I am writing this review while we are still here as I wanted to get the word out so others might not make the same mistake we did.
Our stay has been a nightmare. I really wish we had done some research on this place. We have been very fortunate with our stays in PCB over the last 20 years but this place really stinks.
It is advertised as being new but I have never stayed at a hotel that had such wide variety of bad smells and odors.
The crosswalk from the parking garage was the first place that we noticed a bad odor as well a lots of stains on the carpets.
By the way, plan on doing plenty of walking. The garage is across the street from the hotel and only two of the three floors offer covered parking so you may end up parking on the roof.
Then there was the 20 minute wait for an elevator on the day we checked in. Once finally on the elevator it was hot and had its own bad smells.
Our Condo had not been cleaned when we checked in yet we were informed that it was indeed ready and had been cleaned,
The showers were extremely dirty along with left over shaving cream and hair lining two of the three tubs in the condo.
The glass window going out onto the patio had not been cleaned.
All of the furniture had a layer of dust on it.
The kitchen counter had something sticky on it and had not been cleaned.
There were blood stains on two of the pillow cases (I'm not talking about a crime scene here but still, blood is something you don't want to see on your sheets and pillow cases).
We happened to look underneath one of the beds and noticed several used tissues a well???
Our carpets had stains in every room.
There is no wireless Internet in the rooms (only DSL and the only connection was near the kitchen sink). There is free wireless access but only in the main Lobby.
The pool situation is less than ideal. It is designed primarily for small children, is very noisy and please don't be fooled by the "lazy river". The lazy river is tiny and very overcrowded. The sun never shines on any of the so called pools.
There were unwashed dirty dishes in the dishwasher when we arrived.
There were not enough sheets and pillowcases and we had to make several calls to get this resolved.
On our second day there, the water shut off for the whole building for over 2 hours.
About the only positive thing I can say about my stay at this point is the Fitness Center. I did enjoy it enter even though it had its own unique odor. The odd thing is, it is only open from 9am to 9pm which I thought was not ideal.
- Official Description (provided by the hotel):
- Beachfront condominium waterpark resort. Family oriented and no smoking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Splash Resort Condominiums reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sterling Splash Hotel Panama City Beach
- Splash Resort Panama City Beach