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“Continues to be the best kept secrete”

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Hilton Garden Inn Palm Beach Gardens
Certificate of Excellence
West Palm Beach, Florida
Level Contributor
90 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Continues to be the best kept secrete”
4 of 5 bubbles Reviewed October 4, 2013

We have stayed in this location several times and always find one more thing we like about this hotel. This time round it was the room. We stayed in one of their lakeside suites and it did not disappoint.
We usually stay here when we just want to get away from work and enjoy a night out on the town. What some people call a "Stay-cation".

If you intend to spend much time in the hotel room to unwind or simply because you have to work and cannot get away much, we do recommend selecting a suite instead of a normal room because of the extra space. Also, we recommend selecting a high floor room which will have a great view but most importantly peace and quiet.

The location of the hotel is perfect, not too far from the beach, walking distance to the downtown area and Palm Beach garden mall. Again, this hotel did not disappoint.

The buffet breakfast is also top notch and worth it. Healthy enough for those watching what they eat, but also it has some good comfort foods (eggs, bacon & sausage).

In general we would recommend this hotel for anybody visiting the area and for locals that just want to get away from home in a short, not expensive "trip".

Room Tip: - Choose a Lake view, high floor room - Night life in downtown area is walking distance (No driving...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackquito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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834 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (126)
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English first
Scotch Plains
Level Contributor
254 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed September 22, 2013

We returned to the Garden Inn after their GM reached out to me because of my last review . he and his staff were gracious and responsive in correcting their mistakes. The room was neat and clean and their beds quite comfortable. The only issue one still encounters is that the hotel is a popular spot for weddings and family reunions and sometimes the returning guests are a bit too loud in the halls at 2am....but that is nothing that management can really control.
If you are going to this area, this hotel offers a good value for money and is convenient to the major highways and to the Mall and to the "Downtown" shipping district.

Room Tip: Ask for a room with a lake view.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IMB95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach Gardens, United States
1 review
5 of 5 bubbles Reviewed September 20, 2013

Very nice hotel. Beautifully designed inside and out. The room was clean. All of the necessary amenities. The service was great. The only complaint I have is that the a/c unit was a bit noisy. The price was very affordable. I will definitely stay here again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

When I pulled up to the hotel, I was very impressed!! I love the view of the lake, right next to the mall, can't go wrong there! The rooms are nice & cozy, and the Staff was great!! Not to far from Downtown PBG!! I enjoyed my STAYcation!! :)

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeanine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 16, 2013 via mobile

I love staying at this Hilton Garden Inn. It is very clean and the bed is very comfortable. I used my Hotel Inspector UV Stain Finder and the room was spotless! This hotel is close to the Palm Beach Gardens Mall, so you have excellent shopping and restaurants around. Great hotel experience. I will continue staying there when I come to do business in the area!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gilda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren F, Director of Sales at Hilton Garden Inn Palm Beach Gardens, responded to this review, October 3, 2013
Thank you for your great review of our hotel. We do strive to insure a clean and friendly hotel and will certainly share your feedback with our housekeeping staff. I am also glad to hear you enjoyed our bedding and we do hope to see you again!

Best Regards,

Lauren Foster
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
431 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed September 15, 2013

this small hilton hotel was clean. the rooms nice and comfy. nothing negative. breakfast was well orgainzed and a hot breakfast can be ordered without standing on a line. right down the road is the palm beach garden mall. do go in, wow! also a few minutes from downtown. in the evening go into the yardhouse bar.

friendly staff.

Room Tip: we trusted the internet pictures and the hotel did not deceive us. what you see on the pictures is...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hirlsa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren F, Director of Sales at Hilton Garden Inn Palm Beach Gardens, responded to this review, October 3, 2013
Thank you for the great review and you are completely right - our pictures do not lie! We are glad you enjoyed your stay and look forward to seeing you again in the near future!

Best Regards,

Lauren Foster
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sanford, United States
1 review
5 of 5 bubbles Reviewed September 12, 2013

The location is perfect. The HGI is new and you can experience all the advantages of a new hotel. The rooms were very clean and comfortable. Most importantly, the hotel staff was fabulously helpful, friendly and supportive.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gina Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren F, Director of Sales at Hilton Garden Inn Palm Beach Gardens, responded to this review, October 3, 2013
Thank you for your kind review, we will defiantly share the good word with our staff and continue to provide excellent service and accommodations. Hope to see you again in the near future. All the best, Lauren Foster
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Palm Beach Gardens

Property: Hilton Garden Inn Palm Beach Gardens
Address: 3505 Kyoto Gardens Dr, Palm Beach Gardens, FL 33410-2766
Phone Number:
Location: United States > Florida > Palm Beach Gardens
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Palm Beach Gardens
#3 Business Hotel in Palm Beach Gardens
#3 Family Hotel in Palm Beach Gardens
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Palm Beach Gardens 3*
Number of rooms: 175
Official Description (provided by the hotel):
The Hilton Garden Inn Palm Beach Gardens offers great access to Downtown at the Gardens and the Gardens Mall. Perfect for your trips to Palm Beach County. Offering complimentary high-speed internet, a microwave and refrigerator included in all rooms, 24 hour Precor fitness center, 24 hour business center, Great American Grill serving breakfast and dinner, a lobby bar and a heated pool. ... more   less 
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Also Known As:
Hilton Garden Inn Palm Beach Gardens Hotel Palm Beach Gardens

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