Beware of paying in advance. I paid cash for 2 jet skis when 4 of us were at the beach for a seminar. We booked for the following day. The weather turned bad and we decided not to go because it was cold and raining. My husband and brother went for the refund because my friend and I were in the seminar. The beach hut person sent them to a shack in Panama City on the beach. The person there said it would have to be sent by mail and took our address. We were still okay with that since we understand bookkeeping. They said it would take about 10 days. 3 weeks later we still did not have a check. I telephoned the number on their receipt and was given a "number" for the manager. I telephone him about 6 times and never got a return call. Finally, I was so angry, I left a message telling him I was a lawyer and he could either refund my money or I would take legal action. I followed up the same day with a letter on my letterhead. I got a call the same day from someone (whose name was not the name the shack agent had given us) saying he would put a check in the mail that day. I got it in about three days. I suspect they have a name they give their agents to give out if it is someone looking for a refund so they know not to return calls. I don't think I would have ever gotten our money back if I had not been an attorney. So please, please don't give them your money.
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