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Extended Stay America - Orlando - Convention Center - Universal Blvd
2.5 of 5 Hotel   |   8750 Universal Boulevard, Orlando, FL 32819 (Formerly Extended Stay Deluxe)   |  
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Ranked #133 of 338 Hotels in Orlando
Certificate of Excellence
Colwyn Bay, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A fantastic stay!”
5 of 5 stars Reviewed April 6, 2013

We found the staff at this hotel to be helpful and friendly and the hotel was clean and comfortable. The room was large and functional. Ours included two double beds, a double sofa bed and a kitchenette complete with stove, fridge, microwave and dishwasher! The breakfast surpassed expectations. It was a buffet and was continuously topped up. Each day it included four juices, four cereals, brown and white bread for toasting, bagels or French toast and waffles, apples and oranges (and bananas on most days) and a tray of muffins, donuts or cinnamon buns. Some days there were also hard boiled eggs and/or yoghurts. There was also a free coffee machine in the foyer that could be used at any time of day. We didn't use the shuttle service or the pool so I can't comment on these. We were very happy with the hotel and thought it was excellent value for money. It is in a good location for visiting all the parks.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank AmandaB222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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801 reviews from our community

Traveler rating
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    106
    51
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See reviews for
386
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 5, 2013

My stay with Extended Stay Deluxe was thoroughly enjoyable! The booking process (online) was easy and uncomplicated and upon arrival we were greeted warmly and professionally by friendly staff. The paperwork process was quick and painless... Just had to sign on the dotted line! Our room was emaculate and (being a neat-freak myself) I was highly impressed with the cleanliness of the bathroom and kitchen area. Bathrooms are often difficult to maintain (as any hard working wife knows!) and I expected the kitchen area to show some indication of crumbs or left over snacks from the previous tenants but it was SPOTLESS! Very impressive! The room service ladies were lovely and performed a thorough cleaning everyday. Our location to Disney World (the purpose for our trip) was convenient enough though we chose to drive ourselves rather than be constricted to the shuttle bus times. Our only major complaint was the complimentary breakfast situation. By the time the first shuttle bus of guests had left by 8:15am there was little to no breakfast available for the guests who like to sleep in a little longer! :) The early risers would snag all the bananas, yogurts, etc for their daytime Disney adventures and the rest of us were left to fend for ourselves. A minor thing for me personally, but my husband likes a hearty breakfast to jump start his day! One other small complaint was the speed of the free wifi, but faster packages could be purchased and we simply chose not to because we weren't in the room long enough for it to matter! Overall our stay was excellent and I would highly recommend it to everyone looking for a worry-free, home-away-from-home experience! :)

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TheATeam233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed April 5, 2013

Hi I'm writing this review because I was surprised by how clean the room was you know walking around the room and for a cheap hotel my feet aren't dirty from the dirty carpets you normally get for a two star property ,don't get me wrong the room a bit dated hallways look dirty , but I got free parking free wifi and breakfast ,couldn't ask for more .a good location ,good nights sleep beds comfy we are a family of 6 good hotel for a couple of nights not longer room even had a mini kitchen travelled April 4th 13

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Zu7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon L, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review, April 6, 2013
Thank you for your recent review of your stay. Our guest feedback is very important to us.
I’m glad to hear you were happy with the cleanliness of the room. Regarding the rooms being dated and the carpet on the hallways being old, I’m happy to inform you that we will be making major improvements to our property this year.
Thank you for staying with us.
Sincerely,

Ramon Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quantico, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 1, 2013

We booked a two night Orlando Seaworld and Legoland vacation. The staff was very friendly. The room was clean, a full refrigirator and mini kitchen was nice, but the room was average nontheless. The location was great, 5 min from Seaworld. After the first night we left early and arrived around 5p.m to find the room untouched and without fresh towels. We had to call to exchange our towels and the room was not cleaned for the day. The bed was comfortable; the sofa bed had a large stain on the cushion and was not very confortable, that was a minus. The carpet was outdated and looked like it had had better days. The bathroom was clean.
The continental breakfast consisted of prepackaged bagels and muffins and the coffee was not so great but it was free, so that is a plus, free being the only plus. Overall, the hotel seemed clean and the staff was very friendly for the price of the stay. I will no likely select this hotel again.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank verocctx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgewater, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 31, 2013

Loved it here! It's a lot like the Lake Buena Vista stay. We'll be back next year for MegaCon 2014. It was really close to the convention center, fairly easy to find. There is a jacuzzi, which is not mentioned on their site. The pool is nice, but not very deep. It only gets to about 5ft, which is all right. The rooms are very cozy and nice, a lot like home since we stay at Extended Stay's fairly often. The place is very welcoming and exciting to arrive to, it feels safe.

The staff--lemme say, was amazing! We were greeted by Peterson when we arrived and he was just crazy fun to talk to! He knew about MegaCon and had been wanting to go, so we talked like old friends throughout our stay. He was very accommodating and we had absolutely no issues checking in. He was funny, personable and he kind of made me sad to leave! I can't rave enough about how great he was to talk to. Don't let Peterson go!

I attached images I took of the pool from the room. I had taken some of the actual room but I'm afraid I can't find them now.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Emma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon L, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review, April 6, 2013
Dear Emma,

Thank you for taking the time to write a review of your recent stay with us. We take guest feedback very seriously as it is one of the best tools that can help us improve.
I’m very happy to hear that you really enjoyed your stay and that our staff exceeded your expectations. Peterson is indeed a terrific employee and he goes above and beyond at every guest interaction. Although we are not a five star hotel, our service sure can be of one. Peterson is a great example of that… His customer service is genuine, not scripted!
Thank you again for providing us with your feedback.
We look forward to having you as our guest again.
Sincerely,

Ramon Lima
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
haines city
Level Contributor
5 reviews
5 of 5 stars Reviewed March 28, 2013

I was there,for 3 nights and 4 days and all the personel was great, the service ,the food, the cleaness of the hotel.I,will recomend this place to families withs kids I was there with my 4 grandkids.from 12to4 yrs of age never been an anicer place thank you!

Room Tip: rooms on the south side are quieter
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank maria m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon L, General Manager at Extended Stay America - Orlando - Convention Center - Universal Blvd, responded to this review, March 30, 2013
Dear Maria,

Thank you for taking the time to write a review regarding your recent stay with us. Please know that your feedback is extremely valuable to us.
I'm very happy to hear that you were pleased with the hotel and its services. I am personally very proud of every member of my team, especially each member’s commitment to the most personalized, caring and individualized service possible.
I will definitely share your review with all team members, with my thanks for another job well done.
Thank you again for writing a review.
Sincerely,

Ramon Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ireland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 22, 2013

Hotels good but there's no children's pool & the shallow end of the pool is 3ft so not really suitable for young children. Can't fault the hotel rooms are large & kitchen is brill. Pool suited us as we were all adults. Would definatly recommend & will definatly return

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank unhappychappyIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Orlando - Convention Center - Universal Blvd

Property: Extended Stay America - Orlando - Convention Center - Universal Blvd
Address: 8750 Universal Boulevard, Orlando, FL 32819 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#91 Business Hotel in Orlando
#161 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orlando - Convention Center - Universal Blvd 2.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Extended Stay Deluxe Orlando Hotel Orlando
Extended Stay America Orlando
Extended Stay Orlando
Orlando Extended Stay
Extended Stay Deluxe Orlando Convention Center

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