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“Nice Hotel for Business Meetings”

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DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens
Darien, United States
1 review
“Nice Hotel for Business Meetings”
Reviewed February 24, 2014

The executive conference center is a great facility for a business meeting. The chairs in the conference center are extremely comfortable even for an all day meeting. Additionally, hotel meeting staff were always around should you need help. In general the hotel sleeping accommodations are decent, and they have real fitted sheets that don't come untucked! There are a few restaurants in walking distance. The pool is very nice.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review, February 26, 2014
Thank you for sharing such wonderful comments not only with the property, but with other TripAdvisor readers about your most recent stay with us. We were plesaed to hear that we exceeded your expecations with-in our meeting facility, and that the staff was both helpful, and professional.

All the best,

Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
glenn.spanier@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,097 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
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SF
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 22, 2014

Overall the hotel experience was good. But given what appears to have been a major effort and expense to update and upgrade the hotel why they chose to stay with low bathroom vanities is a mystery to me. Whereas just about everyone else that does a remodel goes with 'high' bathroom vanities (between 34 and 35 inches in height), these new vanties are about 29 inches in height. And the associated mirror is also set low. I would not characterize myself was being very tall - about 6 foot even. But looking in the mirror, I can't see my eyes - they're above the height fo the mirror. And having to hunch over the since the sink for three days was more than my back could take.

While the overall stay was 'ok', between the bathroom and what looked like sheets that have never been pressed, I have to give an overall low grade. If there was availability, I would have moved to the Marriott or the Hampton Inn on the other side of 95 (on RCA Blvd).

  • Stayed February 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kiang Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review, February 24, 2014
Thank you so much for taking the time to post a review on TripAdvisor. I am disappointed that your visit with us was not as pleasant as we all would have liked regarding the issue with our bathroom vanity and sink.
Thank you for your time to review the property, and hope we can again rebuild your trust in us for any future visits to the Palm Beach Gardens area.
All the best,
Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
palm beach city, United States
1 review
Reviewed February 21, 2014

Very pleasant hotel convenient to beaches and shopping and airport !! ! staff very courteous very nice pool area they offer shuttle service to wherever Easy parking Juno beach and Jupiter beach are within 10 minutes

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lezette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review, February 24, 2014
We were pleased to hear such wonderful comments about your most recent stay with us at the DoubleTree Palm Beach Gardens. We thank you for sharing your comments with fellow TripAdvisor readers, and thank you for you business. We hope you will continue to use the DoubleTree Brand wherever your travels may take you, and stay with us if your travels bring you back to the Palm Beach Gardens area.

All the best,
Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
glenn.spanier@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Travelers Rest, South Carolina
1 review
Reviewed February 21, 2014

Fabulous experience. Good job. Given the opportunity again, I would stay here. We have several customers in this area and this hotel makes it convenient and easy to settle in when I'm away from home. See you next time.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Douglas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review, February 24, 2014
Thank you for sharing such wonderful comments about your most recent stay with us, and other TripAdvisor readers. We thank you for your business, and look forward to having you stay with us once again if your travels bring you back to the Palm Beach Gardens area.

All the best,

Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
glenn.spanier@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed February 19, 2014

Upon arrival, the front desk staff was confused about how to assign a room to my party since the hotel was overbooked. The carpet had a stain on the floor and the comforter had blood on the top. The hallway had a musky odor. Upon departure, the front desk staff was confused about how to apply free nights stay certificates to my bill. Three days later and I have not heard from a manager.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Teresa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review, February 21, 2014
Thank you for taking the time from your busy schedule to share your experience about your most recent stay with us espically with your checking in/out experience. It is from individuls such as you who share their experience with us that enable us to correct our shortfalls for future guests. We hope that you will continue to use the DoubleTree Brand wherever your travels may take you, and hope that if your travels bring you back to the Palm Beach Gardens area that you give us the opportunity to stay with us. Please contact me directly so that I may assist you with your accommodations, and again thank you.

All the best,

Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
glenn.spanier@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomfield HIlls, Mich USA
Level Contributor
208 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed February 19, 2014

Very nice, comfortable bed & room, but we checked in at night and didn't realize that the interstate traffic would keep us from sleeping well. For $249/night, it was a disappointment that the chocolate chip cookie couldn't overcome.

Room Tip: Be sure to stay away from the traffic side (not sure if other rooms are free of highway noise)
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank MissShoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review, February 21, 2014
Thank you for taking the time from your busy day to complete and return the guest survey about your recent visit to our hotel. It is only with honest and timely feedback that we can respond to guest concerns and prevent their recurrence. Your response was sent not only to me, but also to all the key managers in our hotel so that we learned about your specific experience and made appropriate responses.

Our deepest apologies that we did not meet your expectations during your most recent stay with us in the area of noise from the hightway. It is from individuals such as you who share their experience with us that enable us to correct our shortfalls for future guests.

Again, thank you for your helpful response and your business. We hope that you will return if your travel plans call for you to be in the Palm Beach Gardens area, and that you contact me directly so that I may assist you with your reservations.

All the best,

Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cutler Bay, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 18, 2014

Don't get me wrong the hotel is kept very clean and they do have marble here and there. The staff that cleans the rooms do an excellent job. The problem I have is paying twice what something is worth. The marketing staff did their job excellently. The pictures of the cabanas at the pool is what sold me. I fugured if the pool is this nice the rest of the hotel must be fantastic. AND the cabanas were very nice and we spent a lot of time there relaxing however the rest of the hotel is fair at best. It seemed that in the OZ restaurant they did not have enough staff to make the experience a nice one and this was with a buffet where we served our selves and a carafe of coffee that they plopped on your table.The second day the hostess sat us and that was the last time we interacted with the restaurant staff. The beds were hard as a rock and the pillows if you could call them that were poor excuses for them. They were so soft the I almost did not know I had one or in this case four off them. I guess I am too practical when it comes to my husbands paycheck. I am a housewife and we wanted to treat ourselves for Valentines Day and we did I just do not think that we got what we paid for. With the exception of the pool the property was not worth the price paid even though I know that Realtor's always say location, location, location, well we will pick another location next time.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this review, February 21, 2014
Thank you for sharing your most recent experience with not only the hotel, but with other TripAdvisor readers. It is from individual such as yourself who share their experience that enable us to correct our shortfalls for future guests. We were pleaed to hear that your room/housepeeing service was exceptional, and sorry to hear about your experience in our food and beverage outlet. We hope that you will continue to use the DoubleTree Brand for your travels, and if your travles bring you back to the Palm Beach Gardens area that you give us the opportunity to show case our service. Please contact me directly if I decide to once again stay with us so that I may assist you with your accommodations.

All the best,

Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
glenn.spanier@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens

Property: DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens
Address: 4431 Pga Blvd, Palm Beach Gardens, FL 33410-6525
Phone Number:
Location: United States > Florida > Palm Beach Gardens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Palm Beach Gardens
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens 3.5*
Number of rooms: 279
Official Description (provided by the hotel):
The Doubletree by Hilton Hotel & Executive Meeting Center Palm Beach Gardens offers surprises around every corner. From our new Hilton Honors Lounge to our free WIFI, 100% non-smoking hotel, free parking, resort-like pool and gardens area, you'll feel right at home. Every guest room features a walk-out balcony, great for reading on your iPad or Kindle, and minimum 40" TV to watch your favorite show. Upgrade to a PURE Allergy Friendly room that includes an air filtration device, linen encasements, and 3rd Party certification. Our onsite dining options with the OZ Restaurant and Fusion Lounge will satisfy your hunger cravings. The hotel is conveniently located on PGA Blvd, which is near over 160 golf courses, multiple high-end shopping areas, and the Spring Training home of The St. Louis Cardinals and Miami Marlins. ... more   less 
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Also Known As:
Doubletree Palm Beach Gardens
Palm Beach Gardens Doubletree

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