I was hoping to have a quick and enjoyable getaway with my wife before our planned family vacation during spring break in Destin. I booked this hotel through the corporate line and recieved a confirmation. I called the hotel to confirm my reservation and found the person answering the phone to be unprofessional as well as rude. I canceled my reservation before staying at this hotel because it has been my experience that if the staff is unprofessional during phone communications than service during the stay will not be up to par and in many cases will be rather disappointing. I work in a customer service driven business and understand that dealing with the general public can be stressful and in understanding the stress involved with a customer service driven occupation I usually resist the need to complain. I wish this hotel the best of luck in the future as their employees must be driven more by profits than customer experience.
- Official Description (provided by the hotel):
- The Country Inn & Suites is located in Panama City Beach, near the beach and is centrally located to all shops, restaurants and attractions. There are seven different room types to choose from and the hotel has an outdoor pool, business center, fitness center, meeting space and guest laundry facilities. It is also close to the nightclubs and there is a trolley stop in front of the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn And Suites Panama City Beach
- Country Inn & Suites Panama City Beach Hotel Panama City Beach
- Country Inn Panama City
- Panama City Beach Country Inn