Hotel in Pensacola
Price Range: $169 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Pensacola Downtown 3*
Number of rooms: 78
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Also Known As:
Residence Inn Pensacola Downtown Hotel Pensacola
Pensacola Residence Inn

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