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“GREAT TIME AT STERLING REEF”
Review of Sterling Reef

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Sterling Reef
Alpharetta, Georgia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“GREAT TIME AT STERLING REEF”
Reviewed April 21, 2011

Was in Sterling Reef for Spring Break 2011. Was a great place to be fa enough for the adults to enjoy but close enough for the teenagers to participate in Spring Break activities. beautiful View, Room 1205

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Marcy42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 16, 2011

We stayed from Wednesday through Sunday. On Thursday, we were woken up to men banging on our door.. They wanted to paint our door, so we said ok and left it open for then, and left. Came back 3 hours later to our door still WIDE open and no one around!!

Also, was told check out would be at 10am Sunday. Nope, we were told we would have to leave by 7am despite the fact that we had paid until 10am. They had to do more painting. They don't care about their customers obviously.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ashklay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Panama City Beach hotels

Los Alamos
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 22, 2011

We returned to Sterling Reef for our 4th time and are seriously disappointed by the lack of notification regarding the extensive maintenance throughout February. While project is slated to be finished by end of February. Front desk admits that the project will continue well into March. Jackhammer starts at 8:30 am and continues until 5pm. Going to beach does not alleviate the racket. Requested not to sit on balcony due to falling debris. Pool is closed and is partially covered with plastic. I believe it is the right of renters to be aware of the conditions. The saving grace is the great weather.

Stayed February 2011, traveled with family
Helpful?
5 Thank nan0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 29, 2010

The beautifully furnished condo was very clean and had everything we needed. We liked the location next to the county pier and open beach. There were even fireworks one night off of the pier that we watched from our balcony. I liked that the condo is not in an area with side-by-side highrises that make the beach crowded. The lower density of the area is very appealing. I also liked parking under the building rather than across the steeet.

  • Stayed September 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KB625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 23, 2010

This place was AMAZING!!!! The pool was a good size and the rooms were incredible!!!!! Not to mention the gulf front views!!!!!!!! The rooms were very clean and the customer service was great.

Stayed August 2010, traveled with family
Helpful?
4 Thank MatthewO3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 21, 2010

We planned a stay at Sterling Reef in Panama City, FL for the end of July 2010. Upon making the reservation I was required to put a deposit of $208.00 down to hold the room. They told me there was a $50 charge for cancelling the reservation if we decided not to keep the reservation. We had a family medical issue and did end up having to cancel. I was told to expect my refund within 2 weeks. I made that cancellation on June 18, 2010. Today is July 21st and I have yet to receive any refund. I have called numerous times. I have spoken to the manager of the hotel and the reservations manager. Everytime they give me the run around about what has happened to my money. I even sent a letter to the corporate office and have received no reply. They have told me 5 different times that my check was put in the mail. I am starting to feel that I have been suckered out of my money. PLEASE BEWARE.

  • Stayed July 2010, traveled with family
    • Service
Helpful?
3 Thank 502roxanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 16, 2010

My family and I just returned from a 5 day stay at the Sterling Reef in PCB and had a GREAT time! There was no oil on the beaches anywhere. The water was safe, crystal clear and beautiful. We had a 2 bdrm/2 bath condo right on the gulf, Unit 503. The master was very spacious with a king bed and had a nice garden tub in the bathroom. The second bedroom was kind of small (but adequate) and had a full bed, and there was a decent sized bathroom right next to it (but no garden tub!). The full kitchen was spacious and was fully stocked with dishes and pots/pans. It had a flat top electric stove with an oven. All of the furniture in the condo was modern and decorated well, even the patio furniture! The patio was very large and of course, faced the gulf. The county pier is located next to the property and makes for great pictures, especially at sunset. The beach in front of the property was clean, beautiful and never crowded. The water was gorgeous, absolutely gorgeous, and crystal clear. We had the best views of that beach!

The only negative I can write about this property is that upon checking in we were at first given an uncleaned condo. We walked in and there were no sheets on the beds, there was hair in the sink in the bathrms, no towels. It clearly had not been cleaned. Maybe in the process but certainly not done. We contacted the after-hours answering service and were promptly assigned to another unit. The woman we spoke with on the phone was unpleasant and completely unapologetic and actually had an attitude about the situation, and this poor customer service and experience at the outset was the only negative thing I can report about our trip.

Aside from the rough check-in though, our family had a great time and really enjoyed the Sterling Reef. It is in an excellent location, close enough to both the main drives (ie Thomas Dr and Front Beach Rd) and the west end. Only about a 5-7 minute ride to Pier Park with no traffic. It's also right across the street from Shipwreck Island. The two pools were nice to cool off in after visiting the beach and were never too crowded to enjoy. The elevators weren't far from the rooms and worked just fine while we were there. There's 3 levels of covered parking right under the bldg, which is very convenient. You also get unlimitied dvd rentals during your stay, which is great for the kids. We had free wi-fi, although we were too busy having fun to enjoy it. But it's nice to know its there. All in all, we would definitely stay at this property again.

Local faves--Shipwreck Island, Pineapple Willy's, Capt. Anderson's restaurant and also the sunset dolphin cruise (highly recommended!), Capt's Table restaurant (cheap seafood and very fresh!), Pier Park, Cobra race track (gotta ride the Wild Thang!), St. Andrews State park kiddie pool, Homemade Ice Cream (the banana ice cream is divine). Although we didn't get a chance to do it, the jet ski dolphin tour looked fun (they came around the Capt Anderson boat during the cruise). We love PCB!

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Skygazer215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sterling Reef

Property: Sterling Reef
Address: 12011 Front Beach Rd, Panama City Beach, FL 32407-3443
Location: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 83 Specialty Lodging in Panama City Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sterling Reef 3.5*
Number of rooms: 3
Official Description (provided by the hotel):
Sterling Reef is a high-rise beachfront condominium located next to Shipwreck Island and near other family activities and popular restaurants. Sterling Reef offers 1-, 2-, and 3-bedroom fully-equipped condominiums with private balconies in a resort setting that includes a beachside pool, grill area, and fitness center. Amenities include garage parking, meeting/reception facilities, and free high-speed Internet access. Sterling Resorts guests enjoy unlimited free DVD rentals and access to the nearby Bay Point Resort. ... more   less 
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Also Known As:
Sterling Reef Hotel Panama City Beach

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