I arrived at the hotel having made reservations for a King Leisure room. When I entered the hotel and approached the clerk I had to greet him. He did not even have the courtesy to stand. He looked up my reservations and said what room do you want to have. He did not welcome me as a Priority Club Member nor tell me of the hotels amenities. I told him a King Non Smoking as per my reservations. After a moment he said he did not have one and offered me a standard two queen room. So instead of upgrading me, I was down graded. As it was late I took the room. When I entered the room the lights did not go on. The desk clerk neglected to inform me that there is a power saving option where a room card must be inserted the entire time you are in the room, I figured it out the hardway.
This was the first Holiday Inn Express room that I stayed in that had a shower instead of a tub. The shower had doors that did not fit properly. The room was clean and the beds comfortable.
The breakfast the next morning was standard as to the usual HIE availability.
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- Also Known As:
- Holiday Inn Express Hotel And Suites Palm Bay