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“Great value for a suite hotel”

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Extended Stay America - Orlando - Convention Center - Universal Blvd
Ranked #162 of 342 Hotels in Orlando
Certificate of Excellence
Reviewed September 3, 2013

We were impressed with this newly renovated property - the front desk clerk in fact told us we were the first to stay in our room since the improvements. Very tastefully decorated & everything sparkling clean! The full kitchen including stove top was a big bonus, especially if you're trying to contain costs - it enables you to splurge some nights & economize on others, & the room rate was very reasonable, especially for a suite hotel.

Room Tip: We had a poolside room on the 1st floor, but surprisingly, it was NOT noisy, & the pool closes a...
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  • Stayed: August 2013, traveled as a couple
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Thank Ontheroad825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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503 - 509 of 1,033 reviews

Reviewed September 2, 2013

The hotel has been newly remodeled and looks great. Our family of 5 has plenty of room. And having a kitchen with a full sized fridge is nice. We often go to the Orlando area and this is where we usually stay. It is located in a nice section of town and is just one block away from International Drive and a short drive to the theme parks. The staff was friendly and helpful.

  • Stayed: August 2013, traveled with family
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1  Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this reviewResponded September 5, 2013

Thank you for taking the time to write a review regarding your recent stay with us. Thank you also for your continued business. We know guests have a lot of options when it comes to hotel lodging and we truly appreciate you choosing us.

It’s very pleasing to read your comments about our staff and property. I will definitely be sharing them along with all members of my team with my thanks for another job well done.

Once again, thank you for your feedback and for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013 via mobile

The room is pretty big comes with sofa, dining table and kitchenette with dishes and microwave. Clean bathroom and sheets. The bed is so comfy but breakfast was not that great. free shuttle bus to disney

  • Stayed: May 2013
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1  Thank miwb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this reviewResponded August 29, 2013

Thank you for taking the time to write a review about our hotel. I’m glad to hear that you enjoyed our amenities and hotel features. Thank you also for complimenting us on our room cleanliness. Great customer service and cleanliness are two of our top priorities. I’m really sorry that our breakfast did not meet your expectations. Again, thank you for your feedback and for staying with us.

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Reviewed August 25, 2013

The staff was very friendly and always available to help!! If your looking for a clean hotel for a good price and Location then this spot is for you..I would definately stay again at this hotel.. So close to a variety of places to eat etc.

  • Stayed: August 2013
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Thank Sunviolet007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2013

We stayed here for 3 weeks in July this year, my husband and I along with 4 sons, the room had only been recently done up so it was nice and fresh. The staff were so friendly they couldn't do enough for us, especially Jeanette she is lovely, the location of this hotel was handy to get to the outlets and universal studios. The hotel was in the middle of a large makeover while we were there, but this did not effect our holiday. Everything was done behind closed doors in order not to spoil your holiday. If I was to return to Orlando I would definitely stay here again. The continental breakfast was first class too, the food was lovely and a large selection from cereal's,bread, muffins waffles ,fruit and yougarts, the breakfast area was kept so clean and tidy, I would highly recommend this hotel if your looking Orlando for your next family holiday.

  • Stayed: July 2013
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2  Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

Pros include:
We had a great time at this place for 3 weeks. We loved the fully equiped kitchen which allowed us eat in more. Staff were very friendly and helpful especially the handyman who replaced our broken dishwasher and carried out other minor repairs promptly. The hotel has a great location. The grab and go breakfast was also great.

Cons include:
-We had to call for dishwasher repairs severally from beginning of our stay before issue was finally resolved.
-The place was being renovated but that should just be for a while.
-The manager was quite hostile to me at a point. The detergent dispenser stopped working and he abandoned me in the laundry when the issue was brought to his attention. Other guests around at the time also observed and commented on this.
-Even though cleaning was supposed to be done daily, a few times the cleaners did not clean the floors.

  • Stayed: July 2013, traveled with family
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Thank Umauter O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this reviewResponded August 27, 2013

Thank you for taking the time to write a review regarding your recent stay with us.

It’s always pleasing to hear when any of our guests had a great stay with us, as this is indeed our ultimate goal… make every guest stay a great and memorable one.

Thank you also for your very positive comments about our staff. I am personally very proud of every member of the team, especially each member’s commitment to providing the most personalized, caring and individualized service possible.

I’m really sorry that our maintenance team did not fix the dishwasher in your room in a timely manner. Also, regarding the incident with one of our managers in the laundry, I can assure you that he did not mean to abandon you. Please, accept my sincere apology about this.

In regards to the housekeeping service, we do provide it daily. However, a full service is only offered twice a week and a refresh service is offered in between. (The refresh service only consists of towel replenishment, trash pickup and the beds made with existing linens). I’m truly sorry that our housekeeping service wasn’t properly explained to you upon check-in.

Again, thank you for your feedback and for staying with us.

We look forward to having you as our guest again.

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Reviewed August 19, 2013

This hotel was awesome! Welcoming from the very beginning. The price was more than reasonable. Currently undergoing renovations to improve their already great establishment. I love that there was a full kitchen equipped with cookware and dishes/utensils. Really contributed to eating out less and preparing my own meals. They provided a crib for my infant as well. The space was nice and the room decor was modern and comfortable. Grab and go breakfast; a great way to start your day. Staff was friendly and seem genuinely concerned with the well being of all their guests. I would definitely recommend this hotel to others and will be looking to stay there in future vacations.

  • Stayed: August 2013, traveled with family
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3  Thank makeda86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Orlando - Convention Center - Universal Blvd

Address: 8750 Universal Blvd, Orlando, FL 32819-9358 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#34 Best Value Hotel in Orlando
#91 Business Hotel in Orlando
#158 Family Hotel in Orlando
Price Range: $83 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Convention Center - Universal Blvd 2.5*
Number of rooms: 137
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
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Also Known As:
Extended Stay Deluxe Orlando Hotel Orlando
Extended Stay America Orlando
Extended Stay Orlando
Orlando Extended Stay
Extended Stay Deluxe Orlando Convention Center

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