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“Very Poor”

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Clarion Inn Lake Buena Vista
Ranked #178 of 339 Hotels in Orlando
Rio de Janeiro, RJ
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Very Poor”
Reviewed December 20, 2012

It's a very poor hotel. You have better options near by. The room is very noise (the view to I-4) and it smells like wet dog.
I bought somethings from Amazon and asked to deliver it in Clariton. They charged me for each package delivered and I had to wait for someone to search for my packages for about 10 minutes.
The location is ok, but like I said before there are better options.

Room Tip: Try Extended Stay Deluxe or Marriott. They are near, better and have similar prices.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank FabricioMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Manager at Clarion Inn Lake Buena Vista, responded to this review, December 26, 2012
We are sorry for the inconveniences you experienced while staying with us. We can assure you that this is not the norm for our hotel. We will be discussing your review with our staff to find ways to deliver the best service to our guests. Thank you for letting us know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Malaga, Spain
Level 5 Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed December 18, 2012

We booked this hotel as part of a package with 'Virgin'. ,which included the continental breakfast ,which is what you expect ,Juice,cereals, toast ,jams and coffee . A full cooked breakfast is available as an extra ,but better and cheaper breakfast options are available nearby .LBV is a good area to stay close to Disney ,with plenty of good dining options.The room was clean and spacious for a couple . Would stay again.

Room Tip: Ask for a room away from I-4 which passes close to one side of the hotel
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  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Chrispee52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 18, 2012

We stayed at Clarion just for 1 night on December 13th and were pleasantly surprised to find it in such great shape like almost brand new. Everything was kept clean, nice and tidy. It is very conveniently located close to both the Disney and the Airport. We really enjoyed it.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yuly_g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boynton Beach, Florida
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 17, 2012

You can't go wrong here. Close to Walt Disney World and Disney's Shopping Area Called Disney's Marketplace. Room are clean and beds are firm. Free Shuttle to Disney parks.. Very affordable for those looking for a deal...

Room Tip: Try to get a room in bldg one... and facing the pool area...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Pleasant, South Carolina
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 17, 2012

My three children and I spent one night at this property to kick off our Disney vacation last week. Given the very low room rate, I was apprehensive about what we might encounter. We were pleasantly surprised to find this hotel quite clean, updated and conveniently located. We requested a room on an upper floor facing the car park, and that's exactly what we received. The room was very quiet, reasonably spacious, and comfortable. The room itself was easily as nice as the Disney moderate resort room we moved to for the remainder of our stay. The staff was efficient and friendly. We definitely will stay here again and may be able to visit Disney all the sooner given the great price. Highly recommended!

Room Tip: I recommend requesting a room on the parking lot side to avoid the noise from I-4.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eloise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 12, 2012

Our Stay at the Clarion was Great.We stayed five nights 12/4/12 thru 12/09/12. The price was great. It was a great location, close to parks and Downtown Disney. The breakfast buffet was very good and the Mickey shaped waffle was priceless for my son. I would like to Thank the security (a Female) for calling me. My 8yr old son got very ill and us being from San Antonio,Tx had no idea were the nearest ER was, so I called EMS and later that afternoon I recieved a call wishing my son well. I have to say I was kind of worried after reading previous reviews that my stay wouldnt be good but that was the opposite.The only down fall was the front desk and cleaning staff could use a course in customer service training. After a busy airport, car rental, the last thing you want is to check into a hotel with negative attitude, and would like for cleaning service to change bed sheets.I was told that they only get changed if you stay two weeks or more, but they did change as per my request when we returned later in the afternnoon from park. Great Hotel and We will return next year.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Veronica120304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Manager at Clarion Inn Lake Buena Vista, responded to this review, December 14, 2012
Thank you for sharing your experience with us. We are sorry to hear that your son was not feeling well and we hope he is better. Also, we want to apologize for the poor service you received from our front desk and cleaning staff. We can assure you that our managers have been notified and your review will be discussed to ensure that all of our team members are providing the highest quality service for our guests. Thank you so much for staying with us and letting us know what we can do to make your next stay even better. We can't wait to serve you again!
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Bridgeville, Delaware
1 review
Reviewed December 11, 2012

We were in the area to visit Disney World and decided to stay at a Clarion Resort instead of on Disney property this time. The hotel was very convenient to Downtown Disney and not far from Magic Kingdom and Epcot, since we had a car this time. We did have an issue with the toilet in our room and reported it to the front desk before we left for the park. When we returned that night, the toilet had not been fixed. When we checked out, one of the managers, Scott, was very apologetic and concerned that we did not have full satisfaction during our stay. As a result he very generously removed a charge of 1 of our 3 night's stay from our bill. We were very satisfied and will definitely return to the resort on one of our future trips.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary Lou L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Manager at Clarion Inn Lake Buena Vista, responded to this review, December 14, 2012
We are sorry about the issues you experienced with the toilet in your room, however, we are grateful for the opportunity to make things right for you. Thank you for bringing this to our attention while you were still with us. We are glad to hear that you otherwise had a good experience here and will be considering returning to stay with us again. We will be looking forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Inn Lake Buena Vista

Property: Clarion Inn Lake Buena Vista
Address: 8442 Palm Pkwy, Orlando, FL 32836-6413 (Formerly Comfort Inn)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Best Value Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn Lake Buena Vista 3*
Number of rooms: 640
Official Description (provided by the hotel):
Less than 2 miles from the world-famous attraction Walt Disney World(R) theme park, the Clarion Inn lake Buena Vista, a Rosen Hotel is your ideal choice in location whether you are visiting for business or for an Orlando family vacation. We are an official Walt Disney World Good Neighbor(R) Hotel distinguished by meeting high standards of quality and service. We are also AAA 3 diamond approved. Our package page offers Walt Disney World(R) tickets combined with a deluxe guestroom to help you plan and budget your Walt Disney World(R) vacation wisely. Walt Disney World(R) tickets can be purchased at our guest services ticket and attraction concierge desk. Here you can pic up the theme park, Lake Buena Vista Factory Outlet(R), and Premium Outlets Vineland shopping shuttle schedule. ... more   less 
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Also Known As:
Clarion Inn Lake Buena Vista Hotel Orlando
Comfort Lake Buena Vista
Comfort Inn Orlando
Orlando Comfort Inn

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