This place is HORRIBLE! Don' t be fooled by the pictures which are very old & their descriptions which are very inaccurate & incomplete- this place is run down, has bugs & ants in the room & mold all over the ONE AIR vent in the front room, the employees are very RUDE & the owner is worse! I insisted on speaking to her about the bugs, lack of air in our room & employees attitude & I quickly learned she did not care & I am sure the root of the problems. She yelled at the employee for bothering her, who although I didn't care for her, I feel did the right thing by calling the owner when I insisted on speaking with her. The was NO AIR IN THE BACK BEDROOM! Not that it was broken, it's built that way! They have a box fan. A BOX FAN IN FLORIDA!!!! Do you really think a cheap, old box fan is going to keep you cool in the hot, humid, summer heat of Florida??? They don't mention that in their descriptions! What they do mention in small print on their brochure which you likely didn't see if you booked online & also in the "small print" disclaimer is that they WILL NOT refund you if you choose not to stay in this hell hole once you arrive & see all of the problems. They offered to move us to another room, none of which fit our needs of a separate BEDROOM for the parents & a 1 year old (a necessity) & they offered us bug spray if we wanted to stay in our room! Just what I want to do, spray chemicals all over the hotel room & then let my 1 year old crawl on the floor. The owner refused to refund our money for the first night & it affected our entire vacation because we had to find another place to stay, which at last minute of course cost us more & we were out an entire nights rental cost for a place we didn't stay. If I did not have my kids with me, especially a baby, I may have stayed for the night & left in the morning but I was not going to allow my child to be bitten by bugs & ants &/or stay in a room with fresh chemicals sprayed all over the floor & try to keep them from crawling on it. It was very apparent that this is a regular occurrence at the place by the way the employee & owner spoke & handled things. I never expected a 3 or 4 star hotel when I booked here, but I did expect a clean, bug free place for my family with courteous people who cared. I honestly would have rather slept in my car for the night then stayed in this place. DO NOT STAY HERE- if you do, consider yourself warned!!!
- Official Description (provided by the hotel):
- An award winning Family Owned and Operated beachfront motel for over 35 years. ... more less
- Also Known As:
- Flamingo Hotel Panama City Beach
- Flamingo Motel Panama City Beach