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“Pleasantly suprised”

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Clarion Inn Lake Buena Vista
Ranked #180 of 339 Hotels in Orlando
London, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pleasantly suprised”
Reviewed October 21, 2013

We booked this hotel as part of a last minute package deal with Thomson. After reading the reviews we were slightly concerned but as soon as we arrived our reservations went out the window.

For the price we paid we thought this place was great. Brilliant location for Disney but also for seaworld and universal as you can go the back away that runs parallel with the the I4 and international drive, which cuts out a lot of traffic. There are also a good selection of restaurants within walking distance. Felt really safe with the security team who were excellent.

Our room was a good size with a lovely king sized bed and flat screen tv. The room was always cleaned to a really good standard and had a fridge and microwave which was useful.

The hotel has a couple of pools and a restaurant although we didn't use either as Orlando has soo many great places to eat and water parks to enjoy there was no need.

When we go back to Florida (hopefully soon) we would have no hesitation in booking this hotel again, in fact we would try to book it again as for the price you can't go wrong.

Room Tip: We had a room facing the carpark and even though we were the first room from the lifts there was ver...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Amyl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Clarion Inn Lake Buena Vista, responded to this review, October 23, 2013
Wow…thanks, Amyl L.

We appreciate the kind words more than you know.

We hope you do come back. Let me know if you need anything.

Thanks again,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
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Taunton, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 20, 2013

Just returned from a week stay at the Clarion Inn and what a huge pleasant surprise our stay was.

We booked a last minute package holiday via Thomson and were a little apprehensive as the Clarion Inn was the cheapest hotel listed with Thomson and some reviews have been negative, well we need not have worried, our stay was fantastic.

I requested in advance a top floor room away from the freeway, on arrival this was actioned for us. The hotel is located in a quiet section of Palm Parkway, which id describe as a classy version of International Drive, the hotel itself is surrounded by lakes and banana tress and has a real resort tucked away vibe.

Our room was clean and didnt seem dated at all, the beds were comfy, the room was cleaned and restocked every day and unlike some resort hotels this was done by 10am each morning.

From our balcony we could see the disney fireworks which was a wonderful bonus and id recommend asking for a room this side of the hotel, as the freeway noise did seem quite a lot on our walk to breakfast.

We ate breakfast every day at the hotel, the food was really nice, the price very good and eating looking out of the window watching the wildlife play in the tress was a great bonus.

Throughout our stay , every member of staff was fantastic, a smile and hello was always there and they took the time to actually have a chat with us, unlike lots of hotels they all genuinely wanted to talk and offered local tips, so a huge pat on the back for all staff, especially Tatyana who we met at breakfast, a great friendly soul.

In summary, this hotel was a fantastic retreat from the theme parks, a lovely friendly, clean haven. We loved our time here and wouldnt hesitate to return or tell anyone going to Orlando to pick this hotel. A wonderful stay thank you.

Room Tip: A top floor room at the front of the hotel, you can see the disney fireworks, the other side of the...
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank justin j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Clarion Inn Lake Buena Vista, responded to this review, October 21, 2013
Your review is more than perfect, justin j.

Thank you so much for the amazing review and for the shout-out to Tatyana. I will be sure her management team knows about her great customer service.

We hope you come back soon. If there is ever anything I can do for you…please let me know.

Thank you,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lenoir City, Tennessee
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 19, 2013

We arrived about 3:30pm, it wasnt quite ready bc checkin is at 4. We did have to wait but they do say check in is at 4. =) So you cant be mad if you get there early and its not ready. This was the first time staying here. I booked it through Groupon and the process went smoothly when I arrived.
I needed tickets to Magic Kingdom, I listened to the promotional spill and decided no I didnt want to visit a hotel to get my tickets. I got my tickets from the other person at the hotel not doing the promotion.
We had drinks in the bar, they were good and the bartender was great. We had their breakfast buffett it was good as well.
We swam in the pool and there splash pad was great.
The room was clean. They had a safe to put you belongings in and you lock it with your code. Free Wifi. A small fridge in the room.
Our room was tended to every day, we were always well stocked with towels and supplies. The beds were comfortable. We were on the road side but the noise wasnt loud and didnt bother me. They had laundry area on 3rd flr. It takes tokens that you can get from their token machine.
We didnt use their shuttles but noticed many of customers did. It saves on the $15 parking per park but they have limited pick up and drop off.
We got what we paid for. We wanted a room with beds that is clean and decently priced and we got it. I plan on staying here again.
Disney World, Discovery cove, Aquatica, and sea world were only 5 minutes away.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Clarion Inn Lake Buena Vista, responded to this review, October 21, 2013
We enjoyed having you here, Lisa G!

Thank you so much for the amazing review of the property.

Will you back soon? Tennessee isn’t too far away…we hope you get the chance to come back for some fun and sun!

Thank you.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gerrards Cross, United Kingdom
Level 4 Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 17, 2013

My wife and I spent a week at the Clarion recently and found it to be a great location for Disney.
The rooms are typical American Hotel with 2 double beds, although they were on the small side. And the rooms could do with some updating. But on the whole this place is very good value for money, plus there are lots of restaurants within minutes of the hotel. We found the check in was fast and the staff were very friendly and helpful. The only down side is that Interstate 4 is running along side this hotel and the traffic noise is loud. We asked for a room facing the car park which was much calmer so slept very well. We would definitely stay here again.

Room Tip: Choose a room facing car park.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bulld0g11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Clarion Inn Lake Buena Vista, responded to this review, October 18, 2013
Hi Bulldog10!

Thank you so very much for the amazing review of the Clarion!

We loved that you were happy here.

Please visit us again soon. Let me know if you need anything else.

Thank you,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 17, 2013

I've stayed at this particular hotel twice before and never had too much of a problem. My biggest complaint for my last trip was that we couldn't check in early. I've actually never been able to check in early. However, this time it was around 2 or 2:30 when we tried to check in, but since check in isn't until 4:00, they said our room wasn't ready. There wasn't anything within driving distance that we wanted to do, so we just sat in our car until closer to 4. As we were sitting there, we noticed that the parking lot for the hotel was rather empty, and then we saw people with their luggage going to their rooms. We were rather confused and annoyed as that made us believe that one, the hotel obviously wasn't busy, so why wasn't our room ready a little early, and two, the people with their luggage had apparently just checked in about 15 minutes after we were told we couldn't. It's things like this that make me just want to pay the extra money to stay on Disney property where you have the option to check in early if you want without getting the run-around. Since we had to wait until 4 to check in, imagine my surprise to see some yucky looking hairball/dust bunny hybrid on the carpet of our room. It's a good thing we gave them that extra time to get the room "ready." I'm really not sure if I'll stay here again when there's so many other options in the area.

  • Stayed September 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank angelpye121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Clarion Inn Lake Buena Vista, responded to this review, October 18, 2013
Our sincerest apologies for the inconvenience, angelpye121.

We really try our hardest for a great check-in experience, but it seems like we missed the mark this time. I am so sorry to hear about this.

We would love to have you back….please let me know if you are back in Orlando and I will personally assist in making your next experience better.

Thank you so much,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland
Level 6 Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed October 16, 2013

We stayed here after a cruise since it was close to Disneyworld's Magic Kingdom. Shuttle options to theme parks were limited but available. Staff were ok, but be wary of agreeing to attend a timeshare presentation for discounted tickets.

I had three rooms reserved and the hotel was completely soldout. I had prepaid my stay and they had difficulties finding the 3 reservations. After 5 minutes they found them and gave me rooms in 3 differenct buildings. It's a large hotel complex with 4 buildings. It would have been nice if the three rooms where near each other but we managed. We had stopped early in the day around 9:30 am and tried to get our rooms, but they said it was to early. We wanted to make sure they where near each other, but that didn't happen when we returned at 11:00 pm. We checked out by 8:00 am didn't use any amenties since we had a flight to catch.

The rooms were a good value for the price charged. I would stay again but book each room seperately.

Room Tip: They have rooms in 4 building. Building 4 is next to the highway choose building 1 which is the furt...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juans50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Clarion Inn Lake Buena Vista, responded to this review, October 17, 2013
I am so sorry that your rooms were not near each other, Juans50! We definitely try our hardest.

If you or anyone ever has questions or special requests...feel free to reach ou tot me... I will definitely try my hardest to ensure your requests are met.

Thanks for staying with us. Please come back soon and visit!

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Man united kingdom
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 16, 2013

We ( over sixty) returned for a fifth stay , three weeks in September, very satisfied with our stay.travelled from UK.
All staff helpful, friendly and nothing too much trouble .
Room clean, beds good, daily serviced well.
Dining room service by all staff very good, good to see old faces which make the atmosphere welcoming.
Helpful gentleman in wheelchair a real treasure , always a smile and very good communicator to all.
Excellent room overlooking car park, slept very well.
Only comment requiring attention , sides of pool would benefit from a clean, due to people not showering before swimming.
We really enjoy staying here, and relax swimming on some days away from the hustle and bustle.
Excellent positioning a real money,s worth gem, near so many top spots.
Looking towards a further trip next year.

Well done to hotel staff. Travelled with Virgin

Room Tip: Car park side
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lorna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Clarion Inn Lake Buena Vista, responded to this review, October 17, 2013
Thanks for the 5 stars, Lorna G.

Also, thanks for the kind words about the staff...we appreciate it.

Are you coming back soon? We truly hope so.

Safe travels.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Inn Lake Buena Vista

Property: Clarion Inn Lake Buena Vista
Address: 8442 Palm Pkwy, Orlando, FL 32836-6413 (Formerly Comfort Inn)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Best Value Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn Lake Buena Vista 3*
Number of rooms: 640
Official Description (provided by the hotel):
Less than 2 miles from the world-famous attraction Walt Disney World(R) theme park, the Clarion Inn lake Buena Vista, a Rosen Hotel is your ideal choice in location whether you are visiting for business or for an Orlando family vacation. We are an official Walt Disney World Good Neighbor(R) Hotel distinguished by meeting high standards of quality and service. We are also AAA 3 diamond approved. Our package page offers Walt Disney World(R) tickets combined with a deluxe guestroom to help you plan and budget your Walt Disney World(R) vacation wisely. Walt Disney World(R) tickets can be purchased at our guest services ticket and attraction concierge desk. Here you can pic up the theme park, Lake Buena Vista Factory Outlet(R), and Premium Outlets Vineland shopping shuttle schedule. ... more   less 
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Also Known As:
Clarion Inn Lake Buena Vista Hotel Orlando
Comfort Lake Buena Vista
Comfort Inn Orlando
Orlando Comfort Inn

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