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“Great food but something is smelly.”
3 of 5 bubbles Review of Outback Steakhouse

Outback Steakhouse
Ranked #229 of 664 Restaurants in Pensacola
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Kids, Families with children
Dining options: Dinner, Lunch, Full Bar, Highchairs Available, Parking Available, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Pensacola, Florida
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great food but something is smelly.”
3 of 5 bubbles Reviewed February 26, 2012

While dining at Outback you get a great atmosphere, good food, and decent service but something isn't quite right with the staff. Servers take breaks to go outside and when they return they reek of marijuana. Something isn't right there. How can their management team let this go on? Well because the proprietor is doing the same thing. She is terrible with customers but great with the dollars and running the store. I witnessed a customer fall and split his nose open and the propietor was so high that she didn't even handle the situation another customer and manager had to help this gentleman who was a little tipsy but still, it was her store and she should have been the one to fix the issue. She gets high and fraternizes with her waitstaff. Its a shame becaaus it is such a great place but the 7-15 people getting high in a work atmosphere is scary. I would be careful going into Outback, you never know what you might get by just dining there.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank krisls80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 reviews from our community

Visitor rating
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    40
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Pensacola, Florida
Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Probably the best service I have ever had in my life”
5 of 5 bubbles Reviewed January 15, 2012

Our family of 4 arrived at the Pensacola Outback for an early dinner. Our server was Dee. She was friendly, personable and her attention to detail was incredible. She anticipated our needs before we even knew we needed something. Some examples of her incredible service. She brought our teenagers a tea/pink lemonade drink (Arnold Palmer) just because she thought they might like it. They both loved it. Another server set food out for a different table of Dees and she immediately apologized to us and hurried over to serve the other table so that their food didn't get cold. Dishes were cleared promptly, more bread was offered before we were out of the first loaf, she kept us up to date on when to food was going to arrive, and she marked our 3 "to go" boxes so we would know which was which. We bragged on her to the manager and he told us that she is one of his best servers and she gets compliments all the time. I can see why...she was superb.

  • Visited January 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ShariPensacola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, Florida
Level Contributor
72 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
“Poor service”
2 of 5 bubbles Reviewed January 5, 2012

Service is slow to non existent -- not a bad place to go to the bar after work but food is not that great and finding your server can be impossible.

Helpful?
Thank MillieMcHugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, Florida
Level Contributor
24 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“What more can you ask for?”
4 of 5 bubbles Reviewed January 2, 2012

The best "chain" restaurant out there! Fair prices and very good food with good service too.

Helpful?
Thank Jay J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf Breeze, FL
Level Contributor
30 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Better steak at McGuire's”
4 of 5 bubbles Reviewed December 29, 2011

I would rather eat steak at McGuire's which is right across the street.

Visited December 2011
Helpful?
Thank Atl2fla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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