After reading numerous horrible reviews, I decided I would email Ambassador to see if I could get some pictures of the condos, to put my fears of dirty, roach infested rooms, to rest. The email was extremely polite; no response.
I called the following day and after being informed of the rates, I politely told the employee that I had a few concerns I wanted to address before booking the room. I told him I read some really nasty reviews, and before I could even ask for pictures of the rooms he rudely interrupted and said, "Yeah, yeah you know what, if you want to go ahead and read that stuff and believe those things online, then I don't care you do that . Don't come here. Have a great day (of course said very sarcastically)." Whereupon I was hung up on.
I was being extremely polite, and friendly, and this is the service I got. I didn't even get to finish addressing my point, or request pictures.
Needless to say, I didn't even book a room at Ambassador, rather I saw in a review that the Flamingo is cheaper, and nicer! Not surprisingly, they have MUCH better customer service!
DON'T book Ambassador! Extremely rude employees; and from the pictures I've seen, dirty, outdated, roach infested rooms. Ew. Not even good enough for a college student on spring break!
- Also Known As:
- Ambassador - a Family Resort On The Gulf Hotel Panama City Beach