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“Scalded by shower!” 1 of 5 stars
Review of Sugar Sands Inn and Suites

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Sugar Sands Inn and Suites
Ranked #33 of 46 Hotels in Panama City Beach
Plant City, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Scalded by shower!”
1 of 5 stars Reviewed May 10, 2013

exit signs hanging by wires, balcony railings loose, elevator buttons barely working. I was scalded by the shower, had to bail out and cut my foot. Will not return! Phone did not work right, and cover was off the phone jack. Got $84 off of my 3 night stay which was around $450 bucks. They said nothing was wrong with the water. It did change to boiling on me, I have pictures. I would like to warn others about the hot water. (Watch children and older people.) When I went to tell the clerk about it and get bandaids for my foot, he asked if there was a man in the room, I said yes and he said it was his fault. No joking matter! pictures posted. Bed was clean, so was shower, beautiful view.

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank mikkisue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 reviews from our community

Traveler rating
    83
    71
    28
    33
    66
See reviews for
113
64
9
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Atlanta
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed April 21, 2013

Sugar Sands appears to be a Independent owned Hotel operated by a management company. This is the third time we have stayed there and our experience on the condition of the hotel is basically the same each time, It is located on the West end of PCB away from the crowds and parties. Almost no traffic this end of the beach, even during Spring Break - This maybe good and bad as the three nights / four days we were there I never saw a Police Vehicle drive by or for this matter anywhere between the hotel and 98A to the west end - Winn Dixie.
Hotel is starting to show the wear and tear of the beach weather - lots of rust in the rooms and outside - old outdated appliances and fixtures - lots of mold.

Plus is the price, location and employees, whom were and always are friendly and there seems to be lots of them.
Our first night there as we drove into the parking lot we were met by three young male in their 20's smoking Pot right in the parking lot - they along with two other rooms would sit out on the balcony's each night smoking - the first night as soon as I walked out on to the balcony the rooms to the left and right were both urinating off the balcony's (all this at 6pm) at least after the first night those two rooms left and it was quite except for the 420's below us.

Again the hotel has gone through so updating be a few rooms have not

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank mckinney2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 20, 2013

We did not have reservations, just stopped by as we were travling south. The guys at the desk, David & Clay? Welcomed us with open arms and David even showed us a room to make sure we were comfortable with our stay here. We loved it and stayed additional nights. The pool, hot tub are beach front and rooms face the ocean. The desk guys gave us great tips on where and what to do! We also like this spot because it is not a busy section of the beach and it gave us a feel of our own little beach house. Great family spot!!!! Thanks again front desk and we will be back next year.

Room Tip: The A unit is the best!!! with large balcony.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Renee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oswego, Illinois
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 10, 2013

Our Family has been staying here a couple times a year,for over 20 years.
If your going for a Beautiful Beach, nice deck, clean pool, and Hot tub this is your place!
Rooms are large enough, but in needed of maintenance.
This hotel is located far west from most attractions ,but with plenty of Beach room.
A quick drive on Beach Back road brings you in to the busy areas.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Mike Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsport, Tennessee
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 10, 2013

We visited over Spring Break. I liked the fact that the hotel was away from the wild spring breakers. The hotel needed a lot of updates. Pool was nice. Hot tub was very small. The showers coming from the beach had leaky hoses. Laundry facility needs a change machine. Parking is very tight. With some remodeling, this would be a very nice hotel. I would probably not stay there again.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank 335AngelaL335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaerloese, Denmark
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 8, 2013

The location is ON the Beach and that is a fantastic plus. Otherwise nothing to brag about, but the location make up for the rest. The hotel needs renovation, specially the kitchen was ready to be thrown out, but all-in-all, for the money it was great as we only stayed for one night.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank db2ernst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 8, 2013

This is an excellent location, on the beach. Quiet area (west end). The rooms are spacious (had a King/Queen) with a kitchenette. The balcony is roomy and beautiful view of the ocean. Could do without the runoff area though.

This hotel needs a renovation.

Room Tip: first floor gives you direct access to the beach
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank ImSlayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sugar Sands Inn and Suites

Property: Sugar Sands Inn and Suites
Address: 20723 Front Beach Rd, Panama City Beach, FL 32413-3625 (Formerly Sugar Sands Motel)
Location: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#23 On the Beach Hotel in Panama City Beach
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sugar Sands Inn and Suites 2*
Number of rooms: 84
Official Description (provided by the hotel):
Sugar Sands Inn & Suites is a mid-rise family oriented beachfront resort located on the desirable west end of Panama City Beach. Just five minutes from Pier Park and the epicenter of the beach, Sugar Sands offers beautiful gulf views, a variety of room accommodations with kitchenettes, and great rates for family vacations! Beachfront tropical pool and hot-tub. ... more   less 
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Also Known As:
Sugar Sands Hotel Panama City Beach
Sugar Sands Motel

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