Upon first look, the hotel looked clean. We were told there would be a sofa in our room, and there wasn't however we were willing to overlook this and be flexible with the hotel. Our stay only lasted one night. The morning after we checked in, there were dozens of bugs in my bed, and on my pillow. Upon further investigation there were also bugs in the other bed. We immediately called hotel staff, and it took hours to sort through and to get some type of service. In my opinion this is one of the worst things to experience in a hotel and they simply weren't cooperative enough. The day after we moved bug bites welted on my legs, arms, face, back, and hands. I called the hotel manager, and he was unhelpful. He said he would call back and still has not. When we moved our things into another room while the whole negotiation and poor customer service took place, I placed a small tote on one of the beds, and it completely broke. Not close enough to Panama City night life to deal with such ratchet service and quality.
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