This is a beautiful hotel and I expected nothing less, because when I travel I have on two choices for my accommodations and a Hilton Gardens is one of them. I was there the weekend of Dec 6th-Dec 8th.
The staff was great check in was a breeze we stayed in Suite 421 absolutely huge and I love when the picture on a website looks exactly like the room itself.
Breakfast was great and again the service was excellent. Later on that day we decided to go to the pool and spa area which is always a plus factor for me.
Here what you need to know before going to the pool/spa area and if you have kids be very careful and check the water and under the ladders. My roommate was on holding on the rail of the ladder went all of a sudden she yell out something bite me and before we could get to her from the hot tub she yelled out again something bite me again. We got her out of the water and I spotted a black bug hiding under the ladder as you get out of the pool.
I picked up the emergency phone and told the front desk lady that my roommate got bite by some sort of bug in the pool and we need help and to know if the bug was deadly and the possibility of taking her to the hospital emergency that was right across the road from the hotel.
She called the maintenance person to fish out the bug that we saw, but before he had a chance to do at that I spotted across the pool a larger black thing as we moved closer it was another bug maybe about 3 inches long and about 1 inch wide....OMG... I got chills up my spine GROSS!!!.
The smaller bug that bite my roommate bite her so hard it punctual her skin through her swimsuit you could see it and was bleeding a little not much. The front desk lady was very nice and came out it bunch of creams and ointment from the first aid kit.
She also went back to the office and looked up the bug that bit her on the computer as we found out it was not poison to humans but to it's prey it is certain death, but it leaves a painful itching and burning where it bites you for hours.
Even thou it was not deadly that was blessing and she did not have a reaction to the poison the discharged into her body. But child or adult that suffers from allergy reactions to any kind of sting or bite will surely have a different effect to this bugs bite and will be sick.
After that we all were truly paranoid even in out room looking the possibility of an bug being in our suite between the bed sheets, cover's sofa chairs.
Not a great way to remember a hotel stay also I was there on business to scope out a look location to have our women club event in 2014.
But I don't see that happening now I would not feel comfortable for any of my attendee's after this experience and what a shame too it is such as beautiful hotel and the location is great too.
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- Also Known As:
- Hilton Garden Inn Palm Coast Hotel Palm Coast