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“Over All…A Great Place”

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Palm Beach Shores Resort and Vacation Villas
Wilmington, Delaware
Level Contributor
476 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
“Over All…A Great Place”
5 of 5 bubbles Reviewed February 15, 2013

Over the years, we’ve stayed here twice before, and I didn’t care for it, but my wife did. We’re back again, and this time I like it better. Stayed at the Canada House in Pompano Beach before this and everything about Palm Beach Shores is far superior. The staff are wonderful, lots of activities, plenty of great restaurants in the area, beautiful beach, accommodations are updated, and nice places for walks. The only drawback is the mandatory $7 extra each day for parking and a safe in the room. They do change the towels in the room, empty trash each day, and don’t have a list of things to do before checking out. Over all…a great place. The person who suggested booking this through a discount website must not have tried to get this resort during a more desirable time. It’s too popular to get.

Room Tip: Avoid the temptation to get a free breakfast or lunch and a gift card to take a 90-minute presentati...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tlscorpio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, February 18, 2013
Thank you for your 5-star review. We’re always happy to hear from our repeat guests, especially when they tell us they've enjoyed their stay! We’re thankful that you recognize the value we offer vacationers and we appreciate your loyalty to our resort. We look forward to welcoming you back to Palm Beach Shores and sharing our hospitality with you again.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (320)
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English first
Hazleton, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed February 10, 2013

Ok......so, 25 years ago we paid $25,000 for our time share. Every year we pay $800 + for "maintenance fees". Now when we "exchange"...... someone wants to try to pressure us into purchasing at "their" resort....seriously, I rather purchase my own "bagel breakfast" and NOT attend your ridiculous sales pitch meeting! (Which we refuse to do religiously) Like mentioned in other posts, the $6 per day parking fee and MANDATORY $1 per day safe fee are TOTALLY RIDICULOUS AND EXTREME.....how much do you really need to nickel and dime your "guests"? Checked in today and so far the staff has been extremely courteous....although valet parking is really silly......just remove those nonsense signs and allow the entire freakin' parking lot to be used by the guests. Oh....and after spending approximately $50,000 to date (because let's not forget those "exchange" fees)...... Our room is facing the parking lot....not the beach! Bet those people who booked through Priceline or some other discount travel website are enjoying the sound of the beach tonight.....'cuz lets face it.......they will be at the "free" "bagel breakfast" tomorrow!

Room Tip: If you are an RCI exchange....sell your time share for $1 and use a discount travel website......che...
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Veronica5452805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, February 18, 2013
Thank you for commenting on your experience. Oceanfront Palm Beach Shores Resort is the perfect place to showcase a vacation ownership program and we have found that many guests appreciate the benefits that timeshare has to offer. The obvious is the undoubtedly luxurious standards of accommodations. Unlike hotel rooms, timeshare units feature a multitude of amenities such as spacious living and dining areas and full kitchens just like home. Timeshare owners like yourself have the opportunity to travel with their family all over the world and pay a fraction of the cost that most consumers would have to pay for these same standards in a hotel. We understand your dismay concerning our amenity policies, but these charges actually help keep the costs of owner maintenance fees down. We’re thankful that you found our staff extremely courteous and we hope that you continue to enjoy our hospitality at Palm Beach Shores Resort.
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Halifax, Canada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed February 4, 2013

This is my first trip to this Resort. The resort is extremly clean. The rooms were spacious. I liked that there were 2 showers in the bathroom and 2 sinks! The restaurant was nice. The food was amazing! The Tiki bar made tasty drinks and the staff were all extremly friendly and helpful during our stay. This was a girl trip for us.Total relaxation. A chance to get away from it all. The resort has a average size pool. I was hoping it would of been a bit larger being a swimmer.The hot tub was great. The resort was close to the beach, which was nice. The only thing that bothered me was the fact you had to pay to use the lounge chairs on the beach! I thought that was a bit much! You go to a nice resort, you would think the beach chairs would of been included! I have never been to a place that you had to pay to use a chair? Since we loved the beach we had no choice but to pay. Also, we had no idea about the "flag" warnings. We went swimming, not knowing there were sharks in the water! Another tourist told us the meaning of the flags and what the colors meant. I didnt realize It was up to myself to figure out the beach rules? It would of been nice for some heads up and info about renting the beach chairs pryer to going on the beach and some info on the flag colors. Maybe the resort could have a little insert placed in your welcoming package to tell us. Besides all of that, everything was really beautiful and it was nice that it was not the type of place that was loud and a big party zone. It was a great place to relax and enjoy the peace of being on vacation.The resort had many fun things planned for the guests. They cater to the seniors which is nice. If your looking for a nice relaxing place to vacation in Florida with out all the busy tourist attractions this is the place! They have a nice selection of stores and restaurants around the area within walking distance. The beach is great to go on a long walks and if your a shell collector you will find lots of interesting sea treasures! It was a really wonderful place, and worth staying! I look forward to returning some day!

Room Tip: We liked facing the pool area and beach! Such beauty to look at! Better than staring into a parking...
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
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Helpful?
5 Thank oceanalien67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, March 6, 2013
First impressions are lasting and we’re thrilled that we succeeded in creating a positive vacation experience for you at Palm Beach Shores Resort. We love hearing about our guest’s experiences because it gives us an opportunity to improve our service. We have forwarded your suggestion regarding beach flag warnings to the resort and will look into ways to implement them. To keep our owner maintenance fees down a private beach vendor is available to supply guests with safety-approved equipment at a charge if the guests chooses. Guests may also use their own beach equipment in a designated area. TripAdvisor reviews are vital to our reader’s decision-making when choosing a vacation destination and we truly appreciate that you took the time to voice your opinion. The next time you want a front row seat to the Atlantic Ocean we hope that you think of us and return.
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Bayside
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed January 29, 2013

My wife & I exchanged for this resot mainly because it was oceanfront. We got a good room on the 3rd floor overlooking the pool & the ocean. The resort was a little dated, but the management has done a good job keeping it clean & neat. The staff was very friendly, but I do agree with the other reviews that they seem to steer you toward the time share presentation. It seemed like everyday they were bringing people in from other resort to get the tour. It seemed like a factory. Also the parking fees & safe fee...is it Really necessary? Overall we had a good time, but then again, a vacation is what you make of it!

  • Stayed January 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank fascor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, February 14, 2013
We appreciate your recommendation of our resort but we’re sorry that we didn’t meet all of your expectations. Our many amenities and beautiful oceanfront beach are a few of the reasons that Vacation Village Resorts has chosen Palm Beach Shores Resort as a prime location to showcase the benefits of Vacation Ownership. Many who come as guests to Palm Beach Shores Resort leave as a member of our family of timeshare owners. We understand your dismay concerning our amenity policies, but these charges actually help keep the costs of owner maintenance fees down. It’s also important to note that complimentary valet service is included with the parking fee. Thank you for writing and we hope that we may have an opportunity to share our hospitality with you again the next time you desire a relaxing beach getaway.
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Canton, Ohio
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 24, 2013

The Beach - Sometimes the best thing going for PBSR is the location. This was our 4th time here, the last was in 2007, and it may very well be the last. On the plus side - Rooms were clean, bathroom spacious. It is nice to have the mid-week cleaning and daily clean towels and trash removal, which we only took advantage of every other day. On the negative side, they've added some new furnishings, but not changes all, which gives a real mis-match to the room ... 3 different shades or brown/greens and three different patterns in the three pieces of furniture in the small living/dining area that do not compliment each other at all. Mandatory parking fees ($6/day) and safe use ($1/day) are the first time in 10 years of time-share vacations that we have run into these extra fees. One star hotels offer these amenities and generally include breakfast! The tours offered seemed over-priced for what was offered. They want to come across five stars as the Ritz down the street and fall short of the mark. I booked 2 weeks one year in advance, own at a "sister resort", am a platinum member of RCI - what a ripoff - and called ahead of time to request a pool view room. Yes, my location could have been worse - it could have been overlooking the island instead - we actually could see and hear the ocean overlooking the north side over top the volleyball courts; and yes, my location could have been better for the reasons stated above. In addition, the time share sales force is aggressive, foreceful, and intense. Do NOT believe the front desk when they tell you that you'll be out of there in 1.5 hours - more like 3 or 4 hours of your vacation time that you'll never get back. Overall - being in Florida in January could not have been better. Staying at Palm Beach Shores - you may want to shop around.

Room Tip: YOU can't choose your room, someone else will do that for you. They will accept your "requ...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank grahamdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, February 14, 2013
Thank you for sharing the highlights of your Palm Beach trip with us. We are certainly disappointed to read that our property did not meet your expectations during your most recent stay. It is our priority to provide all of our guests with exceptional service and accommodations and we apologize that we fell short of these expectations during your vacation. We apologize if you found the fees at Palm Beach Shores Resort excessive, but if you shop around you’ll find they are quite comparative to other beachfront resorts in Singer Island. We hope you reconsider and allow us another opportunity to host your next visit to the Florida coast so that we can deliver the type of vacation experience that you and others travelers expect of all Vacation Village Resort properties.
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Manasquan, NJ
Level Contributor
126 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed January 23, 2013

To escape the cold of January in New Jersey we picked up a week at this resort from a charity auction. The place was nice, a bit old, but it had a pool and a beach and sunshine. There was plenty of on-site parking and lots of staff. You could hardly open a door for yourself. And, they were friendly and nice. The one bedroom suite had a balcony overlooking the pool. There was a TV in each room and a fully equipped kitchen. Every day there were activities to attend and music by the pool. The Tiki Bar and Grill served both by the pool and indoors in the dining room. The food was good with a special every day. This resort is located in a very quiet neighborhood but within walking distance of several restaurants. We are not usually vacation club people but this was an interesting experience. The only drawback were the salepeople for the vacation club. they were all over the place. We did attend a sales meeting (for a $100 gift card), they left us alone after that.

Room Tip: The rooms with an ocean view are nice but get dark early with the sun setting in the west.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Marlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, February 14, 2013
Thank you for your recommendation of Palm Beach Shores Resort. We're fortunate to have such a perfect location to showcase our resort and a great staff to deliver service day in and day out. We’re happy that you enjoyed your vacation and we appreciate you sharing your experience with us. We can’t wait to welcome you back!
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Fort Lauderdale, Florida
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed January 18, 2013

We chose this resort because its location - oceanfront! Waking up with beautiful sunrise was unforgettable moment of our stay there. Family friendly, oceanfront timeshare resort. We cooked our meal most of our stays in the suites which was very clean and spacious. Some nights we had some appetizers and cocktails at tiki bar downstairs. Some nights we went to City Place which was approx.20 min drive from the resort. By the pool, there are some birds in the outdoor cages you get to see, and one of them is very cute parrot. Kids enjoyed watching her greeting hello to people! Lots of fun activities like fitness class, bingo, games, movie at the swimming pool so we let our kids enjoy on their own so we're able to relax! Besides the beach activities, we went to Lion Country Safari and City Place. Internet was only available at the lobby area.

Room Tip: Our room was on the top floor facing ocean with the L shaped huge balcony. Perfect size for two adul...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank IssayDS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort and Vacation Villas, responded to this review, January 23, 2013
Thank you for your lovely recommendation of Palm Beach Shores Resort. We’re fortunate to have such a beautiful location and a great staff to deliver service day in and day out. We love knowing that you enjoyed the accommodations and amenities and we appreciate you sharing your experience with us. We can’t wait to welcome you back!
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Additional Information about Palm Beach Shores Resort and Vacation Villas

Property: Palm Beach Shores Resort and Vacation Villas
Address: 181 S Ocean Ave, Palm Beach Shores, FL 33404-5761
Location: United States > Florida > Palm Beach Shores
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Palm Beach Shores
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palm Beach Shores Resort and Vacation Villas 3*
Number of rooms: 260
Official Description (provided by the hotel):
Located on Florida's exclusive Singer Island Palm Beach Shores Resort & Vacation Villas provides the ultimate vacationer's paradise. A favorite destination for those visiting the Palm Beach area, the island is bordered by the Atlantic Ocean on the east and the Florida Intracoastal Waterway on the west. Awake each morning to scenic views of the Atlantic Ocean, Singer Island or the courtyard pool area then relax in the sun on the resort's picture postcard beach. Explore full-service resort amenities including a swimming pool, spa, fitness room, whirlpool, kid's club and poolside tiki bar and restaurant. ... more   less 
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Also Known As:
Palm Beach Shores Resort And Vacation Villas Hotel Palm Beach Shores
Resort Vacation Villas Palm Beach Shores
Palm Beach Shores Resort Vacation Villas

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