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“Recent Stay” 5 of 5 stars
Review of Colony Hotel

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Colony Hotel
Ranked #6 of 10 Hotels in Palm Beach
Certificate of Excellence
Skillman, New Jersey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Recent Stay”
5 of 5 stars Reviewed March 10, 2013

Recently we stayed at the Colony in Palm Beach for 4 days. We had stayed there before and had an enjoyable experience. The location is great both in terms of proximity to shops and restaurants but also a short walk to the beach. The pool area is extremely comfortable: not large but spacious enough that you dont feel crowded even when the hotel is busy.
On this particular occasion we had an issue with our reservation. Karen, the manager, could not have been more helpful and accomodating. We owe her a big thanks for making our stay so enjoyable.

Room Tip: Request a renovated room as some have been recently redone.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank m1i2k3e4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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323 reviews from our community

Traveler rating
    188
    54
    31
    26
    24
See reviews for
58
113
16
42
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
White Plains, New York
Level Contributor
462 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
4 of 5 stars Reviewed March 4, 2013

The Colony is an old world Palm Beach hotel that has a nice dining room. You can have a romantic dinner in a nice setting. They specialize in steak which are pretty good, not great. There is also a good prime rib. They have a uninspired wine list on the expensive side. There is a great band on weekends. Service is spotty at best. It is an enjoyable evening out where you can dine and dance.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Service
Helpful?
Thank paul1009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed February 25, 2013

The Colony Hotel in Palm Beach is an old time Florida hotel with tons of charm and that personal touch that is so rare these days. They actually remember your name and the waitress at breakfast pretty much knows what you want by the second day. The pool is next to the outdoor dining patio, so the kids can swim while you have lunch! It is all so civilized! I have been going to the Colony off and on for ten years and it is always the same...pleasant. Perfect location just off Worth Ave and only a couple blocks from the beach. The rooms are not huge, but well outfitted and reasonably quiet. We had a street side room this trip and hardly noticed any noise...of course traffic is not a big deal in Palm Beach at any time. One of the staff members that has been there a number of years even remembered me from my last visit several years ago. When does that happen? Breakfast is excellent. Cafe attached to hotel is actually quite good and a good spot for food on the go. People return to the Colony year after year because of the treatment they get. It isn't a bargain by any means, but you are always treated well and it is always a dependable and pleasant place to stay. I will return next time I am in Palm Beach.

Room Tip: Second floor rooms are very handy and have a back staircase directly to the pool area.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mike215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhinebeck, New York
Level Contributor
116 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed February 19, 2013

Stayed here on a business trip 2 years ago in February .Popped in the other day, to say hello, and to reminisce. I would highly recommend, this boutique style hotel, while staying in Palm Beach. Firstly, their rooms are spacious, and beautifully decorated. Secondly, their pool and grounds are gorgeous. Lastly, the Colony employees, are always professional ,and personal, thank you! There is always a buzz in the air at the Colony, with a lively bar scene, and an amazing Jazz Club! No you will not be bored, at this little hotel. If you are into viewing famous people, especially politicians, you will find one among the crowd. I almost forgot to mention, this hotel is located 1 block from Worth Ave, and I block to the beautiful beach!

  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tanya_and_Brad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas, United States
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 18, 2013

The Colony Hotel has the best location in palm beach. It's a little tired, but still charming. Our room was great. The staff seems more interested in procedures and policies than customer service, and that's a drawback. It's an attitude, eventually if one persists they do the right thing, but it's a 'not my job' thing initially at the Front desk and concierge.The ac in our room was not working well when we checked in, eventually it was repaired, but there was a negotiation to get it done. Restaurant service was good.

No fitness center.

Room Tip: Try room 301
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 4, 2013

The hotel is lovely. Nice pool area, nice service and nice breakfast. I enjoyed using the bikes that were available for rent at the front. But such thin walls! I was awoken in the middle of the night to the sounds of the woman in the next room coughing violently and was kept awake by it for a good part of the night.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank BEL123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north kingstown
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 28, 2013

My party of 4 recently dined at the Polo Room. We sat outside with candle light which was lovely . However, I found the wait staff very cold. I ordered Chilean sea bass which I have had many times. When it arrived it looked and tasted like swordfish, which I have also eaten many times. When I questioned the wait person she insisted that it was Chilean sea bass. Not wanting to create a scene, I accepted the meal. But I know from my many experiences it was not what was ordered and paid for.

  • Stayed January 2013, traveled with friends
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Service
Helpful?
1 Thank islandinn10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen K, Guest Relations Manager at Colony Hotel, responded to this review, January 31, 2013
Chef de Cuisine Steven Darling tells me the reference might be to a portion cut from the tapered end of the large Chilean Sea Bass filet....which could account for the appearance of swordfish. The Colony has not purchased swordfish in recent years. Wish the guest had mentioned this concern-we would have happily given a replacement Dover Sole (our big seafood seller).
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Colony Hotel

Property: Colony Hotel
Address: 155 Hammon Ave, Palm Beach, FL 33480-4709
Location: United States > Florida > Palm Beach
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#5 Family Hotel in Palm Beach
#6 Luxury Hotel in Palm Beach
#7 Romantic Hotel in Palm Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Colony Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
Beautiful boutique hotel located in the heart of Palm Beach decorated in British Colonial splendor. Close to world class shopping on Worth Avenue. Walk to the beach. Friendly staff and impeccable service. ... more   less 
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Also Known As:
Colony Palm Beach
Colony Hotel Palm Beach, Florida

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