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“Mardi Gras trip”

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Homewood Suites Pensacola-Arpt (Cordova Mall Area)
Ranked #7 of 65 Hotels in Pensacola
Bainbridge, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Mardi Gras trip”
Reviewed March 6, 2014

Never stayed at a Homewood Suites before this trip, but I will definitely look for them in the future for any of our travel. Everything about the hotel was a really nice surprise, from booking the reservation to very friendly and helpful staff. Only negative was the complimentary breakfast and it was probably a little better than most places we have stayed.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank P T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindihasty, General Manager at Homewood Suites Pensacola-Arpt (Cordova Mall Area), responded to this review, March 11, 2014
How exciting to hear the details of your stay! We appreciate you providing the above feedback regarding our hotel and our team members here at the Homewood Suites in Pensacola. Ideally, you’ll have the opportunity to experience other Homewood Suites as you travel in the future but we’re delighted to have you experience the hotel brand first here at our hotel. We often hear from our guests how pleased they are to receive such a spacious hotel suite. For traveling families, it’s ideal to have the separate bedroom and living area and of course, saves money when preparing meals in the suites’ kitchen. Hopefully, you’re already planning your summer vacation to Pensacola and we’ll have the opportunity to welcome you back to the hotel. When booking hotel reservations, look for special offers, packages and Hilton HHonors promotions on our Homewood Suites website. We appreciate your time in reviewing our hotel.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • English first
  • Spanish first
  • Any
English first
Massillon, Ohio, United States
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 5, 2014 via mobile

Hubby and I were put up for 1 night through our airline to voluntarily taking a flight out the next day. (Free hotel and 2 free round trip flights heck yes lol) hotel was very beautiful. Rooms were spotless. Our room had a small kitchen, living room and separate bedroom. Tv had premium channels ( HBO, STARZ, ect) plus a room full of dvd's that could be borrowed for free. I believe the front desk girl told us nightly room rates were around $100 to $110 a night. They also run airport shuttles and shuttles to various shopping places.

  • Stayed August 2013
    • Value
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    • Rooms
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    • Service
Helpful?
Thank Shana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindihasty, General Manager at Homewood Suites Pensacola-Arpt (Cordova Mall Area), responded to this review, March 11, 2014
We all know it’s difficult to volunteer your confirmed seat on a flight home but we are pleased to hear you had the opportunity to stay with us for one night. It seems as if the additional night was worth the trouble. We’re delighted to hear our hotel team members helped make your delay tolerable and hope you’ll have the opportunity to stay another night (or two) at the Homewood Suites Pensacola hotel. From a full breakfast and weekday evening dinner, you’ll enjoy being away from home for one night…or many nights! Book online and save with special offers designed with traveling families, weekend getaways or Pensacola beach vacations in mind! Start planning your next escape to the gulf soon – we hope to welcome you to the hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 25, 2014

First class operation with an easy to get to location. The staff did a fantastic job while they made the guests feel like part of the family. The room was very nice, elegant to a point. We were very pleased at the room and it's comfort. Hotel shuttle is a no brainer!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Dane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindihasty, General Manager at Homewood Suites Pensacola-Arpt (Cordova Mall Area), responded to this review, March 11, 2014
Thank you so much for your recent review of our hotel in Pensacola, Florida. What a pleasure to have you as a guest and to receive such compliments regarding your stay. We have shared your experience with our hotel team members and we appreciate your time sharing the details of your stay with our TripAdvisor readers. When travel brings you back to the area, we truly hope to have the opportunity to welcome you back to our hotel in Pensacola, Florida!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 21, 2014

The room design reminds me of an apartment and was very comfortable. The furniture and separation of rooms was great for my family. It allowed quiet for some of the family members wanting a little more sleep by just shutting the door. Staff services, for the most part, were very good. We did not want housekeeping to bother cleaning the rooms, so we just asked the housekeeping lady for some more towels. She provided enough towels for our entire stay. The only confusion was not knowing when breakfast was served. The times changed from weekends (7-10 AM) to weekdays (6-9 AM).

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindihasty, General Manager at Homewood Suites Pensacola-Arpt (Cordova Mall Area), responded to this review, March 11, 2014
Thank you for your time in reviewing our hotel in Pensacola! We appreciate you taking the time to let others know about your stay. When travel brings you back to the area, we hope to have the opportunity to welcome you to the hotel again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 12, 2014

The hotel staff was very slow in response to guest request for repairs. The lock on the rear door was not working. You were basically locked out at night and could not get back in. The DVD player was clearly broken and I had to call the front desk for replacement. The dishwasher was full of dishes. The furniture was stained and need to be cleaned. Hopefully this will be corrected by the next time wwe visit Florida.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindihasty, General Manager at Homewood Suites Pensacola-Arpt (Cordova Mall Area), responded to this review, March 11, 2014
Thank you so much for your time in providing a review of our hotel and your recent stay. We have shared your feedback with our hotel team members to ensure action is taken to correct the above. We hope to have the opportunity to welcome you to the hotel again during your next to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 6, 2014

I was a guest during Winter Storm Leon and not only was the staff able to extend my stay two days when roads were closed, they went above and beyond and provided free deli platters for lunch, in addition to the normal breakfast and dinner, while we were iced in. During the 3-day storm/aftermath, the staff was unbelievably cordial and helpful despite having to work in the unpleasant conditions. I have had excellent experiences each time I've stayed at this location and this is the only place I will stay on future trips to Pensacola.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank William K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindihasty, General Manager at Homewood Suites Pensacola-Arpt (Cordova Mall Area), responded to this review, March 11, 2014
Thank you for your time in reviewing our hotel. While we pride ourselves as being in the beautiful Sunshine State, even inclement weather can find its way to Pensacola! Thank you for enduring the storm with us and for taking the time to respond regarding your experience. We’ve warmed up so there’s no better time to return than for a Pensacola family vacation this summer! Book online and come experience our beautiful beaches and allow us the opportunity to welcome you to our hotel again (under warmer conditions)!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2014

Title says it all! Would rate customer service here as an 11 out of 10! Great manager specials also. Cleanliness was top notch! Will stay here again if I have another trip to this location. Stayed here during the Florida "Snowstorm." The management extended breakfast hours, provided lunch, and kept everyone informed of potential issues (limited staff, internet outages, etc.). I can’t say anything more other than it was a great stay. Since I have to have 200 words for this review I’m just going to repeat the above until I reach 200 words. Title says it all! Would rate customer service here as an 11 out of 10! Great manager specials also. Cleanliness was top notch! Will stay here again if I have another trip to this location. Stayed here during the Florida "Snowstorm." The management extended breakfast hours, provided lunch, and kept everyone informed of potential issues (limited staff, internet outages, etc.). I can’t say anything more other than it was a great stay. Since I have to have 200 words for this review I’m just going to repeat the above until I reach 200 words. Title says it all! Would rate customer service here as an 11 out of 10! Great manager specials also. Cleanliness was top notch! Will stay here again if I have another trip to this location. Stayed here during the Florida "Snowstorm." The management extended breakfast hours, provided lunch, and kept everyone informed of potential issues (limited staff, internet outages, etc.). I can’t say anything more other than it was a great stay. Since I have to have 200 words for this review I’m just going to repeat the above until I reach 200 words.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Warren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindihasty, General Manager at Homewood Suites Pensacola-Arpt (Cordova Mall Area), responded to this review, March 11, 2014
What a compliment to read your feedback on your stay here in Pensacola and we have shared your feedback with our hotel team members. They each truly go above and beyond and the satisfaction received on hearing experiences like yours, makes our days so rewarding. We know you have options when traveling and appreciate you staying with Homewood Suites. When travel brings you to the area again, we hope you’ll come stay with us again at the Homewood Suites hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Pensacola-Arpt (Cordova Mall Area)

Property: Homewood Suites Pensacola-Arpt (Cordova Mall Area)
Address: 5049 Corporate Woods Dr, Pensacola, FL 32504-5933
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Pensacola
#2 Family Hotel in Pensacola
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Pensacola-Arpt (Cordova Mall Area) 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Homewood Suites Pensacola-Arpt (Cordova Mall Area) Hotel Pensacola
Homewood Pensacola
Pensacola Homewood Suites

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