We have been staying at Springhill Suites Orlando Convention Center for many years now (Must be about 8 years) and have always been extremely happy with both the accommodation and service received.
This occasion was certainly no different.
All the guest rooms have recently undergone extensive renovation, with a completely new design and new furniture. The rooms are very fresh, feel more spacious, and overall very up to date. There are two large flat screen TV's in the room, as well as wireless and wired internet access.
On the day of our arrival the breakfast area had just re-opened, and this was a lot more spacious too. There appears to be a lot more tables, which avoided us having to ever wait for a table. In the past during the busy periods we had to wait, but this was not the case during this stay - despite it being fully booked on some nights.
The business center area had also moved and was much better. There are now more computers available, along with seating, in a much more spacious and comfortable environment. There are now 4 or 5 computers (instead of just 2) and a printer for printing out boarding passes, etc for your journey back home.
During our stay they were renovating just outside the elevator area, which included putting new tiles down on the floor. All staff and contractors were ensuring that any disruption was kept to an absolute minimum. Carpet was used to cover areas, and the main area that was being worked on was blocked off. They knew exactly what they were doing, and this had no negative impact at all on our stay.
All staff were extremely friendly and professional throughout our stay (as we have come to expect from this establishment). I must mention Kim who made a special effort to speak to people each morning in the breakfast area. She would ask what our plans were for the day, and would always remember the next day what we had done the previous day, and asked us how it was. She was extremely friendly and a real asset to Springhill Suites. She was extremely friendly and made us feel extremely welcome and comfortable during our stay here.
We noticed that when waiting for the elevators, housekeeping and maintenance staff would intentionally hold back and let us go in first, and they would then wait for the next available elevator (if necessary). This reduced wait times for the elevators to guests, which arrived reasonably quickly for us, considering we were on the top floor.
We have stayed at other hotels in Orlando, and this is certainly our favorite hotel by far. The place is spotless, well maintained, even better now it has been renovated, and the staff fantastic. The location is excellent, with a Walgreens, Subway, Dominos Pizza, as well as restaurants such as TGI Fridays, Dennys, Friendly's, CiCi Pizza, and many more within about a few minutes walk out of the back of the hotel.
Thank you to Bob, Kim and all the other wonderful staff at Springhill Suites Orlando Convention Center for making our stay such an enjoyable one.
- Official Description (provided by the hotel):
- Savvy travelers will delight in SpringHill Suites® by Marriott® Orlando Convention Center’s spacious studio suites. Located just a 15-minute walk to the Orlando/Orange County Convention Center and steps away from many of INternational Drives restaurants and attractions. Guests will also want to advantage of our free scheduled shuttle to the Walt Disney World® Resort Theme Parks. After a long day of work or play, you’ll feel right at home in your comfortable retreat that includes a sofabed, mini-refrigerator, microwave, and free high-speed internet access. Don’t miss a workout with our on-site fitness room, and be sure to take a dip in the outdoor heated pool with kids play fountain. Whether your plans include business or pleasure, SpringHill Suites Orlando Convention Center is the ideal hotel to suit all tastes and budgets. SpringHill Suites Orlando Convention Center has 167 studio suites on seven floors. A heated outdoor pool, whirlpool and fitness center are also available. ... more less
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- Also Known As:
- Springhill Suites Orlando Hotel Orlando