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SpringHill Suites Orlando Convention Center/International Drive Area
Ranked #182 of 340 Hotels in Orlando
GreenLeadersBronze level
Reviewed February 26, 2013

My spouse and I had a very nice stay at this hotel while in Orlando for the Princess Half Marathon to cheer on family and friends. We took a shuttle from the airport to the hotel. It was $20 total. We were the only pick up and had the shuttle to ourselves and dropped off at our hotel. This hotel is close to the Convention Center and Sea World. It is a 15 minute drive to Disney. We were meeting another couple with a car. Before the end of our stay, we needed to rent a car. They were very informative on where we could rent a car within walking distance of the hotel. The staff here goes above and beyond and were very friendly and extremely helpful. We had more questions than we normally do. They stored our bags until check in as we arrived early in the morning. Many restaurants are close by (Subway, TGIFridays, Bahama Breeze, Johnny Rockets, Maggiano's, and many more). The hotel furnished a list of many restaurants within walking distance with a map. Most are sit down not fast food restaurants. Most fast food chains are on Sand Lake Road. The two queen bed room was very nice and clean and well maintained. Parking was free. The room had a mini fridge and microwave, a sitting area with TV and a second TV in the sleeping area. The hot breakfast included scrambled eggs, sausage, waffles, cereal, yogurt, apples, bananas, muffins, bagels, etc. There was a TV in the breakfast area. In the evening, there were cookies at the front desk. We did not use the pool or exercise room. We had a senior room rate. We would not hesitate to stay at this property again. We were treated very well.

  • Stayed: February 2013, traveled as a couple
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Thank grannyjo204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded March 5, 2013

Thank you for the Great Hotel, Great location review you gave us on your recent visit to Orlando. We are very fortunate to have such a great location surrounded by many restaurants and attractions along I-Drive. Our staff is trained to deliver exellent service throughout the hotel and I am glad to hear you had a great experience. Thanks again for the excellent review.

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Reviews (727)
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365 - 371 of 727 reviews

Reviewed February 26, 2013

This was our first time staying at a Springhill Suites and it definitely won't be our last. The friendliness and helpfulness of the staff, along with the decor and good breakfast made this a fantastic stay.
Pros-
-The breakfast was actually really good. The highlight was make-your-own Belgian waffles. There were also eggs and sausage(not so great), English muffins, bagels, cereal, milk, juice, yogurt and fruit.
-Coffee (not Starbucks but pretty good) all day in the lobby
-Decor was very modern and nice
-Staff extremely (almost over the top) friendly and helpful
We had an issue with the AC not working so great they first night. On our way out to lunch I mentioned it to the receptionist. We got back an hour later, the AC had a whole new control board on it and it was COLD! 20 minutes later the receptionist called to make sure everything was satisfactory.
-Room was nice and spacious. 2 TVs though we didn't even turn them on. Dual head shower, though shower was a little small. Bed was very comfortable, including like 6 feather pillows.

Cons: not many
-parking not ideal. Not much parking near entrances
-ceiling fan in living room wobbly and loud
-plenty of seating in dining area and Internet bar but would have loved to have had a few more lounging type couches/chairs downstairs


Overall, this is one of the best experiences that we've had at a hotel. We're in our early thirties and this time we were traveling without our kids. But this hotel would be fantastic with kids as well. Not super convenient to Disney but it wasn't horrible either. Definitely eat at Giordanos which is the best Chicago style pizza you can get. It's at the corner of Sand Lake rd and Universal Blvd.

Stayed: February 2013
1  Thank Ben K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded March 5, 2013

Thank you for letting is know how we exceeded your expectations and providing feedback on the few items that fell short. Our staff takes great pride in their work as you have noted and we thank you for letting us know. We hope to serve you again in the future.

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Reviewed February 23, 2013

The hotel was very clean and the locations is excellent. My most important issue with hotels is the service and assistance of the staff and I can assure you that in this facility they went above the call of duty on both occasions that I required thier help. This was for business and had nothing to do with the hotel itself. I cannot say enough about all.

  • Stayed: October 2012, traveled on business
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Thank Ken N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded March 5, 2013

Thank you for taking the time to let us know about the service you received on your recent visit to the Springhill Suites Convention Center. Our associates take pride in giving great service and we always welcome feedback from our guests.

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Reviewed February 20, 2013

I am a local and was staying here for a wedding nearby. The service at the front desk was great! Everyone was kind and welcoming from check in to grabbing some snacks after the wedding at 2am. The room was good size with a fridge and microwave and the whole property seemed to be very clean. Parking was ample when we were there. All in all, we had no issues. It's not a luxury property but it's also not something to turn your nose up at. Just a good place to stay!

  • Stayed: February 2013, traveled as a couple
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Thank Margo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded March 5, 2013

Thank you for the great review and I am happy to hear that you enjoyed your stay with us. The associates work very hard to provide and excellent guest experience and we appreciate the feedback.

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Reviewed February 16, 2013 via mobile

We stayed here on our recent weekend to Sea World. The rooms were spacious for our family of 3 adults and 1 child. Couple of things that could be improved -- spot clean the carpets as dark spots are disturbing and a bathroom fan would be great. The hotel staff were great! Wish the same could be said for the guests. Why is it every time we go to Orlando, the hotel is full of people wit no manners? Breakfast was miserable because of this . . . stealing the waffle you cooked, sneezing on the utensils, dropping service utensils on the floor, etc. Not sure how to fix that but just an observation.

  • Stayed: February 2013
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1  Thank DebMcCallFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded February 19, 2013

Thank you for taking the time to review our hotel after your visit. We appreciate your excellent comments and that you enjoyed your time with us. I am sorry for the carpet issue and I have addressed this item with the housekeeping manager. Again, thank you for the excellent review.

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Reviewed February 12, 2013

My family stayed with the hotel for a week and they stored the luggage while they traveled to Miami and Key West. When they came back and picked up the luggage, they found the travel pillows were out. They opened the luggage when they checked in another hotel and found that many stuff were stolen. Beware when you book this hotel.

  • Stayed: December 2012, traveled with family
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Thank Elaine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded February 19, 2013

Thank you for your feedback regarding your stay. I was terribly disappointed to hear that someone might have been through your luggage while it was stored at the hotel. Rest assure I am looking into this issue with all staff associates as we do take matters of safety and security very seriously. Please accept my sincerest apology for the inconvenience and less than favorable experience you had at the Springhill Suites.

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Reviewed February 11, 2013

Lightening fast internet! This hotel has been recently renovated. It was furnished with contemporary furniture and linens. It was comfortable and clean, bright and cheery. Breakfast was okay (included in rate). The transportation to Disney was so bad, I did not use it (an hour to the park, then a 45 minute transfer in the park to get to the Magic Kingdom). I opted for other attractions. The cookies were good. The staff was the best, always friendly, accommodating and cheerful. This is a great place to stay - even the other guests were happy and nice!

  • Stayed: February 2013, traveled on business
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1  Thank lga311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded February 13, 2013

I am so glad to hear you enjoyed your stay with us and that you like out "clean, bright and cheery new guestrooms. However, I was dissappointed about the Disney shuttle taking a longer time than normal to get you to the parks. Thank you for the feedback and we will loook into the delays for the shuttle bus.

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Additional Information about SpringHill Suites Orlando Convention Center/International Drive Area

Address: 8840 Universal Blvd, Orlando, FL 32819-9354 (Formerly SpringHill Suites Orlando Convention Center)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#44 Business Hotel in Orlando
#46 Green Hotel in Orlando
#49 Family Hotel in Orlando
#81 Romantic Hotel in Orlando
Price Range: $87 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Orlando Convention Center/International Drive Area 3*
Number of rooms: 167
Official Description (provided by the hotel):
Savvy travelers will delight in SpringHill Suites® by Marriott® Orlando Convention Center’s spacious studio suites. Located just a 15-minute walk to the Orlando/Orange County Convention Center and steps away from many of INternational Drives restaurants and attractions. Guests will also want to advantage of our free scheduled shuttle to the Walt Disney World® Resort Theme Parks. After a long day of work or play, you’ll feel right at home in your comfortable retreat that includes a sofabed, mini-refrigerator, microwave, and free high-speed internet access. Don’t miss a workout with our on-site fitness room, and be sure to take a dip in the outdoor heated pool with kids play fountain. Whether your plans include business or pleasure, SpringHill Suites Orlando Convention Center is the ideal hotel to suit all tastes and budgets. SpringHill Suites Orlando Convention Center has 167 studio suites on seven floors. A heated outdoor pool, whirlpool and fitness center are also available. ... more   less 
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Also Known As:
Springhill Suites Orlando Hotel Orlando

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