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“Wonderful staff, good hotel!”

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Holiday Inn Express Hotel & Suites Palm Bay
Ranked #1 of 5 Hotels in Palm Bay
Certificate of Excellence
GreenLeadersGold level
Pawleys Island, South Carolina
Level 5 Contributor
92 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“Wonderful staff, good hotel!”
Reviewed February 27, 2013

My husband and I stayed here for one night while visiting relatives in Palm Bay. We checked in here after checking out of another hotel where the odor of air freshener throughout the hotel was quite strong and very aggravating to my allergies. This HI Express hotel smelled clean and fresh (pets only allowed on the first floor). Holly and PK were very welcoming and extremely helpful. The rooms were very clean and comfortable, furnishings were up-to-date and there was ample lighting and electrical outlets. The only possible complaint - and not one the management can fix - is that you can hear other doors in the hallway closing. However, having the fan on helps to mask this somewhat. We will definitely stay here again in the future!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ClaudiaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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310 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
London, United Kingdom
Level 6 Contributor
236 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed February 24, 2013

Everything you expect from the Holiday Inn brand: clean, well appointed, spacious and friendly staff. Nice location. Would certainly stay again if ever in the area. Breakfast was good and wi fi signal in room was very useful.

  • Stayed February 2013, traveled with friends
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Helpful?
Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irwin, Pennsylvania
Level 4 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 11, 2013

What else can I say? Large room, very clean, comfortable, pleasant staff -- a small pool -- and a pretty decent free breakfast. Melbourne Beach which was close by was beautiful and would be worth staying an extra day or two. We only stopped for a day on our way to Key West from PA.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank kraffert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Level 4 Contributor
27 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 3, 2013

My room was surprisingly large, the bed was comfortable, and the desk was accompanied by an executive-style office chair. Wi-fi had a good signal. The free hot breakfast was exceptional -- scrambled eggs, sausage, french toast, pancakes, as well as the usual assortment of breads, cakes, juice, coffee, etc. All the employees I encountered were uniformly friendly and helpful.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank GainesvilleLew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brockville, Canada
Level 6 Contributor
168 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed January 23, 2013

This Holiday Inn was very similar to others except for the first time ever it only had a shower.
The hotel was clean and service good. Only complaint was the food at breakfast had a very preserved taste.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sansail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review, August 14, 2013
Dear Sansail,

Thanks for taking the time to contribute your feedback, we are always eager to find out our guests opinion. I am sorry the food served fell below your expectations. We will ensure this feedback is passed on to the relevant department for improvements. I hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in order to make your future stays with us as pleasant as possible.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carmel, New York
Level 5 Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 6, 2013

This property seemed to be very well managed, and run by competent and pleasant people. The "King Suite" has a king bed, a pull out couch, better than average lighting, a desk big enough for my large laptop and papers and misc stuff, a wired internet connection at the desk, a better than average strength hotel wireless signal, drapes that do almost entirely pull closed at night, and a slightly better than usual breakfast buffet.

A few pleasant notes about my stay:

I had trouble getting the wired connection working and thought my cable might be bad. The front desk loaned me an ethernet cable; they were readily available.

The first night when we arrived, at about 10:00 p.m., we had not had any dinner, and lunch was long ago, a packed sandwich on an airplane. So we were hungry and ordered takeout from the local Chinese place. It arrived without any plastic forks/knifes/spoons. I want down to the front desk and asked if there was any way she could help. Even though she seemed to be the only one there, she unlocked the supplies from drawers and the kitchen and got me what we needed to eat.

The woman running the breakfast buffet, who has probably never received a tip in her life, seemed to work very hard at keeping things full and meeting guests needs. I hardly ever want to eat the scrambled eggs in a hotel buffet (usually overcooked, and then having lost any other good properties by sitting out). But these eggs actually tasted pretty good to me. There were also hard boiled eggs, a nice alternative. When the tea machine didn't work, she quickly came out and filled it and made sure I was taken care of.

The parking lot rarely seemed crowded, and there were plenty of spaces near the front door. There was a good spot for unloading and dealing with a handicapped family member's walker exiting the car (no curb in the way).

A few minor inconveniences: the soda/water machine was out of service on our floor for about three days. There is one elevator, fairly small and a little slow, and it makes annoying loud beep sounds..

Hotel costs rarely seem like a bargain to me, but this one did. My wife informs me that the king suite rate was $89 a day.

  • Stayed December 2012, traveled with family
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Helpful?
2 Thank gmpooin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsend, Tennessee
Level 5 Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed January 4, 2013

This is my six time to stay here and each time has been very peasant . They have accommodated my family and our dog each time. The manager PK is extremely helpful and will try to accommodate in any way he can. I would also encourage travelers to join the Hoilday Inn Priority Club.

Room Tip: If traveling with a pet ask for room 101, it is a handicap room so large and is located next to an o...
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
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Helpful?
3 Thank sheffie1304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Palm Bay

Property: Holiday Inn Express Hotel & Suites Palm Bay
Address: 1206 Malabar Rd SE, Palm Bay, FL 32907-2556
Phone Number:
Location: United States > Florida > Brevard County > Palm Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Palm Bay
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Palm Bay 2.5*
Number of rooms: 84
Reservation Options:
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Holiday Inn Express Hotel And Suites Palm Bay

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