Having been a Choice Privileges member since 2003 I have had great experiences at most of the Choice Hotels,(esp. Monroe LA). But the most recent experience that I had at this Sleep Inn was simply horrible. From the overwhelming scent of pine cleaner and bug spray to the carpet stains, the lack of cleanliness makes one one wonder how this place keeps a Sleep Inn sign out front. A travesty to have this motel under the Choice Hotels Umbrella. I took a shower when first arriving and then left the door open for about an hour to try to reduce the fumes. It didn't help. I actually borrowed an air purifier from my in-laws who live in Pensacola, to try to help the smell. When addressing these complaints with the owner/manager in the morning, he told me he didn't care about my experience and was more concerned about his 3 million dollar note he owed on the property. He was rude and unaccomodating, a drastic change from my many positive experiences with other hotels/motels. I have never been shouted at before but here it happened twice, by the clerk and the owner/manager. I was especially surprised with my experience since I had read the reviews on this site before staying. I am shocked that someone could have had such a good experience here and submitted a review that was positive. It makes me question the validity of the previous reviews. That being said, I have also stayed at five other properties in Pensacola, ( we have family in P-cola and visit often)and the positive reviews those properties have garnered are well deserved. But the Sleep Inn in Pensacola should be avoided!
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- Also Known As:
- Red Roof Inn Pensacola West Hotel Pensacola
- Sleep Inn Pensacola