We booked our vacation online. The photos shown on the website were very deceiving. It looked like we would be staying directly on the beach, but the condo is directly across the street from the beach and Sharkys restaurant. We checked in on Saturday afternoon. We had a very difficult time from the start, as there were no luggage carts available, and only two out of four elevators were working. Our room, on the 14 th floor was very clean except for the cigarette smell. We had booked a non-smoking room. The front desk attendant gave us a note with daily ammenities. This was a joke! Our room was supposed to be replinished with towels, washcloths and kitchen towels daily and after the third day receive clean sheets and floors cleaned. The bed was changed one time, nothing else. We continually had to go to the front desk or call for towels. The last two days, we couldn't get any washcloths or kitchen towels, as housekeeping told us there was not enough to go around.
The elevators were horrible. We spent alot of our time waiting on an elevator, because they were either packed with people or broken. One out of four elevators were broken every day we were there. We were there seven nights. The elevator waiting area was very dirty. Floors were not cleaned during the entire stay. The dirty linens were piled in the waiting area daily, Housekeeping stuffed dirty linens into pillow cases and threw them in the waiting area to be picked up. Parking is limited! Orgins at Seahaven has a very small parking garage, with overflow parking in an unpaved parking lot. If you plan to stay out late, don't expect a parking space close to the hotel. Pool and hot tub area were dirty and overcrouded.
On a positive note, the room was nice and the bed was very nice. Staff was friendly, but offered no resolution to the problems. I feel the hotel is understaffed
I will not stay here again.
- Official Description (provided by the hotel):
- Origin at Seahaven is located directly across the street from the Gulf of Mexico, offering beautiful views of the beach and surrounding city skyline. The resort is just minutes from a variety of restaurants and numerous family attractions including Pier Park, Frank Brown Park, and St. Andrews State Park. Offering condominiums ranging in size from King Suite to 4 Bedroom, you will be sure to find the perfect accommodations for a family of any size! Come enjoy the beauty of the pristine white sands of the Gulf of Mexico or relax on the 15th floor observation deck, watching the sunset over the water! ... more less
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- Also Known As:
- Origin At Seahaven Hotel Panama City Beach