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Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center
Dunkirk, Indiana
2 reviews
“Great rooms and staff”
Reviewed February 13, 2014

We stayed for 8 nites and loved it. Great staff, clean rooms and above average hot breakfast. Loved the pool, waterfall, and fireplace. Plan on staying there whenever we visit Palm Beach. Good value. Great people.

Room Tip: We liked the rooms overlooking the pool area.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, February 15, 2014
Barbara,

Thank you for taking the time to write an excellent review on our hotel! We are happy to hear that you enjoyed our pool and fireplace and are glad that you enjoyed your poolside room:) We look forward to you staying with us again and hope you recommend us to your family and friends.

Thank you,

Francisco Farkas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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440 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Washington DC, District of Columbia
Level 5 Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 13, 2014

Stayed two nights, mid-week, and found the hotel much improved from its past incarnation as the Windsor. Rooms and bathrooms have been upgraded and the staff is working hard to please their guests. Convenient, quiet location, breakfast and free Wifi included, half-price drinks at happy hour, and all for 2/3 the cost of other chains--I'm looking at you, Hampton Inn--what's not to like? Yes, the maid service could be better, but the management is quick to act on complaints. Nice touches included an offer of a cup of coffee by the pool late one afternoon before the bar opened. I'm pretty sure they made it fresh, just for us. I wouldn't hesitate to stay here again.

Stayed February 2014, traveled with family
Helpful?
1 Thank D P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, February 15, 2014
Thank you for writing such a wonderful review on our hotel! We are happy to hear that you enjoyed your stay with us and we want you to know that our entire staff was more than happy to serve you and we appreciate the compliments. We hope to see you again very soon!

Sincerely,

Francisco Farkas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 13, 2014

My husband and I just spent two weeks at this hotel. We found it refreshingly clean with an attentive, warm and helpful staff. This staff is led by a hands-on manager, who embodies all of the above, which is passed down to the desk people and restaurant and lounge people.

We enjoyed being there and hope to return. We are recommending this hotel to our friends.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charl72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, February 15, 2014
Thank you for giving us such a great review on our hotel! We appreciate the time you took to write this review and we are so happy to hear that you enjoyed your stay with us! On behalf of our entire hotel thank you for choosing us and we are glad to hear that you will be recommending us to your friends:)


Sincerely, Francisco Farkas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 11, 2014

We stayed here for two nights and chose this hotel based on reviews from Trip Advisor and necessity of a specific area. We stayed from Saturday to Monday and there wasn't one time that anyone came into our room to clean it. We had to find someone to get new towels and basically clean the bathroom ourselves. The toilet seat was loose and falling off and the floors were dirty. And although a 'full breakfast' was served every day, the second day we went out to eat breakfast because what they served was so unappetizing.

I definitely do not recommend this hotel and would not stay there again.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dcdusek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, February 12, 2014
On behalf of our entire staff here at the Best Western Windsor Gardens Hotel I would like to apologize for the experience you had while you stayed with us. We wish you would have come to the front desk to inform us of your room not being cleaned so we could have made the situation right. We appreciate the suggestion about breakfast and will look into adding more of a variety. We hope you will consider staying with us again and we appreciate your business.

Sincerely, Francisco Farkas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Level 4 Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 10, 2014

This hotel is well located. Has a nice swimming pool and overall is decorated with good taste. Breakfast is included although is completely forgettable.
Considering the price paid I´d say it was a good value.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martinstoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, February 12, 2014
Thank you for a great review on our hotel. We are sorry that you did not enjoy the breakfast and will take into consideration adding more of a variety. We hope you will come back to see us soon and recommend us to your family and friends.

Thank you, Francisco Farkas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed February 4, 2014

My room was sparkly clean and kept that way. I had a pet friendly room that very often means dingy and gross but this Hotel had the best and cleanest I have ever been in. Cleanliness and peaceful nights are most important to me and I very happily received both.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank louisel927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, February 6, 2014
Thank you for taking the time to write an excellent review for our hotel. We are happy that you and your furry friend enjoyed your stay with us and you were satisfied with your accommodations. We hope you come visit us again soon.


Sincerely, Francisco Farkas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
Reviewed February 1, 2014

Our stay was enjoyable. The room was comfortable, clean, modern, and offered free Wi-Fi. The staff greeted us with a welcome packet of treats upon our speedy check-in process. This hotel is in close proximity to restaurants and other shops. .

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Shannon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, February 2, 2014
Shannon,

Thank you for your excellent review on our hotel. We are happy to hear that you enjoyed your stay and we hope that you visit us again soon.

Sincerely, Francisco Farkas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center

Property: Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center
Address: 11360 US Highway 1, Palm Beach Gardens, FL 33408
Phone Number:
Location: United States > Florida > Palm Beach Gardens
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Palm Beach Gardens
#5 Family Hotel in Palm Beach Gardens
#5 Business Hotel in Palm Beach Gardens
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
The Best Western Plus Palm Beach Gardens Hotel & Suites and Conference Center is an intimate boutique style hotel and conference center catering to the casual guest, seasoned business traveler, or meeting planner. Our friendly knowledgeable staff's priority is to provide you with the highest caliber service, making your meeting or function memorable and hassle free; your stay comfortable and relaxing. ... more   less 
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Also Known As:
Windsor Gardens Hotel And Conference Center
Windsor Gardens Hotel Palm Beach Gardens
Windsor Gardens Palm Beach

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