At first glance this is a very historical and ornate hotel. The lobby has beautiful chandeliers and the history of the train station origins is prominently displayed.
It went downhill from there. The front desk person was not the least bit friendly. Only one of the three elevators worked during our stay. I have never stayed in a hotel that you could actually conduct a conversation with the party in the next room without raising your voice. There was no way to sleep until they decided they were tired and shut up.
I would never recommend this hotel to anyone.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza Pensacola Grand Hotel, Pensacola s premier upscale hotel! Our hotel is located on the site of the Historic L&N Railroad Passenger Depot , which was built in 1912. The depot has been restored and now houses our lobby, CAVU lounge, 1912 Restaurant, Pandora's Skin & Beauty studio, The Tea Party gift shop, meeting rooms and the Grand Ballroom; creating charming ambiance. Our fifteen story, glass, guest room tower attached to the train depot offers breath taking views of Pensacola Bay and Historic Downtown Pensacola . We are pleased to offer the Crowne Plaza Sleep Advantage package in every room featuring comfortable new beds, guaranteed wake-up calls and sleep amenities. The Crowne Plaza Pensacola Grand Hotel is just off of I-110, Gregory St. in the prestigious downtown district, just 10 minutes away from Pensacola Regional Airport (PNS) and conveniently located next door to the Pensacola Civic Center . Ranking 7th in Overall Customer Satisfaction in all of Crowne Plazas-worldwide; we know that you will be thrilled with the service you will receive. Businesses near hotel: Solutia, International Paper, Gulf Power, Andrew s Institute Attractions near hotel: Pensacola Beach, Naval Aviation Museum, Seville Quarter/Seville Square ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Pensacola
- Pensacola Crowne Plaza