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“Well taken care of in a low key sort of way--exactly like we wanted!”
Review of Colony Hotel

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Colony Hotel
Ranked #5 of 10 Hotels in Palm Beach
Certificate of Excellence
Austin, Texas
Level Contributor
93 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Well taken care of in a low key sort of way--exactly like we wanted!”
Reviewed June 22, 2012

I've stayed at the Colony several times when in Palm Beach on business. My wife joined me on this trip. We had an excellent experience. The staff could not be more helpful in every way. They are there when you want/need them and do not hover.

The rooms have fine furnishings and the linens superb. The bathrooms are small, but always immaculate and the toiletries provided top shelf. We lived in Germany for several years and the Colony reminds us of several small European hotels we enjoyed so much.

Highlights of staying here include dining outside at poolside, a warm welcome every time you came to the front door after a day of site seeing, bar tenders who know their trade and are the perfect combination of friendly and professional. And if you like traditional cabaret entertainment, this is the place for you.

The Colony probably isn't the place for hipsters, but it certainly isn't stuffy. Just a very, very comfortable small hotel.

Stayed June 2012, traveled as a couple
Helpful?
1 Thank Livin_in_Germany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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409 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Raleigh, North Carolina
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 18, 2012

I just returned from a four night stay at The Colony Hotel in Palm Beach. I cannot wait to plan another visit back to this hotel. The staff of the hotel was wonderful to us! Thanks everyone for taking care of us as we celebrated a birthday event. It is great to be taken care of by the staff and also hear favorable comments from other staff members who referred us to someone else if we needed further assistance. The food was excellent and also the surprise iced tea sent to us out by the pool. The Polo Lounge was rocking on Friday night for the Motown night. I cannot remember when I had such a great time rocking and dancing to the band. Other guests for this Friday night event were so much fun. Do not let the "Palm Beach" appearance fool you in terms of their kindness. The hotel was built in 1947 and has personality in its display of its heritage. The bedding was absolutely so comfortable. If you want a taste of the past in a small boutique type experience, I recommend this excellent hotel in an excellent location. My trip in the off season was a blessing to experience such service that I might not have been able to achieve when this hotel is completely booked during the winter season.

Room Tip: This hotel is somewhat hidden one block from the ocean and one block from Worth Avenue. Do not let...
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  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank donaihill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Ok
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 13, 2012

We had a family function/reunion in early June. Palm Beach is slow at that time.

The hotel was quite nice, but there was no coffee in the room nor in the lobby. You have to wait for the"155" to open at 7:00 (8:00 on Sunday) to get a cup. The desk did go to the kitchen to get me a "go cup" on the way to airport on early Sunday.

Rooms were what was expected of an older building. The bath was small. However, the furnishing were adequate.

The barman was friendly and will to make a custom drink. The event planning was superb. Rain obviated the outside Bat Mitzvah service, so it was moved inside. Not a problem.

Beware! The humidity in June is oppressive.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigLynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
1 review
Reviewed June 5, 2012

The Colony Hotel was our 'home base' for our recent South Florida wedding, and we could not have been more thrilled with the experience from start to finish. The professional and thoughtful events and room sales teams were incredible, and our guests very much enjoyed well appointed rooms and the beautiful pool and facilities. We hosted a 160-person dinner and 120-person post-wedding brunch in the Pavilion, as well as having 45 guest rooms at the hotel. We could not be happier with our stay, and are grateful to the whole team at the Colony for making it an amazing wedding weekend!

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danielle116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flyover Red State
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed May 23, 2012

We have been to the Colony many times. Best Cabaret on the Atlantic shore of Florida. Dining is excellent, although Cafe Boulud at the Brazilian Court is better. Lobby is intimate and first rate. Rooms are small; get a villa or a suite. Close to beach and Worth Avenue.

Room Tip: Get a suite, rooms are small, overlook the golf course.
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  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yeaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 3, 2012

This hotel purports to be a high class hotel and prides itself on its lengthy history..Well, I have been to many first class hotels in Europe and the Far East, and this place is barely one step above a Motel 6 in Fargo, ND. The location is excellent if you want to be near shopping but that's about all that it has going for it. The decor is tired and tacky, the food mediocre at best, and the staff is terrible beyond belief. You would think that THEY are the guests and YOU are the ones wearing uniforms and working for $5 and $10 tips. Rude and crude beyond any other hostelry except perhaps for the Palm Beach County Jail.
Do not waste your money here. It's a bad place and, as usual, it all stems from the management who are both indifferent and haughty. There is nothing about this sub-medicore hotel to justify their fantasies., Try the Brazilian Court. It's new, not old and tired out, plus it's very attractive, and the food and service are good. As for the location, it's just as good. You will only be at the opposite end of Worth Avenue, so you'll be just as close to shopping. Plus you are closer to some of the other restaurants.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Traveler561732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen K, General Manager at Colony Hotel, responded to this review, June 5, 2012
Our staff is really puzzled by this review. Our conclusion is that the writer was not an overnight guest at The Colony. Truthfully, The Colony is known locally as a happy, friendly hotel with fine food and service. The decor is traditional but not hip; Carleton Varney is our Interior Designer. As to the "indifferent" management, that would be me, and the door to my office, directly off the lobby, is always open. I suspect the writer to be one of a very few persons asked to leave for some reason.
Roger Everingham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 26, 2012 via mobile

Tiny room, tinier bathroom. Overpriced at $400 per night. Looked out on the parking lot. No coffee in the room. No ice machines anywhere. Rooms were clean enough but cheaply renovated, could have been a classier reno. Public areas were nice. Staff nice, but if we hadn't had to pay for 4 days in advance we would have checked out.

Stayed April 2012
Helpful?
2 Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen K, Manager at Colony Hotel, responded to this review, May 31, 2012
It's true our bathrooms are not large which is kind of typical of an older hotel. Perhaps the guest didn't notice the French beveled tile or the Waterworks fixtures and the spotless housekeeping. A few rooms look over the rooftop parking at Sak's 5th Avenue to the pleasing vista of the Town of Palm Beach and the Atlantic Ocean. Palm Beach is seasonal, like Saratoga Springs or the Hamptons which is reflected in the rate- there are terrific values during the "off" season.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Colony Hotel

Property: Colony Hotel
Address: 155 Hammon Ave, Palm Beach, FL 33480-4709
Location: United States > Florida > Palm Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Palm Beach
#5 Luxury Hotel in Palm Beach
#7 Romantic Hotel in Palm Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Colony Hotel 4*
Number of rooms: 89
Official Description (provided by the hotel):
The Colony Hotel is a full service luxury boutique hotel located in the heart of Palm Beach, just around the corner from Worth Avenue and steps away from the beach. Small in size but with great personality, the Colony is home of The Royal Room Cabaret, Cafe 155 and Polo Steaks and Seafood. Friendly staff and impeccable service is a standard. ... more   less 
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Also Known As:
Colony Palm Beach
Colony Hotel Palm Beach, Florida

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