I'm a frequent traveler & often stay at HGI's, Hilton's version of an 'express hotel'. I was told this is the #1 rated Garden Inn & frankly I don't know why. That is not to put this hotel down, rather to put the other HGI's up. I found it but typical, but typical of the HGI 'premium express hotel' experience, which is about as 1st class as you can get in places such as along interstates. Rooms are well appointed in the style of HGI's - an easy chair w/ ottoman, desk with ergo chair, cherry furniture, nice TV, and micro/fridge in a cherry unit with coffee maker. Baths are always nice at HGI's, but this one had water pressure that was too low for a good shower, which is one of the few faults I found - except the beds. I like HGI's but don't like the pseudo-sleep number beds that many have, including this hotel. They use an air baffel but w/o the compressor, so your body weight along with a soft-hard dial controls the firmness ...rather poorly. Some I've talked to like them, one described them as like sleeping on wet sand. In some HGI's you can find regular innerspring mattresses in at least some rooms. I think Hilton will eventually get off the boat on these & believe they were a mistake - an expensive mistake since they apparently aren't cheap. The pool/hot tub is small & outside, unlike many with indoor heated pools (another reason why their 'best' rating is a bit surprising). Breakfast at HGI's is always good and this is no exception - full & cooked to order. Breakfast is $10 a person, but you can save big booking at the B&B rate - breakfast for up to 4 for roughly $10-15 more when booking. The big plus of this property is it's value. I paid $87 WITH breakfast - an excellent value. Area appears safe & is convenient to I-95. Staff was good. Computer ctr. needs update - old, slow, Windows XP computers. Room heat/ac thermostat controlled & relatively quiet. Very clean & comfortable rooms (except beds, as noted). Hope this helps you know what to expect. I travel this route a lot & the only thing roughly equal in quality is the Courtyard in St. Augustine, unless you stay in Daytona.
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- Hilton Garden Inn Palm Coast Hotel Palm Coast