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Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Certificate of Excellence
Reviewed March 6, 2013

We have been staying here once or twice a month for over a year now and every time it is a consistent, pleasant experience. (Last stay Feb. 22-24, 2013) Our last trip was for a group event at Verdea restaurant inside the hotel. What a hidden gem! From the executive chef to the wait-staff, everyone was professional, graciously attentive, and they fashioned a very memorable evening.
The properties entire staff is accomplished, and consummately responsive. The hotel is well adorned, clean, and conveniently located between 95 and the Turnpike along well-known PGA Blvd. and close to ample shopping. Also, be sure to say hello to the two resident Royal swans, Bach & Beethoven, that grace the hotel lobby.
Overall, five-stars! Nice job Embassy, always.
M&J

  • Stayed: February 2013, traveled on business
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Thank Martin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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832 - 838 of 997 reviews

Reviewed February 27, 2013

The location is great. Guest rooms are tired yet lobby is impeccable. There is on site dining but not in the afternoon. Rooms are spacious but carpeting is worn and stained in the room I am in. Extremely courteous staff and front desk

  • Stayed: February 2013, traveled on business
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Thank Francine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

Clean. Comfortable beds, quiet, but make sure you get a nonsmoking floor. They were very accommodating and switched us to a better floor. Kids love the swans. Breakfast decent. Great location close to highway, mall, Whole Foods, etc.

  • Stayed: February 2013, traveled with family
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Thank Christina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

Have spent 2 stays each 6 nights at Embassy Suites and this hotel is a hidden jewel of PGA Blvd. The staff is top notch and ensure your stay is always enjoyable. With a daily complimentary very good Breakfast Buffet and Evening Manager's Cocktail Reception, this hotel goes above & beyond to allow you to relax. From Managers (Amy in particular is great !) to housekeeping, everyone will go out of their way to accommodate your schedule. The suite rooms are spacious, very quiet, and equipped with a refrigerator and coffee maker, the pool is fine and the lobby with Swans ( yes Swans!) is open and unique. A great hotel at a great value, worth the stay.

  • Stayed: January 2013, traveled as a couple
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Thank P N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013

we had called to tell them that we were checking in late because the airplane was delayed. so when we got there around 11:00 pm. they told us that we had NO ROOM. gave us some story that the card used to pay for the room IN ADVANCE was not accepted. nonsense! they just simply GAVE THE ROOM TO SOMEONE ELSE! after a long trip from europe we were NOT AMUSED. they offered a room across the street at DOUBLETREE. i said...no. i was there last year and never again. they too a year ago turned out shady. i arrived and the room i had ordered, the rennovated ones...was NOT available. and put me and the kids in a dark, dirty rugged room. room was changed but not that much better. so, i NEVER wanted to return to that hotel again. so as they told me that we would have to go over one night there we had no other alternative but to go. FUNNY THOUGH, the lady in the Embassy Hotel asked me for the MC card which i had given to them to PREPAY the room, and according to them was unacceptable ....wanted THAT SAME CARD AGAIN TO close the booking.
she told me that DoubleTree was fully rennovated. JOKE...long story short....one night was enough!!
then the next morning we went over to CHECK IN AGAIN, into Embassy and finally things worked out for the rest of the stay. the start though....tricky. giving our room away... we were NOT AMUSED!

Room Tip: check the rooms first if possible. our room needed the curtains replaced. runs all over the bottom...
See more room tips
  • Stayed: December 2012, traveled as a couple
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Thank Hirlsa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this reviewResponded February 27, 2013

I’m so sorry we were unable to accommodate you the first night during your recent trip through our area. I would like to apologize if the accommodations that we secured at our sister hotel were not satisfactory. However, we do hope that you will consider staying with us if you make future plans to travel to the Palm Beach Gardens area. We appreciate your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2013

I stayed here with my elderly mother. The staff helped me with a wheel chair when I needed it. They provided great service and a great breakfast. We loved the suite--giving us some "space" in the room. I loved the microwave and refriderator. The free internet was so nice. The staff was friendly and competent. This place is great.

  • Stayed: February 2013, traveled with family
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Thank MJK13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2013

The warm and welcoming staff adds to the pleasure of my visit to Embassy suites, Palm Beach Gardens. Alfredo, Eddie, Susan DennisAnd Ruby are just a few of the wonderful staff at this hotel. The accommodations are very comfortable, clean and appealing. It well worth the value. The breakfast is way above the normal. Excellent!!

  • Stayed: February 2013, traveled with friends
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Thank SharonMarie007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

Address: 4350 Pga Blvd, Palm Beach Gardens, FL 33410-6524
Phone Number:
Location: United States > Florida > Palm Beach Gardens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Palm Beach Gardens
#4 Business Hotel in Palm Beach Gardens
#6 Romantic Hotel in Palm Beach Gardens
Price Range: $135 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Located minutes from some of Florida's best beaches, golf courses, shopping and dining, the Embassy Suites Palm Beach Gardens - PGA Boulevard is an ideal destination. Enjoy a complimentary cooked-to-order breakfast and a complimentary Evening Reception before dining on site at Verdea Restaurant and Wine Bar. From a grand ballroom to executive boardrooms, this hotel in Palm Beach hosts events for between 10 and 400 guests. Onsite amenities include a fitness center, ATM and free breakfast. ... more   less 
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Also Known As:
Embassy Suites Palm Beach Gardens
Palm Beach Gardens Embassy Suites

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