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“Wonderful stay!”

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Hilton Garden Inn Panama City
Ranked #1 of 31 Hotels in Panama City
Certificate of Excellence
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful stay!”
Reviewed June 17, 2013 via mobile

This was a wonderful place to stay! When you walk in the lobby area is very welcoming and clean. Our room was exceptionally clean and comfortable. It's out of the hustle and bustle of Panama City Beach but close enough where you could enjoy it. We stayed 3 nights and would highly recommend it to anyone!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank livedeverywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith S, General Manager at Hilton Garden Inn Panama City, responded to this review, July 2, 2013
Thank you Livedeverywhere for the excellent recommendation! Our housekeeping team works to ensure that your experience is just as you have described. We appreciate your kind words and look forward to your next stay!

Sincerely,
Keith Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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482 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
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English first
Riverview, Florida, Usa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 12, 2013

I was in town for business and needed help with how to get where I needed to be, plus I needed last minute help on business plans, both times the front desk came thru. As always the Hilton Garden INN is a great place to stay, but the personal here make my business trip work for me.

  • Stayed June 2013, traveled on business
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Danny J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith S, General Manager at Hilton Garden Inn Panama City, responded to this review, June 13, 2013
Greetings from Panama City Danny J!

Thank you for sharing your experience at the Hilton Garden Inn Panama City. We take pride in our staff and your comments showcase our goal: to exceed your expectations and make your stay effortless!

We hope that your next visit to Panama City, we will be your destination again!

All the best,
Keith Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 10, 2013

Wonderful place to stay. My Dad had surgery at one of the local hospitals and I needed to stay in town overnight. The hotel staff were very friendly. The rooms were very clean and up to date. Everyone was very accommodating.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith S, General Manager at Hilton Garden Inn Panama City, responded to this review, June 13, 2013
Hello from Panama City!

On behalf of the entire staff, thank you for the kind words. Our staff takes pride in knowing that your stay at our property was outstanding. We hope that your father makes a speedy recovery and that we will be your destination in the future!

Safe journeys!
Keith Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Biloxi, Mississippi
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 20, 2013

Visiting mom and my sister's family, hotel was great. Room was clean, everything worked, and the bed was extremely comfy. Staff was great and answered all questions we asked. Highly recommend this place.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jjshirley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith S, General Manager at Hilton Garden Inn Panama City, responded to this review, May 28, 2013
Thank you for the kind words JJ Shirley! We are delighted to hear that your stay was a success! It is our goal to exceed your expectations and to become your home away from home.

We look forward to your next visit to Panama City.

Sincerely,
Keith Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austell, Georgia
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 13, 2013

We stayed on a spur of the moment trip to take the kids to the beach. Upon check in the clerk made it known that we were holding her up to complete her night audit ( umm ok). The room was clean and centrally located. We decided to come down for breakfast that morning. I was a bit confused that I had to go to the window to order my food instead of the server taking my order. The food was horrible. The grits were not creamy and seemed as if he put too many grits into the pot. Omlets we just ok but they had a bit of variety. The cook not sure of his name (African American Man) was NOT AT ALL FRIENDLY AND WARM!!! I said Good Morning and he looked at me as if I was bothering him. The server was nice. As we left for the beach we were not greated by the staff as we exited the hotel or greeted by them whenever we returned. The location was great as you can walk to the mall, Wal-Mart was nearby, an the beach a 10 minute drive without traffic. Now we stayed almost a year ago so I am not sure if things have changed. Unfortunatley I will not be able to say as we have choosen to stay at the Hampton Inn this year.
Maybe next year we will stay at the HGI

  • Stayed June 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank thick_lee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith S, General Manager at Hilton Garden Inn Panama City, responded to this review, May 16, 2013
Thank you for taking the time to share your feedback about your 2012 family vacation. I'm so sorry to hear that you were not greeted and treated with our warm hospitality and I can assure you this is a top priority.

We hope you'll give us another opportunity to restore your confidence in us and allow us to showcase our improvement over one year's time.

Warm regards,
Keith Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood, South Carolina
1 review
Reviewed May 13, 2013

For a comfortable and enjoyable stay in PC, I would recommend this hotel. The staff went above and beyond when our clothes got soaking wet playing golf. They dried them for us in the commercial laundry. We did not have to use the guest laundry and our clothes were dry in 10 minutes and we were able to continue our fun day.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Elisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, United States
1 review
Reviewed May 9, 2013

Went down for a long weekend, very clean, good value, great service. Staff in all area very attentive to meeting our needs. Hotel bar and restaurant was easy to use. Location was easy to get to as well.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith S, General Manager at Hilton Garden Inn Panama City, responded to this review, May 14, 2013
Hello from Panama City James C B!

Our staff appreciates your feedback and celebrates your successful visit to the Hilton Garden Inn Panama City. It is our pleasure to provide great service and to exceed your expectations!

We look forward to your next visit!

Sincerely,
Keith Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Panama City

Property: Hilton Garden Inn Panama City
Address: 1101 N Highway 231, Panama City, FL 32405-5306
Phone Number:
Location: United States > Florida > Florida Panhandle > Panama City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 31 Hotels in Panama City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Panama City 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hilton Garden Inn Panama City Hotel Panama City
Hilton Panama City

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