Horrible. Staff is very rude. Does not know their own policy. Air conditioner smells like mold. Carpet was filthy. Chair was broken and was not replaced. Mattress was one big spring. No box spring at all, just a piece of wood. Elevator smelled horrible of cigarette smoke. Dogs everywhere. Supposed to be service animals but 3 at one time? Really? Yeah, okay. Drunks in the hallways being loud. Drunk coming out of building, getting in their car while drinking a beer and driving away. Harassed by tenant below me over the phone, calling me, being nasty and slamming down the phone in my ear. Attendant on duty just shrugged his shoulders at me when I complained after the second night of calls. It's in the "lease" that one signs when checking in that there is no tenant to tenant complaints or immediate eviction will result. The lady below kept calling ME complaining on Christmas night and said, "Merry Christmas. You're with your family and I'm not. Keep them quiet!" and slams the phone in my ear. This was not late either. The first night was only 8:06 pm. Like I said, Dan, on duty, did nothing but shrug his shoulders at me.
Do NOT expect courtesy, professionalism, or any politeness from the staff. NOT A FAMILY PLACE!! Nor is it quiet. Walls and floors are paper thin. You can hear the person next door put their fork down on their plate!
Don't stay here unless you're a construction worker, hooker/druggie, or maybe a partier/student. Anyone else will be very upset at the waste of money.
- Official Description (provided by the hotel):
- WoodSpring Suites Pensacola Northeast is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more less
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- Also Known As:
- Value Place Penascola Hotel Pensacola