Overall Good, but several issues, that were addressed afterwards, but some that were not. Front Desk Staff - GOOD Initially missed an opportunity to prevent a problem, but came to the rescue after the problem was created. "Pet floor"- The Bad Without being told I was on the floor or asked if I wanted to be in the floor. Is this because I was a Priceline customer? NOT GOOD Houskeeping- The Ugly Staff talking in spanish about non spanish speaking guests, as we walked by, NOT GOOD Security- BAD Back door wouldn't lock and even close properly. I notified the front desk immediately, and the responded, but it should have been checked daily. Door was at the back of the hotel, out of sight and no security. Breakfast- OK Food was good, but room was cold and made the food get cold very quickly. Staff more interested in talking about what they did last night, across the room, so everyone could hear. Since I didn't get any sleep the night before, because of dogs barking, I wasn't in the mood to listen to their social calendar Overall- GOOD There are several issues that need and MUST be addressed by management. But, I think when informed, they moved quickly to resolve, but some issues a guest shouldn't have to tell management/staff about, like the back door.
- Official Description (provided by the hotel):
- The Doubletree by Hilton Hotel & Executive Meeting Center Palm Beach Gardens offers surprises around every corner. From our new Hilton Honors Lounge to our free WIFI, 100% non-smoking hotel, free parking, resort-like pool and gardens area, you'll feel right at home. Every guest room features a walk-out balcony, great for reading on your iPad or Kindle, and minimum 40" TV to watch your favorite show. Upgrade to a PURE Allergy Friendly room that includes an air filtration device, linen encasements, and 3rd Party certification. Our onsite dining options with the OZ Restaurant and Fusion Lounge will satisfy your hunger cravings. The hotel is conveniently located on PGA Blvd, which is near over 160 golf courses, multiple high-end shopping areas, and the Spring Training home of The St. Louis Cardinals and Miami Marlins. ... more less
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- Also Known As:
- Doubletree Palm Beach Gardens
- Palm Beach Gardens Doubletree