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“Simply perfect!” 5 of 5 bubbles
Review of Hyatt Place Pensacola Airport

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Hyatt Place Pensacola Airport
Ranked #6 of 63 Hotels in Pensacola
Certificate of Excellence
McLean, Virginia
Level Contributor
203 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Simply perfect!”
5 of 5 bubbles Reviewed November 22, 2013

I rarely rave about a hotel, ok maybe the Ritz Carlton in Sarasota. This hotel is seven months old and located across the street from PNS (Pensacola Airport). The building is beautiful inside and out the room are very spacious and extremely modern and yet not sterile, it is almost like being in the 22nd Century. Hyatt's Place nailed it and will become a very popular destination across the US and also raised the standard. I dislike the phone (wireless) not being close to the bed. The staff was fairly courteous even the lady who took me to the airport at 5:00 am. Food is fairly good and not too pricey for a hotel and yet limited.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marc O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, December 4, 2013
Hello marcoremiatzky!

Thank you very much for your review on your recent stay with us here at the Hyatt Place Pensacola Airport Hotel. We appreciate any and all feedback as it only helps us to improve what we do.

I am happy to hear that you enjoyed you stay with us, and I especially liked how you said our hotel has a “22nd Century” feel. That is pretty cool!

We appreciate having you as our guest and hope you can come back to stay with us many times in the future. Keep traveling and having fun.

Safe travels,

Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483-5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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602 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
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English first
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 19, 2013

i wish i could give this hotel more stars.
Honestly the best hotel i have stayed at. I was in Pensacola about a month ago visiting my boyfriend thats in the navy, we stayed at this hotel since it was the closest to the airport. Literally 3 minute walk from the terminal doors. The service was great, the rooms were lovely. The hosts were beyond sweet I just completely fell in love with their amazing service. One of them, Maika I think, even helped us find my boyfriend's lost credit card we had left at red robins. Had the shuttle take us to pick it up right away. They even remembered our names and greeted us every time we passed by!
Thank you! we will DEFINITELY make this our go-to hotel in pensacola.
I've already left reviews on yelp and Facebook thats how in love i am with this place haha.

p.s. The giant chocolate chunk warm cookies were so damn delicious.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jasmin p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, November 20, 2013
Hello jasmin p,

Thank you very much for your stellar review of the Hyatt Place Pensacola Airport. We wish there were more stars available, too!

I am glad that you got to recently stay with us while your boyfriend serves our country in the Navy. We thank you guys for his service.

I am happy to hear that you had wonderful experiences here at the Hyatt Place. Thank you for giving a shout out to Maika, too. She works hard to ensure all of our guests get quality service.

Next time you visit your boyfriend make sure to stay with us here at the Hyatt Place. You know we will treat you right.

Safe Travels,

Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483-5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 13, 2013

I prefer new or recently renovated hotels. This hotel opened the month before we went so everything was brand new. I really enjoyed it. The rates were excellent possibly to build a base. It was distant from the events I attended but traffic was not an issue in pensacola. I would definitely look to stay there again under the same circumstance . Free internet, parking and buffet breakfast were all pluses.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KevG727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, November 20, 2013
Hello KevG727,

Thank you for posting your recent review for the Hyatt Place Pensacola Airport. We appreciate any and all guest feedback.

We are glad you chose to stay with us while you were in Pensacola for your event even though it wasn't close. Traffic in Pensacola really isn't too bad!

I am glad you enjoyed your time with us and that you appreciate the cleanliness of our new facility.

We would love to have you stay with us again whenever you find yourself back in Pensacola.

Safe Travels,

Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483-5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 1, 2013

The hotel staff is informative and charming, the food is great and I love the free breakfast!
The rooms are welcoming and comfortable with all the amenities. You will enjoy the convenience and friendly atmosphere. I will come back and stay again.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank floriann m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, November 20, 2013
Hello floriann m,

Thank you for posting your recent review for the Hyatt Place Pensacola Airport. We appreciate any and all guest feedback.

I am pleased to hear that you had a great stay with us and especially enjoyed our informative and charming staff along with our welcoming and comfortable rooms.

You are welcome back here at the Hyatt Place anytime. We look forward to your return!

Safe Travels,

Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483-5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 1, 2013

This is a great hotel! I have stayed here a couple times and the hotel staff, especially Maika and Lindsay are always warm and welcoming. The hotel is very clean and within walking distance to the Pensacola airport. Also, the breakfast buffet is a nice touch. The beds are comfortable and there is a separate living room in all the rooms which makes it feel like a home away from home.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Leigh Ann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, November 20, 2013
Dear Leigh Ann C,

Thank you for posting your recent review for the Hyatt Place Pensacola Airport. We appreciate any and all guest feedback.

Thank you for the shout out to Maika and Lindsay. We appreciate their hard work and efforts to make our guest feel welcomed and comfortable.

I am glad you enjoyed our AM Skillet Breakfast and our room setup, Leigh Ann. Once again thank you very much for your feedback. We would love to have you as our guest again soon.

Safe Travels,

Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483-5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 29, 2013

what a wonderful staff...we are surely going to love this experience!!!.....thanks soooo much for having Delta people stay here so close to the airport!!!!!!!!!! I've been with the airline for 37 years and still like my job as your staff seems to project with their enthusiasm

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank frank9876559876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, October 30, 2013
Hello frank9876559876,

We are happy to hear that you enjoyed your recent stay here with us at the Hyatt Place Pensacola Airport! We proudly serve the airlines including Delta. It is awesome that you have been with the company for 37 years! Thank you for your service.

Once again, thank you for your kind remarks about our staff and we look forward to your next layover here at the Hyatt!

Safe Travels,

Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483-5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
1 review
5 of 5 bubbles Reviewed October 26, 2013 via mobile

One of the best places I have stayed Ina while. Great and friendly customer service, great Wifi and ex cerise room. Will stay here more often. Xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxo

Stayed October 2013, traveled on business
Helpful?
Thank Amc121531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam E, General Manager at Hyatt Place Pensacola Airport, responded to this review, October 30, 2013
Hello AMC121531,

Thank you for your review on the Hyatt Place Pensacola Airport! We appreciate your feedback. I am glad that you enjoyed your stay with us and especially enjoyed the exercise room, WiFi, and customer service! We hope you can come back and stay with us often,

Safe Travels,
Adam Emling
General Manager
Adam.emling@hyatt.com
(850) 483-5599 ext. 5501
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Pensacola Airport

Property: Hyatt Place Pensacola Airport
Address: 161 Airport Ln, Pensacola, FL 32504-5926
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 63 Hotels in Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Pensacola Airport 3*
Number of rooms: 127
Official Description (provided by the hotel):
Located at the Pensacola International Airport.When you touch down, we take off.Offering an innovative level of service for the savvy traveler.We have what you want, including healthy food, Starbucks coffee, a state of the art fitness center, indoor lap pool, and business services, 24 hours a day 7 days a week.We’re located at the Pensacola airport, minutes from restaurants and shopping at the Cordova Mall. We’re a quick drive to historic downtown Pensacola, and white sand beaches of Florida’s Gulf Coast including the Gulf Islands National Seashore. ... more   less 
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