This is probably the first negative review I've ever written. They admitted they overbooked the hotel, and stuffed us like sardines in some teeny tiny room for the first night. It was spring break and it was impossible to find another hotel, and they wouldn't refund our $ anyway. They said they'd give us $75 "resort credit" so we would have to eat in their overpriced crummy restaurants. They said the pools are all heated - only some are. They said there is a free shuttle to the beach, only two miles away - the shuttle goes once a day, and is limited to 8 people. So only 8 people a day in this whole big resort can go to the beach. And it's much longer than 2 miles.
They told us there was a labyrinth but the shuttle driver guy told us they only put it up on special occasions, which wasn't now.
We ran out of hot water mid-way through the shower. We had to switch to another room after our first sardine night, and when we called to find out where the other room was, the clerk couldn't bother to look us up by name. He said we should know our next room! Ridiculous. Every interaction with the front desk was a battle.
We were finally put in the 2 bedroom suite we reserved and paid for in advance, and it was spacious and comfortable, but very old fashioned.
The wi-fi was good. I liked the privacy of the resort and the security gates.
We didn't golf.
The spa was completely booked.
- Official Description (provided by the hotel):
- The resort offers everything from golf courses to water slides. ... more less
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- Also Known As:
- Innisbrook, a Salamander Golf And Spa Resort
- Innisbrook, a Salamander Golf Hotel Palm Harbor
- Innisbrook Resort Palm Harbor
- Innisbrook Hotel Palm Harbor
- The Westin Innisbrook Golf Resort