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“Not a good value”

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Econo Lodge Inn and Suites Pensacola
Ranked #50 of 65 Hotels in Pensacola
Melbourne
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not a good value”
Reviewed June 9, 2013

We WILL NOT stay here again. If all you want is a place to sleep, it's probably okay. It is nowhere close to the caliber of other Microtels we've stayed at. The breakfast was sloppy. Only the one front desk person doubles as the food prep for breakfast. Breakfast food items are kept in the same room as cleaning supplies. We used the one coffee packet in our room and the front desk person had no idea where anymore coffee was. We never got anymore coffee in our suite after the first night. Half the parking lot was taken as they stored the "new" carpet in the parking lot, while it was raining. That's a good indication of the caliber of management in this location. The faucet handle in bath was broken and they couldn't fix it. I found it strange to have suites but no laundry facility. The closest laundromat we found was about 3 miles away.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shannon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgeinnpensaco, Webmaster at Econo Lodge Inn and Suites Pensacola, responded to this review, February 17, 2014
Dear Guest,

I appreciate you taking the time to comment about our property. We did experience some lapses in maintenance and customer service in 2013, but you can be sure those have been dealt with now. We have also improve our breakfast offerings and made a variety of improvements to the property. Please stop in again when visiting the area to see how we’ve changed. I’d like to personally greet you and thank you for giving us a try. I apologize that we fell short of the mark while you were with us.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Flushing, NY
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 1, 2013

We stayed here on our trip from Palm beach FL to New Orleans. We choose this motel without reading any reviews since we thought that the "Microtel" is a brad name for a chain. We did stay few times in the Verona, NY "Microtel" which is incredible. What a nasty surprise we had when we arrived. The Lobby - drabby. Front desk - nobody was there. We entered the room and it looked like they had water damage. It was smelled musty, dirty carpet with water stains, old furniture, water damaged furniture. It felt dirty and itchy. The size of the room was the size of the bed! We only asked for a room change because after an 8 hrs. drive and at 10:00 pm, we were tired. Otherwise we would have cancelled the reservation and looked for another place. They did give us a larger room, new carpet but they must have had water damage all over this "hole in the wall" since all the bases of the furniture were buckled and peeling from water damage. It still felt dirty, the tub was dirty, we felt very uncomfortable in the room. This is not a motel - this is a transient, 0 starts dump!!!!! We travel a lot and over the years we stayed in many hotels and motels and by far - this one is even worse than hostel. How could Wyndham give them the privilege to name themselves "Microtel Inn?" They should be called the Bates Motel. Please close the place, fix it and than re-present it to the public!!!!! Dear traveler - AVOID THIS PLACE IF YOU CAN !!!

Room Tip: THE TIP - AVOID THIS PLACE. They are many others next door!
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chocolady8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgeinnpensaco, Webmaster at Econo Lodge Inn and Suites Pensacola, responded to this review, February 17, 2014
Dear Guest,

Thank you for taking time to comment about the maintenance and other issues at our hotel. Since your stay, we have renovated and refreshed the property in many ways, and you would hardly recognize the place now. I hope you can stop in to see the changes when you’re in the area again. We strive to satisfy every customer, every time, and we have also recommitted ourselves to customer service and maintenance to make that happened. I sincerely apologize that we failed you.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Inn and Suites Pensacola

Property: Econo Lodge Inn and Suites Pensacola
Address: 8001 Lavelle Way, Pensacola, FL 32526-8777 (Formerly Microtel Inn & Suites by Wyndham Pensacola)
Phone Number:
Location: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #50 of 65 Hotels in Pensacola
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Inn and Suites Pensacola 2*
Number of rooms: 71
Official Description (provided by the hotel):
Econo Lodge Inn & Suites in Pensacola, FL near Five Flags SpeedwayEnjoy affordable rates in a convenient location when choosing the Econo Lodge Inn & Suites® in Pensacola, FL. Our pet-friendly hotel is ideally located off of Interstate 10 near many area points of interest, which include: Five Flags Speedway Pensacola Fairgrounds University Mall Pensacola Civic CenterGet refreshed in our inviting guest rooms, all of which feature rirons, ironing boards, refrigerators and microwaves along with expanded cable television channels and coffee makers. Some rooms also offer flat-screen televisions and sofa sleepers. Additional amenities include: Free wireless high-speed Internet access Free continental breakfast Free local callsTake care of basic business needs with access to copy and fax services, and for added convenience, guest laundry facilities are available onsite.This Econo Lodge hotel cares about the environment and has taken active steps to support green hotel practices.Make your reservation today at the Econo Lodge® in Pensacola, FL for a memorable stay in a great location, all at an affordable price. ... more   less 
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Also Known As:
Microtel Hotel Pensacola
Microtel Pensacola
Pensacola Microtel

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