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“Friendly staff”

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Country Inn & Suites By Carlson, Panama City
Ranked #22 of 31 Hotels in Panama City
Reviewed August 4, 2014

Great staff, really seemed happy to help. Room was fine, good pillows, lots of channels on the TV. Wish the A/C had an option to keep the fan on all night. Internet connection was iffy, fine for e-mail but couldn't stream Netflix.

  • Stayed: July 2014, traveled on business
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Review collected in partnership with Country Inns & Suites By Carlson
1  Thank rebeccak2042014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coutnry Inn and... P, General Manager at Country Inn & Suites By Carlson, Panama City, responded to this reviewResponded October 15, 2015

Thank you for taking the time to complete the review. We hope to see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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172 - 178 of 238 reviews

Reviewed August 3, 2014 via mobile

The service here was amazing. Ms. Mary was very helpful and extremely nice. Thank you so much for everything. The room was very clean and we had no trouble with anything. Nice pool outside that our kids enjoyed. Wonderful place to stay. Will definitely visit the hotel again.

  • Stayed: August 2014
    • Value
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Thank Martha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coutnry Inn and... P, General Manager at Country Inn & Suites By Carlson, Panama City, responded to this reviewResponded October 15, 2015

Thank you for taking the time to complete the review. We hope to see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2014

the best of the best. great sleep better than home. love the staff they all know me by my first name. the beds are so wonderful you don't want to get up. but when you do you have a great breakfast awaiting you down in the kitchen with smiling faces who care about there job

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coutnry Inn and... P, General Manager at Country Inn & Suites By Carlson, Panama City, responded to this reviewResponded October 15, 2015

Thank you for taking the time to complete the review. We hope to see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2014

This is a smaller business that offers a more homey experience. Everyone treats you as family. I would definitely recommend it over many of the larger ones in area. Staff goes out of their way to be sure you are accommodated with any needs.

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank Gwen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coutnry Inn and... P, General Manager at Country Inn & Suites By Carlson, Panama City, responded to this reviewResponded October 15, 2015

Thank you for taking the time to complete the review. We hope to see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2014

Room not ready when we arrived at 11:30 pm. No linen for pull out sofa, only 3 towels for 5 guest, and no shower curtain. Dining area so small for breakfast that guest were skipping breakfast to go elsewhere

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank Denise F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Online, Customer Support at Country Inn & Suites By Carlson, Panama City, responded to this reviewResponded August 1, 2014

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services when having guest rooms ready. We hope for another opportunity to exceed your expectations.

If you would like to discuss your stay further, please contact Corporate Customer Care.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2014

The suite is old and in need of refurbishing. We had to change rooms because the oil polish on the furniture was so strong that we couldn't stand the smell. Our next room was better; however the light at bedside didn't work and there was an empty bottle and candy wrappers under the desk. The towels in the bathroom were thin and rough. We went down to breakfast at 6:00 am and there was a "not open" sign on the door. Four other guests were waiting. We didn't wait. We love Country Inn & Suites but were truly disappointed with this one.

Room Tip: Don't go to this Country Inn & Suite
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  • Stayed: July 2014, traveled as a couple
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Thank Greta D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Online, Customer Support at Country Inn & Suites By Carlson, Panama City, responded to this reviewResponded July 31, 2014

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services with our guest rooms and breakfast. We hope for another opportunity to exceed your expectations.

If you would like to discuss your stay further, please contact Corporate Customer Care.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

We stayed for two nights, expectations were met being that we knew this was not a luxury hotel. The suite which had a door separating the bedroom from the living area was nice, no light or noise from the hall because of it. Bathroom was clean, towels were clean but scratchy and rough.

Breakfast was fine one day, the next we must have gotten there after a big crowd because nothing was restocked and it was only 9am.

The only real negative was that the fitness center only had one treadmill and one recumbent bike of course once again we knew it was not a luxury hotel.

Overall the stay was nice, no major complaints.

  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank M P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIS-PCFL, General Manager at Country Inn & Suites By Carlson, Panama City, responded to this reviewResponded October 15, 2015

Thank you for taking the time to complete the review. We are working diligently to fine tune the operation of the hotel. We hope to see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Panama City

Address: 2203 Harrison Ave, Panama City, FL 32405-4549
Phone Number:
Location: United States > Florida > Florida Panhandle > Panama City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 31 Hotels in Panama City
Price Range: $70 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Panama City 2.5*
Number of rooms: 53
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Also Known As:
Country Inn And Suites By Carlson, Panama City
Country Inn & Suites By Carlson, Panama City Hotel Panama City
Country Inn Panama City
Panama City Country Inn

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