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“Golf Trip”

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Legacy Vacation Resorts-Lake Buena Vista
Ranked #193 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed December 4, 2013

Booked this trip through GolfPac, providing our budget and this was the facility they recommended. I read numerous reviews prior to the trip and I can say I was not disappointed. The accomodations are excellant, quiet, clean and meet any needs we had. The staff was attentive and courteous, providing restaurant recommndations as well as shopping diections.

Room Tip: Choose the 2 room suite, as it provides seperate sleeping and bathroom facilities with a common kitc...
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  • Stayed: November 2013, traveled with friends
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Thank Ron F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this reviewResponded December 9, 2013

Hi Ron

We are so pleased you enjoyed your stay and hope you loved the golf courses! Come back and see us again real soon.

Best regards,
Guest Relations
Legacy Vacation Club

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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169 - 175 of 368 reviews

Reviewed November 23, 2013

I stayed here on exchange with Interval International. The units are old and although clean need bringing up to date. Much of the furniture is original and looks about 20 years old. Walls are brown and it seems dismal and dark in the unit. There is nowhere to sit outside without leaving the unit. All this could be forgiven as the resort is in a good location across from the Lake Buena Vista shops and restaurants, however the noise from the air conditioning units outside the bedroom makes relaxation difficult. The receptionist was helpful swapped our unit and told me that the units had all been refurbished but didn't say when! The second unit was equally noisy due to the a/c. Flat screen TV's have been fitted and although small are adequate. Overall the resort is well positioned but is not luxurious and not up to the standards of Marriott or Sheraton so I doubt if I would stay here again.

Room Tip: Check if there are a/c units outside your apartment.
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  • Stayed: November 2013, traveled as a couple
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2  Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this reviewResponded November 27, 2013

Hi John,

We take pride in ourselves in offering our guests a fantastic value, but we also want to show them a comfortable stay as well. It's upsetting that we fell short, and after reading your comments, it is clear that our accommodations did not meet your expectations.

Unfortunately, not all of our units have been fully renovated, therefore depicting a dated and aged perception. The resort does have a renovation plan and each year a certain number of units are scheduled for renovation. During this process many of the items touched upon are addressed. Our goal is to have all the units renovated over a timed and scheduled plan. We recognize the need for renovation and our resort is fully engaged in this process.

We appreciate the positive comments mentioned and candor regarding your vacation experience. We hope you’ll give Legacy Vacation Club another opportunity in the future to regain your confidence with our resort.

Best regards,
Guest Relations
Legacy Vacation Club

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Reviewed November 1, 2013 via mobile

We stayed here in the middle of October. Clean, neat, lots of room but most of all quiet and peaceful. This is really a oasis in the middle of all the madness of Downtown Disney and the traffic and resturants have to say we willl book again if we get the chance. Staff was friendly and courteous

Stayed: October 2013, traveled with family
1  Thank 1hungrychef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this reviewResponded November 4, 2013

Dear Guest,

We're thrilled to read that you had a pleasant stay with us here at Legacy Vacation Club in Lake Buena Vista. Thank you for taking the time to leave this review, and for the comments regarding our guest rooms, location and staff.

Please come visit us in the future, we'd love to see you again!

Warm regards,
Guest Relations
Legacy Vacation Club

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Reviewed October 24, 2013

Stayed here on two week timeshare weeks. Had a three bedroom accommodation, very clean with adequate room with the main feature being the master bedroom, lovely. There was no daily room service and did have to ring for a bedlinen change and towel change after a week (have never had to do this before). On the plus side this accommodation is in a ideal location for the theme parks, restaurants and shopping. But the negative is the pool area. The pool was closed for four days of our holiday due to a refurb. We did go to the pool, but is on the roadside and is quite a small pool with uncomfortable sun loungers and no distinguishing features. Overall good location, shame about the pool area.

Room Tip: Could see if you had an adjoining room, that you could have some noise issues from the neighbours.
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  • Stayed: October 2013, traveled with family
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1  Thank karen l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this reviewResponded October 31, 2013

Hello Karen!

Thank you so much for taking the time to leave this review, it means so much to us.

Please accept our apologies that our pool did not meet your standards. We have a maintenance plan in place, and renovating, improving and upgrading is an ongoing process for us. We're glad to see you found our location convenient.

Please keep us in mind for future vacations, we'd love to see you again.

Warm regards,
Guest Relations
Legacy Vacation Club

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Reviewed October 12, 2013

My parents are owners here and we just love the place. Everyone always says good morning, good afternoon and good evening. The staff is very friendly. The bartender Jessenia was fabulous! She was there almost every day to the point where we actually had to ask her if she had any days off! She was great and very accommodating. Overall it was a wonderful stay.

  • Stayed: October 2013, traveled with family
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Thank Jodi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this reviewResponded October 31, 2013

Hi Jodie,

We really appreciate you taking the time to leave this review. Thank you for choosing Legacy Vacation Club during your recent visit to Kissimmee. Jessenia is a wonderful employee, as are all of our team members; we'll be sure to pass on this review to her!

Please come visit us again soon!

Warm regards,
Guest Relations
Legacy Vacation Club

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Reviewed October 8, 2013

We checked into our room, which was not overly clean, the toilet was leaking and we were connected to another room. Which would not have been a problem if we could not see into the other room and hear everything in the other room. Needless to say it was not easy to shower and use the bathroom when strangers could see into your room. We asked to be switched and we were but we could still hear and see into the other room around the door frame... at least the second room did not have a leaking toilet! I would never stay here again even if I was paid too!

Room Tip: Stay somewhere else!
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  • Stayed: October 2013, traveled with family
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1  Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this reviewResponded October 14, 2013

Dear Heidi,

Thank you for your feedback. Our goal is to ensure that each and every guest has a positive stay and we want to remedy and rectify all issues as quickly as possible.

We sincerely apologize for not meeting your expectations and leaving our resort with a less than positive experience. We encourage you to contact us at 407-997-5000 and ask to speak to a resort representative so we can discuss this matter further. We would like an opportunity to regain your confidence with our staff and resort.

Thank you once again for taking the time to convey the details of your stay. We look forward to hearing from you.

Best regards,
Guest Relations
Legacy Vacation Club

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Reviewed October 8, 2013

My nan has a time share and we absolutly love it here, staff are always friendly and polite, the only problem is they never have the actual apartment you own available when you get there!!
Idealy loacted not to far from anywhere and oldtown is fantastic love going there of a evening.
Would highly recommend Legacy Resorts :)

  • Stayed: January 2013, traveled with family
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Thank schloops2401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Guest Relations Manager at Legacy Vacation Resorts-Lake Buena Vista, responded to this reviewResponded October 9, 2013

Dear Guest,

Thank you for this lovely review! We're so glad to see that you've enjoyed your visits to Legacy Vacation Club in Lake Buena Vista. We apologize if you haven't been able to accommodated in your exact unit. We've thankfully been very busy recently and have experienced an increased number of bookings. This does not excuse this however, and we apologize for an inconveniences it's caused.

We hope you come visit us again soon! We'd love to see you again.

Warm regards,
Guest Relations
Legacy Vacation Club

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Legacy Vacation Resorts-Lake Buena Vista

Address: 8451 Palm Pkwy, Orlando, FL 32836-6414 (Formerly Celebrity Resorts)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#42 Top resorts Hotel in Orlando
#119 Business Hotel in Orlando
Price Range: $81 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Legacy Vacation Resorts-Lake Buena Vista 3*
Number of rooms: 120
Official Description (provided by the hotel):
Located just minutes away from Disney(R), Legacy Vacation Club Lake Buena Vista is also only 2 miles from The House of Blues, Cirque du Soleil, shopping & restaurants. Onsite, guests can enjoy the swimming pool, hot tub, tennis court & beautiful garden. About the property A condominium-style resort featuring mini suite, 1-bedroom suites & 2-bedroom deluxe suites. Each room features full kitchens/kitchenettes, dining & living areas, flat-screen TV's onsite laundry facility, business center & free WiFi resort wide ... more   less 
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Also Known As:
Legacy Vacation Resorts-Lake Buena Vista Hotel Orlando
Celebrity Resort Orlando
Celebrity Hotel Orlando
Celebrity Resorts Lake Buena Vista

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