I normally stay at Hilton hotels and they are very enjoyable..This has to be the one of the worst stays i have had in years. First when we arrived I had to wait for my room to be ready which i was ok with. Then my mom checked in and some how they managed to check her into my room and get all the billing messed up. I paid for my room months in advance.
They wanted my card to charge me again. They fixed that and the man who made the mistake was great he apologized and treated my family great the whole trip.They assigned me another room only to find out when i opened the room someone was already booked in that room..They fixed that also.
At check out time they gave my mom a bill with food charges for my room and the lady at the desk was flat out rude about fixing it. Told her this wasn't possible to have a mix up...So much went wrong here that I would never stay here if they were the last hotel available in Panama. Yes the rooms and breakfast was nice but when i'm on vacation i don't want to stress and worry about my hotel
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- Also Known As:
- Hilton Garden Inn Panama City Hotel Panama City
- Hilton Panama City