Our condo was clean and as expected. That aside- the facilities are filthy, pool fees are outrageous and the staff (specifically the female walking pool area) is horrible. We got stuck in an elevator- the emergency call button doesn't work. Screaming for help, the lift finally stop jerking up and down and let us out . The staff didn't care nor apologized. The pool area has many rules- the staff decides which rules to enforce and changes day to day and person to person. Having my 12 year old yelled at for not wearing his pool bracelet by the female pool nazi then the same pool nazi allows adults to keep the bracelet in their pockets (as my son did) was permitted.
The resort was not maintained over the years, staff doesn't speak highly of the accommodations either. Find a another resort - there are many more options to pick from. I wouldn't stay here again if you paid me.
- Official Description (provided by the hotel):
- "Under New Management by Counts Oakes Resort Properties" This 23 story gulf front luxury resort is loaded with amenities including a full spa, kids club, 13,965 square foot gulf front pool & hot tub, heated indoor pool and hot tub, covered parking on-site, 24 hour front desk check in, health center with fitness equipment, steam room, 2 tiki bars serving food and cocktails, beach activities and rental services, high speed internet access and more. ... more less
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- Also Known As:
- Shores Of Panama By Oaseas Hotel Panama City Beach