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Pensacola
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Traveler rating
603
210
86
49
51
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All reviews pensacola airport great hotel indoor pool shuttle service complimentary breakfast convenient location front desk staff staff was very friendly fresh fruit business trip oatmeal clean rooms one night stay nice stay bed was very comfortable definitely stay here again mall
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6 - 11 of 999 reviews
Reviewed 4 weeks ago

I am a hyatt member and was charged for water bottles, horrible breakfast was cold and not much to choose from, tv didn't work and FIRE ALARM WENT OFF 3 TIMES....ONE BEING AT 5AM AND ONCE AT 9PM WHEN READY FOR BED.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank robindbrown61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Overall a convenient and nice place to stay. Sometimes the communication between staff was a little off, but no big deal. Some minor things needed fixing in my room. People were very nice and friendly.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This is a very nice hotel and I would have rated it higher but at 4AM the hotel had to be evacuated due to a fire alarm. It was determined to be a false alarm by the first responders and I was told that it was a system issue later that morning. Needless to say I didn't get as much sleep as I had planned.

Date of stay: January 2020
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank kcnix2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2020

An exception to my previous experience with Hyatt Place in other places. I have used Hyatt Place in many places and the experience had been very good, this is an exception to that rule. I gave the feedback so that the hotel management pays attention to customer service and the cleanliness of the facilities.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank mteranusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2020

Hotel was a short walk (down a well lit walkway with crosswalks) from the airport. We landed late and family wanted to wait until the next day to pick us up. It was very clean! and bright. Breakfast we very good and every employee we encountered was nice. I will definitely stay here again!

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank purk22020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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