Great location if you are going to the Disney Parks! Nice pool and club house. Place was very clean and had everything we needed(extra towels and blankets). Im very particular and would say there were a few small things that might have been better. Master needs a better mattress, better soap in the bathrooms, and access to patio(door was sealed shut). ALL IN ALL A GREAT PLACE! Renter was responsive when we reached out...
Sadly we couldn't travel because Hurricane Maria was catastrophic here in Puerto Rico. We lost part of our things, our flights were canceled, we lost communication and by that we were unavailable to cancel the reservation. I try very hard to communicate with them when I got signal but they didn't answer the calls and the messages. When they answer my email they told me that they can't give me any refund because I didnt canceled the reservation. But we didnt had communication to do it!!! We pass an emergency and I thought they could understand that but sadly they didnt.
It was simply amazing, defetnely you are going to hear from me again. I will be soon contacting again.
I recently booked a vacation at this property and suffered a tragic accident that resulted in hospitalization and put a damper on our vacation. We had to cancel our trip and they kept $727 for the property.I know better next time, I will never use them again.
I reserved and cancelled over 2 months in advance to find out that I'm not eligible for a refund.... Ridiculous!! then I was advised by Flipkey if I book it again then I'll be eligible for a refund BS... Unfair to any and everybody... I understand holding a dollar amount for the inconvenience but to NOT REFUND ANYTHING - IS JUST GREEDY!!!
The accommodation is in good condition. It was reasonably clean and maintained. It is located very close to major attractions. We did not had time to explore the amenities. The check in and check out process was very simple and no time was wasted. We noticed some dated entertainment systems but it did not matter to us.