I had my 50th birthday party there 11/30/13. Terrible service! The party was good, the room, lights, dance floor. We had no "go to" person to assist us. 4 different parties going on, we had to direct the traffic, keep others out of our party, from cutting thru. Wait staff unprofessional. Food out very late. Took food away early without permission, when asked about the food, staff had left and taken it home. Did not ask if ok to take away. Ruined Champange Toast. Served a tiny sip to ALL GUEST IN TACKY PLASTIC CUPS. I did not authorize that. 4 bottles was for head table only. Rooms are old and moldy. Smelled of gas as if pilot was out. complained, was told, it was the furnace. Filthy carpet. Tried to enter Hotel at 3am, clerk was sleeping, had to bang on the door. Nancy stated the food do not leave the building, wait staff states they take it home. Poor management. NWL, is a money grabbing place. Don't be fooled by the pictures. Yes the location is wonderful, and NWL, is taking advantage of it!!!
- Official Description (provided by the hotel):
- Located on "One of the 10 Best Streets in America" (APA), this cozy boutique hotel is nestled on Palafox Street, just steps from the water, museums, top restaurants, and an incredible Saturday Farmer's Market, with Pensacola's Historic District a short 3 blocks away. On top of its incredible location, The New World Inn features 15 uniquely decorated rooms in a beautiful historic building, including 3 extended stay rooms equipped with refrigerator and microwave (also available upon request for all rooms.) New beds and fluffy pillows compliment the setting in a quiet atmosphere, making it a home away from home. Reservations include complimentary wireless internet, cable television, free continental breakfast, free parking, and access to our business center. With the friendliest service, New World Inn is just the place you've been looking for in Pensacola. ... more less
- Reservation Options:
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- Also Known As:
- New World Hotel Pensacola