We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Customer service needs work” 2 of 5 bubbles
Review of Disney's Hollywood Studios

Disney's Hollywood Studios
Book In Advance
Book a Tour
Ranked #14 of 419 things to do in Orlando
Certificate of Excellence
More attraction details
Attraction details
Owner description: One of the 4 theme parks at Walt Disney World Resort, Disney's Hollywood Studios offers a behind-the-scenes look at Hollywood-style action with live shows, thrilling attractions, backstage tours and star-studded special events.Feel like the star in your own movie as you romp through the streets and sections of the park that blend together like a large, bustling movie set. Immerse yourself in the glitz and glamour of the Hollywood heydays from the 1930s and 1940s, captured by the neon, chrome, art deco and modern architecture.Step into the action with exhilarating attractions and experiences inspired by television and silver screen favorites. Go center stage and into the spotlight with the American Idol Experience, stunt shows and more. Collect autographs and pose for photos at special events or at Character greeting locations. Embark on fantastic thrill rides you only see in the movies.Whether you seek rockin' adventures, playful stage performances, intergalactic fantasy or fascinating film history, you'll find it all—and more—at Disney's Hollywood Studios, where movie magic comes to life!
Useful Information: Activities for young children, Activities for older children
Cedar falls
Level Contributor
318 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 86 helpful votes
“Customer service needs work”
2 of 5 bubbles Reviewed May 3, 2013

As usual, Disney provides an enormous amount of fun and entertainment; however, our latest visit was rather disappointing. It appears that at least at Hollywood Studios that customer service is a thing of the past. We did not have a specific experience but as we encountered employees and workers there seemed to be a common theme of annoyance when doing their jobs. A lack of any emotion and or enthusiasm was common throughout the park. When spending this much money to have a Disney experience, you would think the employees would be part of it. Because this was a common theme, I am wondering if Disney has lost focus of their mission.

Visited May 2013
1 Thank PhantomB222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

21,308 reviews from our community

Visitor rating
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Elgin, Illinois
Level Contributor
49 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
“Visited 2 times while we were there”
4 of 5 bubbles Reviewed May 3, 2013

Always a favorite to go to Love rock and roll rollercoaster, and my 4 year old was finally tall enough he went on tower of terror loved it.
still feel they need to put some more things in there more to do would be great needs some updates

Visited April 2013
Thank Reenie227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
100 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
“Excellent fun!”
4 of 5 bubbles Reviewed May 3, 2013

My wife and i visited this park during our honeymoon in florida back in october.
Hollywood studios is the smaller of the Disney parks but still a lot of fun for all ages.
I'm 33 years old but i think i had more fun on the toy story ride than the kids (this attraction had by far the longest queues) but make sure you go on it.
Be sure to see the shows too as they are well thought out and quite a blast.

Visited October 2012
Thank Nicky F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
50 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed May 2, 2013

The adults probably enjoyed this more than the kids but the kids loved the Toy Story ride. In this ride you "shoot" at targets during the whole ride. The kids had a blast.

Visited April 2013
Thank Just22cute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
44 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
“Nice park”
4 of 5 bubbles Reviewed May 1, 2013

This is my son's favorite park, he loves to ride Star Wars and I like Indiana Jones, the park is easy to navigate, try to go off season, lines are long and we didn't get to ride everything, we were so tired, but we enjoyed every minute of it!!

Visited June 2012
Thank mapegp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Disney's Hollywood Studios also viewed

Orlando, Central Florida
Orlando, Central Florida

Been to Disney's Hollywood Studios? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing