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Extended Stay America - Orlando - Southpark - Commodity Circle
Ranked #242 of 335 Hotels in Orlando
Lehigh Acres, Florida
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great stay”
4 of 5 bubbles Reviewed November 12, 2012

we have been there for 2 nights during a business trip to orlando. When we entered the room I was really surprised of the size and: Everything there. Great bed, Kitchen, nice bath, TV,DVD, couch, desk, chairs/ Everything new or nearly new. Lovely! What else do want. I would give the rooms 5 stars. But I had to ask for the shampoo (not automaticly on the room - only soap) and the breakfast is only so lala and not oh lala. But excellent value for money. I will stay again!!!

Room Tip: King Rooms in third floor
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elvira H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OrlandoESH, Manager at Extended Stay America - Orlando - Southpark - Commodity Circle, responded to this review, November 13, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Orlando - John Young Parkway. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for the recognition.

I am glad for the opportunity to respond to you in this forum. Although we do not currently offer a full breakfast, we are pleased to offer an expanded coffee bar, with gourmet brews, bagels and cream cheese, and fresh fruit. I do understand that you would have preferred a fuller breakfast bar, and assure you that I will bring your concerns to the attention of our corporate office.
Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.

Tom Mercier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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306 reviews from our community

Traveler rating
    72
    108
    54
    29
    43
See reviews for
107
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47
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Bluffton, SC
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 24, 2012

When we arrived the staff was friendly. We were checked in in a timely manner. The lobby, hotel and our room were in clean condition. It was the perfect place for us to stay as we were visiting Universal studios and it was only a 15 minute drive. They are also pet friendly so that was a plus. One complaint that I have is that the walls were thin and I was awakened one night by a couple having a screaming match at 3:00am. Also we saw a couple women late that we assumed were "ladies of the night". The price was great but we won't stay here again.

Room Tip: If you are bringing pets make sure you let them know in advance so that you can secure a pet friendl...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennymacstrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at Extended Stay America - Orlando - Southpark - Commodity Circle, responded to this review, October 26, 2012
I recently received a copy of your review of the Extended Stay Deluxe Orlando - John Young Parkway. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations and out staff. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies.

It is my pleasure to provide an explanation regarding the issue you described. Every part of our hotel, from the in-room features, to the design of our guest corridors, to the personalized voicemail, is an integral part to creating a "home away from home" experience for our guests. Since we recognize that a quiet, relaxing environment is critical to this goal, we have several systems to ensure that noise from within or outside the hotel doesn't interfere with your stay. Although rare, there are instances where a guest may hear noises from the surrounding area. Whenever we are informed of such disturbances, our standard operating procedure is to promptly identify the source of that disturbance and resolve it. I take full responsibility that we were unable to resolve this situation to your satisfaction during your stay.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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Schuylkill Haven, PA
Level Contributor
184 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed September 15, 2012

We were on a cruise and had an flight out the next day from Orlando, we were sick of staying on International Drive so we found this clean, safe hotel in orlando. the staff was great the room was so big and clean. Erica checked us in quickly with a king room, we will def. stay here again

Room Tip: there is a lot to do in this area, lots of restaurants
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank millie516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 22, 2012

Clean rooms, warm welcoming staff, coffee bar! I enjoyed my stay. I even had time to use the workout room and pool. Whenever I asked for items for my room, the housekeeping staff was pleasant and more than happy to help. The room felt more like being at home. It was well worth the money. This was not my first time at this hotel, and it wont be my last. I look forward to my next stay.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angelbun72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESDAreaManager, Manager at Extended Stay America - Orlando - Southpark - Commodity Circle, responded to this review, August 28, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Orlando - John Young Parkway. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a ""home away from home"" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Saint Lucie, Florida
Level Contributor
82 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed August 13, 2012

The staff are always polite. The lobby and rooms are always very clean. Easy access to the elevators and rooms. We always go there when we go to Orlando. I would definately say go there for a good night sleep at a great value. Rooms have lots room and space!!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ILOVEMYHUSBAND447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESDAreaManager, Manager at Extended Stay America - Orlando - Southpark - Commodity Circle, responded to this review, August 20, 2012
"Thank you so very much for your glowing review of Extended Stay Deluxe Orlando - John Young Parkway. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed August 10, 2012

Pros -
Tremendous value
Excellent location
Very friendly and helpful staff
Attractive,freshly redecorated and well-furnished rooms
Clean and attractive public spaces
Excellent flat screen TVs and Showtime package
Nice pool
Ample parking

Cons -
Sparse continental breakfast with no variety day-to-day
Could use a "guest printer/scanner", the internet-based printer was problematic
Inconsistent A/C
Bad traffic flow in the vicinity of the property
Thin, poorly-fitted sheets

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Late_Apex_014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed July 23, 2012

Rooms were beingnupgraded with new flat screen tvs. Was a nice upgrade. My room had a little smell. The sofa sleeper was stained in multiple places. Bathtub was black. Bathroom ceiling was chipping. The cabinets in the rooms where dusty and full of crumbs. The rate of the room was cheap. and the staff was very nice.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hondurankid45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESDAreaManager, Manager at Extended Stay America - Orlando - Southpark - Commodity Circle, responded to this review, August 14, 2012
Thank you for taking the time to make us aware of your experience at Extended Stay Deluxe Orlando - John Young Parkway. I know how committed we are to satisfying our guests, which is why it gave me great pleasure to read your kind words about our staff. Given this commitment, it was with great concern that I read the rest of your account. You have my most sincere apologies that your stay wasn't totally enjoyable.

Please understand that maintain strict quality control standards, which demand that every room is inspected prior to making it available to our guests. Clearly there was a failure in our system during your stay. In response to your comments, I’ve personally met with all of our staff and used your review to demonstrate in which specific areas we can improve.

Let me assure you that your experience is certainly not typical, and that we have put in place measures to ensure that the type of stay you had won't be repeated. Again, I apologize and promise you that we are committed to your total satisfaction. If there is anything you would like to discuss further with me or our guest relations team, please don't hesitate to contact us by visiting our website and clicking on the Contact Us link at the bottom of the page. I do hope you will give us the honor of having you as a guest again if future travels will bring you into our area."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Extended Stay America - Orlando - Southpark - Commodity Circle

Property: Extended Stay America - Orlando - Southpark - Commodity Circle
Address: 8687 Commodity Cir, Orlando, FL 32819-9003 (Formerly Wellesley Inn and Suites)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #242 of 335 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orlando - Southpark - Commodity Circle 2.5*
Number of rooms: 137
Official Description (provided by the hotel):
An all suite hotel conveniently located for easy access to the Orange County Convention Center, Sea World, Universal Orlando Resort, and Walt Disney World. All rooms feature a fully equipped kitchen and a sitting area. Outdoor swimming pool and barbecue area, fitness center and laundry facilities available. Light continental breakfast served daily. Free wifi. ... more   less 
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Also Known As:
Extended Stay Deluxe Orlando - John Young Parkway Hotel Orlando
Orlando Extended Stay
Extended Stay Orlando

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