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“SUPER STAFF**** 5 STARS”

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Hyatt Place Pensacola Airport
Ranked #5 of 65 Hotels in Pensacola
Certificate of Excellence
Florida
2 reviews
“SUPER STAFF**** 5 STARS”
Reviewed August 10, 2014

KUDOS to both Courtney and Halley for their great service!!! They were a great help during a breakfast meeting. I really enjoyed the breakfast selections, and the overall quality of the food. Your hotel is beautiful!!! Thanks!!

  • Stayed August 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank saqauay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, August 21, 2014
Dear Saqauay,

I'll be sure to pass on your comments to Courtney and Halley! I'm sure it'll make their day! Thank you for taking the time out to leave a comment for us! We appreciate it and can't wait to host your next trip to Pensacola!

Adam Emling
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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689 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
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English first
Norfolk, Virginia
Level 6 Contributor
116 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed August 5, 2014

Hotel was brand new but located on airport property. Hallways to rooms were extremely hot. Furniture in rooms was very simple. Upon check in, female desk clerk stared at me as she got off the phone...no greeting just a blank stare. After I said are you busy, she said no...still no hi can I help you. Other desk agent was playing dual role of bartender.

Elevators were very very sloooooowwww!!!! Food available 24/7. Lobby area was very small. Although no major complaints, hotel was standard and did not a " I really like this place".

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Gerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, January 9, 2015
Dear Gerry H,

Happy 2015! We hope your New Year is off to a great start and want to thank you personally for your previous feedback as it has helped us improve tremendously! Have a safe year and we hope to host you again and provide you a much better experience!

Best Regards,

Adam Emling
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allen, Texas
Level 2 Contributor
6 reviews
3 hotel reviews
Reviewed August 4, 2014

The hotel was very nice, newly updated, very clean and had comfortable beds. The breakfast was above average with hot and cold items, including french toast, ham and egg muffins, bagels, assorted pastries and fresh fruit. Very nice. All in all a nice place to stay. We didn't hear any airplane traffic and we arrived around 7:00 PM and left the next day around 10:00 AM.

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank NotoriousWW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, August 21, 2014
Dear NotoriousWW,

We enjoyed having you! Thank you for kind feedback! We can't wait to see you again, we'll be sure to have breakfast waiting!

Adam Emling
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola, Florida
1 review
Reviewed August 1, 2014

This hotel has been amazing. They have an awesome selection for breakfast and outstanding service. They also have a 24-hour menu to order from if the night-hunger claims you.
The pool room temperature is perfect. You don't come out of the heated pool cold, ever.

Room Tip: The Business suite has lot more to offer for not too much if you are looking for amenities. Also, t...
See more room tips
  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, August 21, 2014
Dear John F,

Thank you for your feedback! We're glad to have hosted your recent stay and we hope to host your next!

Adam Emling
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 1, 2014

All the staff here are so nice and friendly they really make you feel welcome and comfortable, the continental breakfast is the best full of healthy varieties even some guilty treats and they never let it run empty the fitness center and pool is everything you could need for yourself or kids and the location is perfect even though it's by the airport I've never been bothered by them or even heard them and I've been here for 10 days. Definitely would come back

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carafleener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, August 21, 2014
Dear Carafleener,

We enjoyed hosting your ten night stay with us! Thank you for your kind review! I'm happy to know that my staff was accommodating! We hope to host your next Pensacola stay!

Adam Emling
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 1, 2014

We had a very long car drive here (about 11 hours total) and the drive is worth it! I'm here to see my friend get married and this hotel is a super plus. Very roomy, clean, and almost futuristic due to the quirky lighting and closets.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jmark017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, August 11, 2014
Dear Jmark017r,

We're glad that your 11 hour drive didn't go in vain! Thank you for taking the time out to review our hotel even after a long trip! We appreciate it and look forward to your next stay with us!

Adam Emling
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jupiter, Florida
1 review
Reviewed August 1, 2014

I am here for a friend's wedding. After driving for nine plus hours the great customer service and clean rooms were wonderful. The bathroom has fabulous fixtures, and the rooms are very wide and spacious. I would definitely stay here again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kquattuor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, August 11, 2014
Dear Kquattuor,

We hope you enjoyed the wedding! Thank you for your recent stay with us! We appreciated your company.

Until Next Time,

Adam Emling
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Pensacola Airport

Property: Hyatt Place Pensacola Airport
Address: 161 Airport Ln, Pensacola, FL 32504-5926
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 65 Hotels in Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Pensacola Airport 3*
Number of rooms: 127
Official Description (provided by the hotel):
Located at the Pensacola International Airport.When you touch down, we take off.Offering an innovative level of service for the savvy traveler.We have what you want, including healthy food, Starbucks coffee, a state of the art fitness center, indoor lap pool, and business services, 24 hours a day 7 days a week.We’re located at the Pensacola airport, minutes from restaurants and shopping at the Cordova Mall. We’re a quick drive to historic downtown Pensacola, and white sand beaches of Florida’s Gulf Coast including the Gulf Islands National Seashore. ... more   less 
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