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“Grandchildrens first beach trip”
Review of Casa Loma Inn

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Casa Loma Inn
Ranked #32 of 48 Hotels in Panama City Beach
Montevallo, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Grandchildrens first beach trip”
Reviewed December 26, 2013

CONS: Had to wait 10 minutes for someone to come to the front desk for us to check in. Floor in bedroom and bathroom had sand all over it. Sand in shower and sink. I do not think that the room was cleaned prior to us checking in. The hot water was non existent for showers or to wash hands. The dehumidifier was so loud that the front desk just told us to unplug it. We had roaches in our room which caused our grand daughters to constantly jump on the beds with sandy feet each time they saw one.
PROS: Staff seemed nice.Had plenty of clean linens. Nice pool.

OVERALL: Wouldn't recommend this hotel due to the poorly maintained rooms and the overall condition. Since we went in October there were other hotels that had similar pricing...so perhaps we should have gone with one of them.

Room Tip: If you choose to stay here, ask to see the room, check the hot water and dehumidifier prior to check...
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greatgrandmother2, General Manager at Casa Loma Inn, responded to this review, December 28, 2013
I am sorry for your unpleasant stay as there have been no problems with any rooms to our knowledge, however do not understand the front desk statement, unless someone is in the bathroom as we are open 24/7. Please give me a call at the hotel and ask for the General Manager as I would like to discuss the problem and details of the room etc?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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474 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
Panama City Beach, Florida
1 review
Reviewed December 26, 2013

Extremely friendly staffand very accomidating. I love that all the rooms give a gret ocean view. I was there for my Birthday and continued through Christmas. What started out as a one night stay turned into eight days .Also the friendly staff left me flowers for my Birthday. A special thanks to Johnny, Debbie, Wendy, and Connie. I will definately be back!!!!!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tamara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greatgrandmother2, General Manager at Casa Loma Inn, responded to this review, December 28, 2013
Thank you so much for you taking the time to review the Casa Loma. Thank you for the eigth nite stay and the great compliments of our staff. We strive to turn each guest visit into the success of this one. Please visit us again when you visit this area!
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Tallahassee, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 6, 2013

I love the Casa Loma in Panama City Beach. This motel has preserved the feel and been true to its origins in the 1960s while the rest of PCB has been covered in condos! It's been well maintained and is even now undergoing new restorations. No elevators, no in-house bars, but who needs that when every room has its own balcony on the Gulf! Kudos to the managers and staff as well who are always friendly and helpful. This is the only place I stay in PCB!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fox H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greatgrandmother2, General Manager at Casa Loma Inn, responded to this review, December 8, 2013
Thank you for your visit to Casa Loma and your appreciation for Casa Loma and our uniqueness of keeping ourselves as the beach should be and for the lovely compliments to staff. Please
let your friends and family where to stay when traveling thru this area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 11, 2013 via mobile

Ten years since we've visited and this place is as beautiful and homey as ever! Miss Betty&Debbie at the front are the sweetest! Chris and team are amazing! Great value, property, and view of the beach. If you're looking for the uppity elite hotels that charge you for ice and toiletries, don't stay here. If you're seeking a comfortable and conveniently-located home away from home, stay here and let miss Betty know. Had the most memorable stay with my mom and dad; we haven't been able to come since I was a kid. We love this place, could even live here! Miss you guys hope to see you soon!

Stayed October 2013, traveled with family
Helpful?
Thank Kelli L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greatgrandmother2, General Manager at Casa Loma Inn, responded to this review, November 14, 2013
Thank you for being part of our family all these years. We appreciate your support of our staff and loyalty to Casa Loma. With guest like you we will continue to grow and improve. I sincerely hope all of you get to be back sooner but we welcome you any time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, Alabama
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 8, 2013

We came for a quick weekend and wanted something on the beach but not a condo. I will say that for $59.00 per night it was a good value however there are some things to consider. It is a old hotel so it has a somewhat musty smell. It has coffee maker, hair dryer, iron, small fridge, safe and plenty of tables and chairs. It is a tile floor which is good but you will get sand in the bed. We slept pretty good in the bed but the mattresses were like sofa mattress and the springs would squeak anytime you moved. The shower would swing between cold and scolding hot water so if you have small kids beware. It was windy that weekend so we could always hear a whistling noise either at the front door or balcony. You are in the center of town but there is nothing nearby to walk to so you will have to drive to restaurants or shopping. if you want a cheap, clean, no frills motel on the beach this is your spot.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vandy66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greatgrandmother2, General Manager at Casa Loma Inn, responded to this review, November 10, 2013
Thank you for your visit and sorry your stay was not as pleasant as you or I would have expected. We will check out the shower problem from hot to cold to see is scald guard's need replacing. There is convenient store and 2 restaurants right out side the door and within 3 miles most any shopping or eatery's needed are available. The Pier Park Shopping Plaza is 2 miles west of us. Please ask our front desk for any assistance needed. We pride ourselves on cleanliness and being the old Florida type of lodging we work harder at it than most. Again thank
you for the visit and hope you will try us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valley, AL
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 3, 2013

This is an older hotel but was very clean. No frills, but great value. Everyone was very nice. Right on the beach and in quiet area. Only complaint I have was low water pressure in shower. Great weekend trip. I will stay there again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TamBo1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greatgrandmother2, General Manager at Casa Loma Inn, responded to this review, November 5, 2013
Thank you very much for your visit to the Casa Loma. We appreciate the opportunity to have you stay here with us. I have gone through guest history to find which room you were in so
as to double check the shower problem, hopefully was just a valve stem or shower head, but
thanks you for giving us the opportunity to correct the item and we appreciate the generosity of your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
Reviewed October 29, 2013

Great Location, Extremely Clean Rooms, Great Staff With Great Attitudes, Close to All The Attractions,Great View Of The Gulf, Great Prices, Couldn't Have Asked For More For The Money, Would Not Never Stay Anywhere Else Again !!!!!!!!

Room Tip: Don't Let The Outside Looks Fool You !!!!!!!!!
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luther j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greatgrandmother2, General Manager at Casa Loma Inn, responded to this review, October 31, 2013
Thank you for your visit and taking the time to review the Casa Loma. We appreciate all our guest and hopefully you noticed we were in the middle of repairing our balconies and as each one is completed they will all top off with new paint on each railing. Again thank you for your continued support of us here at the Casa Loma. If I can be of future help in assisting your
with reservations please let me know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Loma Inn

Property: Casa Loma Inn
Address: 13615 Front Beach Rd, Panama City Beach, FL 32413-3546
Location: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Panama City Beach
#22 On the Beach Hotel in Panama City Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Casa Loma Inn 2*
Number of rooms: 100
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Also Known As:
Casa Loma Hotel Panama City Beach
Casa Loma Resort
Best Western Panama City Beach
Best Western Casa Loma Hotel

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