We checked in and were not up the stairs before we were completely turned off by the smell and the filth of the hallways. Stained and pungent carpeting, chipped paint, rusted banisters, etc.
Upon entering the room we were greated by two dead roaches in the sink of the kitchenette, another on the floor under the table and a live roach on the wall just above the bed. We did not put down our things, we did not stay more than a minute, we returned to the front desk, demanded a refund (which we were given without even an apology ... just a sense of defeat from a desk manager who knew his product was completely unacceptable.
I write this from a lovely Best Western a few buildings down the beach.
The Mainsail is horrifying and misleading online, which is how we found it and booked it (through Expedia). Do NOT stay there.
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- Also Known As:
- Mainsail Inn And Suites
- Mainsail Hotel Ormond Beach
- Best Western Ormond Beach